Shirtsinstyle Reviews 173

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently citing poor quality, cheap materials, and significant discrepancies between the items received and their online descriptions. Customers also encountered numerous issues with their orders, including incorrect items, wrong sizes, and misleading product information. Reviewers consistently reported problems with the company's response time, often receiving no replies to their inquiries or only automated, unhelpful responses. The return policy was a major source of frustration, with many struggling to return items or facing unreasonable demands, such as shipping products to China at their own expense.

What people talk about most

Product

Customers consistently note negative experiences with product quality. Many reviewers report receiving items... See more

Order

Clients share negative opinions on order. Many reviewers strongly advise against ordering from this company,... See more

Quality

Users consistently express disappointment with the quality of products received. Many reviewers report that... See more

Return policy

Consumers express significant frustration with the return policy. Many reviewers report extreme difficulty... See more

Response time

Customers consistently express extreme dissatisfaction with response times. Many reviewers report sending... See more

Based on these reviews

Rated 1 out of 5 stars

Worst online ordering experience ever. Took a month to receive and then when the order arrived it contained the wrong color and size. Very cheap quality also. Customer service is nonexistent. Third... See more

Rated 1 out of 5 stars

Should have done a reverse google search and also checked the reviews before trusting this company. The sizing is not accurate, all the larger sizes I ordered were TOO SMALL and that's following their... See more

Rated 1 out of 5 stars

I would avoid purchasing from this seller, Had issues with purchase, returned product then things got worse. After returning to seller address months later after contesting through PayPal the sel... See more

Rated 1 out of 5 stars

I would give zero if I could. I hit 4x by mistake for my dad and immediately contacted them via their email account as they have no phone. I have written 6 times with an auto reply that a "support tic... See more

Rated 1 out of 5 stars

I ordered 2 shirts. Received rubbish after 20 days early October. Awful material, poor stitching. Went back asking for a refund and how to print a return label. Received automated nonsensical response... See more

Rated 1 out of 5 stars

PLEASE READ MY REVIEW Title: Absolutely Terrible Experience! I ordered a blue jacket on January 1, and what did I get? A pair of sport shoes meant for a baby girl, delivered on March 14! What a... See more

Rated 1 out of 5 stars

This is a scam. No order acknowledgement, no tracking number, no info - period. The online ordering process is rigged. They will charge you for the product you select but sending you something else wh... See more

Rated 1 out of 5 stars

Never received a response and called my CC company to reverse charges. Never received confirmation shirt was shipped. Received shirt and trying to figure out how to return it on their dime. The shirt... See more

Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY! NO confirmation, NO tracking information, NO response from customer service. Misleading ordering process. Received items and they are way too small and poor quality. No one... See more

Rated 1 out of 5 stars

Weeks ahead of Christmas I ordered a fun looking “Griswald Christmas” shirt for a Christmas party. After ordering it was impossible to track the order. A month later I receive a package from them wi... See more

Rated 1 out of 5 stars

I ordered a shirt and used a code for free shipping. The transaction went through but I never received a confirmation. I sent 3 emails to their customer service email and never received a response.... See more

Rated 1 out of 5 stars

Absolute garbage and you wait forever with no tracking. This is obvious “trash made in China.” The color was all wrong, and the sizing was three sizes too small. Funny enough, the shipping address on... See more

Rated 1 out of 5 stars

Just like everyone says, this is not a good place to shop. I ordered this product on May 16, 2025, and cancelled it immediately after I saw that it would take 7 weeks to arrive, they said that I could... See more

Rated 1 out of 5 stars

Product quality is VERY bad, it took several weeks to get here, and the sizing is nothing close to the size I ordered. I ordered polo shirts and can not even get them over my head. And the labels do N... See more

Rated 1 out of 5 stars

Time from order to delivery was acceptable…not very quick but reasonable. The shirt is junk…it was advertised as linen but more like a canvas. Cheap, cheap, cheap…and way too small. Man’s XL barely fi... See more

Rated 1 out of 5 stars

I wish I would have read the reviews before placing an order. The corduroy shirt I ordered took 3 weeks to arrive from China. Quