Shirtsinstyle Reviews 173

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently citing poor quality, cheap materials, and significant discrepancies between the items received and their online descriptions. Customers also encountered numerous issues with their orders, including incorrect items, wrong sizes, and misleading product information. Reviewers consistently reported problems with the company's response time, often receiving no replies to their inquiries or only automated, unhelpful responses. The return policy was a major source of frustration, with many struggling to return items or facing unreasonable demands, such as shipping products to China at their own expense.

What people talk about most

Product

Customers consistently note negative experiences with product quality. Many reviewers report receiving items... See more

Order

Clients share negative opinions on order. Many reviewers strongly advise against ordering from this company,... See more

Quality

Users consistently express disappointment with the quality of products received. Many reviewers report that... See more

Return policy

Consumers express significant frustration with the return policy. Many reviewers report extreme difficulty... See more

Response time

Customers consistently express extreme dissatisfaction with response times. Many reviewers report sending... See more

Based on these reviews

Rated 1 out of 5 stars

Worst online ordering experience ever. Took a month to receive and then when the order arrived it contained the wrong color and size. Very cheap quality also. Customer service is nonexistent. Third... See more

Rated 1 out of 5 stars

Should have done a reverse google search and also checked the reviews before trusting this company. The sizing is not accurate, all the larger sizes I ordered were TOO SMALL and that's following their... See more

Rated 1 out of 5 stars

I would avoid purchasing from this seller, Had issues with purchase, returned product then things got worse. After returning to seller address months later after contesting through PayPal the sel... See more

Rated 1 out of 5 stars

I would give zero if I could. I hit 4x by mistake for my dad and immediately contacted them via their email account as they have no phone. I have written 6 times with an auto reply that a "support tic... See more

Rated 1 out of 5 stars

I ordered 2 shirts. Received rubbish after 20 days early October. Awful material, poor stitching. Went back asking for a refund and how to print a return label. Received automated nonsensical response... See more

Rated 1 out of 5 stars

PLEASE READ MY REVIEW Title: Absolutely Terrible Experience! I ordered a blue jacket on January 1, and what did I get? A pair of sport shoes meant for a baby girl, delivered on March 14! What a... See more

Rated 1 out of 5 stars

This is a scam. No order acknowledgement, no tracking number, no info - period. The online ordering process is rigged. They will charge you for the product you select but sending you something else wh... See more

Rated 1 out of 5 stars

Never received a response and called my CC company to reverse charges. Never received confirmation shirt was shipped. Received shirt and trying to figure out how to return it on their dime. The shirt... See more

Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY! NO confirmation, NO tracking information, NO response from customer service. Misleading ordering process. Received items and they are way too small and poor quality. No one... See more

Rated 1 out of 5 stars

Weeks ahead of Christmas I ordered a fun looking “Griswald Christmas” shirt for a Christmas party. After ordering it was impossible to track the order. A month later I receive a package from them wi... See more

Rated 1 out of 5 stars

I ordered a shirt and used a code for free shipping. The transaction went through but I never received a confirmation. I sent 3 emails to their customer service email and never received a response.... See more

Rated 1 out of 5 stars

Absolute garbage and you wait forever with no tracking. This is obvious “trash made in China.” The color was all wrong, and the sizing was three sizes too small. Funny enough, the shipping address on... See more

Rated 1 out of 5 stars

Just like everyone says, this is not a good place to shop. I ordered this product on May 16, 2025, and cancelled it immediately after I saw that it would take 7 weeks to arrive, they said that I could... See more

Rated 1 out of 5 stars

Product quality is VERY bad, it took several weeks to get here, and the sizing is nothing close to the size I ordered. I ordered polo shirts and can not even get them over my head. And the labels do N... See more

Rated 1 out of 5 stars

Time from order to delivery was acceptable…not very quick but reasonable. The shirt is junk…it was advertised as linen but more like a canvas. Cheap, cheap, cheap…and way too small. Man’s XL barely fi... See more

Rated 1 out of 5 stars

I wish I would have read the reviews before placing an order. The corduroy shirt I ordered took 3 weeks to arrive from China. Quality seems ok for the price but it is too small. Another 3 weeks and... See more

Company replied

Rated 1 out of 5 stars

The Corduroy shirt I ordered (XL) was a (M). Could barely manage to get it on with it compressing my shoulders and over a 2" gap in button area. Was trying to figure out how to return so sent replies... See more

Rated 1 out of 5 stars

Ordered blazer a size larger than usual. Although marked xxl it was more of a large. Company will not respond to several emails for return authorisation. Blazer was very cheaply made.

Rated 1 out of 5 stars

I ordered something on December 10th as a Christmas gift for someone. They don’t tell you how long it will take to process and ship the item until after you’ve already paid for it. I finally received... See more

Rated 1 out of 5 stars

I ordered two shirts on 9/07/2025. It is now 9/25/2025 and the shirts have not shipped and there is no tracking number. I contacted the company online and the automated response reads that the sh... See more

Rated 1 out of 5 stars

I ordered a cashmere shirt from them. The ad said it was made of a cashmere blend. The shirt arrived as 95% polyester and 5% spandex. They said they didn't have stock and sent me something similar. I... See more

Rated 1 out of 5 stars

I ordered a shirt from Shirts In Style in early December to give as a Christmas gift. The shirt did not arrive until the end of December. The shirt was not as described and shown on their website. I... See more

Rated 1 out of 5 stars

I’ve been waiting forever for my order and haven’t been given any updates whatsoever and when I click the tracking link it says it cannot be found. DO NOT USE THIS COMPANY

Rated 1 out of 5 stars

An absolute scam. The quality is very low. The sizing is nothing like American sizes. The garment was 5 inches smaller in the chest and waist and 3 inches too short. When I asked to return the items f... See more

Rated 1 out of 5 stars

This company is bogus. No response to emails or phone messages. Afte three weeks andmuch pestering they sent an email that said my order had been shipped. When I click on the tracking link it takes me... See more

Rated 1 out of 5 stars

Wish I had read the reviews before I made a purchase. Item is falsely advertised and of poor quality. Tried to return the item for a refund but was unable to contact them. Avoid them. They are disho... See more

Rated 1 out of 5 stars

Ordered a couple of tops. No tracking info provided after 2 weeks, no response from shirtsinstyle other than a template email. Scam website

Rated 1 out of 5 stars

Dont buy ever from these crooks. They lie about the quality and fabric of their shirts. They sent the wrong shirt and lied about the fabric. They have no phone to communicate with them and they never... See more

Rated 1 out of 5 stars

Sweatshirt and website is crap. Wrong size, did not look at all like the photo. Cheap material. Poorly made. .Asked for a refund on four occasions, got nothing. They are crooks, avoid at all c... See more

Rated 1 out of 5 stars

Ordered,charged my Capitol One CC, and, no response, no acknowledgement, no tracking, NOTHING! $50 poorer and nothing to show!!! SHIRTSOUTOFSTYLE sucks!!!

Rated 1 out of 5 stars

I ordered two quarter zip sweatshirts from this website and I researched the website before hand. I ordered a green on and a grey one. I received two green ones that looked nothing that I ordered. Th... See more

Rated 1 out of 5 stars

Hello I’m writing to let you guys know that I never got a tracking number of a receipt for what I purchased but was charged for it and I’m really pissed because I want it bad and never got it!!!!!

Rated 1 out of 5 stars

My jacket was poorly made. Size and quality were terrible. You can't return your order because no one answers emails. You are throwing your money away. Avoid at all cost.

Rated 1 out of 5 stars

I ordered three half-zip sweatshirts from Shirts In Style for $95.52 in early May, 2025. The shirts were delivered three weeks later. The sweatshirts were not anywhere close to the depiction in the... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!!! Run!!!! My husband ordered 3 quarter zip up shirts . The size large looks like a small and was damaged. We are trying to return it .They asked for a picture and we se... See more

Rated 1 out of 5 stars

I ordered a second shirt while the first one was still shipping. It takes three to four weeks to get each item. The first shirt arrived and it was nothing like the shirt advertised. It looked like... See more

Rated 1 out of 5 stars

Took over a month to get the hoodie and when received it was very low quality poorly sized and a fabric that is so thin it will not keep anything warm. Stay away from these unless you really want t... See more

Rated 1 out of 5 stars

Just wow. Clothing that arrived was nothing like what was pictured. False advertising- and that’s an understatement. Also huge false advertising on their Trustpilot rating. Which is what brought... See more

Rated 1 out of 5 stars

Item was thin, fit was odd for me. I contacted them multiple times for a return and got no response. What a waste of money and time. I will not order from them again.

Rated 1 out of 5 stars

They lied about what they sent and what was pictured and described on the website. The quality of the product was not what was described on their website. This company is a complete scam. I consider t... See more

Rated 1 out of 5 stars

Tried MULTIPLE times to get a return label to send the extremely poor quality shirts. No working phone numbers. No email response beyond a canned "We'll be glad to help. Please contact us."

Rated 1 out of 5 stars

REALLY poor quality shirt. They sent the wrong color -- not luxurious pink thick wale corduroy, but tight wale plastic grape purple weird sticky ick -- who wants to wear that?!?! what on earth was th... See more

Rated 1 out of 5 stars

I ordered two shirts from them. The shirt I ordered was described as cashmere, but was actually 80% polyester. I do not want that. The other shirt I received was not the one I ordered and was of te... See more

Rated 1 out of 5 stars

I ordered what I thought was a jacket, but it turned out to be a shirt made of cheap materials and the lining on the left sleeve hung below the sleeve. I've emailed supportand have had no response in... See more

Rated 1 out of 5 stars

This company is a scam. Do not order anything from them. They will take your money and not send anything. Beware

Rated 1 out of 5 stars

Shirts in Style (aka The Horrible Shirt Company) is a fraud and a scam. I ordered a shirt 6 weeks ago. They have my money. I have no shirt. When you contact their support team you get an auto response... See more

Rated 1 out of 5 stars

The shirt was described as a warm insulated shirt. It was thin and the flannel was some kind of very flimsy not sure what material. Shipping was slow. Right after ordering I got barraged with e mails... See more


1.1

Bad

TrustScore 1 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 4% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Really fast delivery

I ordered on a Monday, and it showed up by Wednesday. I’ve never had shipping be this quick, it caught me off guard, in a good way.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Absolute Garbage Product

Probably the worst made clothing product I have ever purchased. Unwearable. Feel bad even donating it to charity. Stay away.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. Canadian company that purchaces from China. they tell you 1 to 3 weeks to process order and up to a week to ship .Called VISA to cancel the order, which they did. They told me to return to sender when I receive the package which has yet to arrive as Feb. 26, 2025.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Help put these people out of business

Simply put-don't believe a word of their ads. I bought a "leather" jacket. It arrived 6 weeks later and it looks like doll clothes. The cheapest polyester imaginable. Barely holds together. Button holes are punched in the plastic. It is also cut very small. Save your money. This company runs nice pictures and sell absolute junk. Money back? Forget it . Just burn a few twenties and save yourself a lot of trouble,

20 February 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a coat from shirts in style

I ordered a coat from shirts in style, the item is not true to size or quality. tried to call, no response, tried to email, no response. I need an address of where to return the item to for refund. No help from this company. Very bad customer service. I'm contacting BBB . Never order from this company. I just lost my money.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Turn back now

Turn back now, do not order from this company. Shipping will take weeks, it’s a long way from China. Meanwhile they will spam you with emails. And when the goods finally arrive you will realize that these
are Chinese sized. They run very, very small. If you normally take a large order xxxl and it may fit. My advice is don’t order at all from this company.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Will NEVER use or purchase from this…

Will NEVER use or purchase from this company again. Recommend to stay away from these guys. Never recieved item after a month of waiting even though I purchased "expedited" service and insurance. Rarely get replies back and when I do there is basically nothing going on to give me any answers. Completely bogus company.

22 February 2025
Unprompted review
Rated 1 out of 5 stars

MY MONEY GONE

This so called company's address is a single family townhouse in Ontario Canada
47 Ariel RD Brampton ON L7A
All shipping etc. requests are replied by RUN AROUND BS
My money gone !!!!

20 February 2025
Unprompted review
Rated 1 out of 5 stars

I ordered one of their quarter zip…

I ordered one of their quarter zip pullovers, shown in their add as faded blue, cotton. What I received over a month later was a very poorly made light blue nylon pullover with a plastic zipper with loose threads. Have contacted company for refund, but no reply. You've been warned

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Refunds and quality

They do not give refunds and they just stop contact with you. The color of clothed are different to what you get. All of there clothing come from China and takes weeks to get your order.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam clothing company from china

wrong color, wrong size, and just totally different item than purchased - stay away from this website. Besides the items coming from china they just send you whatever they want.

Dont waste your time or money.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

A scam

A scam! A hoodie sewn in a beginner class. Material horrible polyester! Returns to be sent at my expense to Baiyun District, Guangzhou, Guangdong Province, China! What a joke! I was offered a gift card tho to purchase something else from their store!

22 October 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!

I didn’t want to even give a one star but there are no negative stars so…..NEVER EVER order from this company!!! I ordered a hoodie for a Christmas gift for my granddaughter. Not only was it too small it was not good quality either. I have tried to get info on how to send back for refund. Sent my first email on December 17th. Each time I received a reply they were asking for the same info including a picture. I have done everything they have asked. Today I received an email from “Felecia” who said that items must be returned within 30 days of the date I received it!!! What a joke!!! DO NOT ORDER FROM THIS COMPANY!!!! Very poor quality products and absolutely the worst customer service!

23 January 2025
Unprompted review

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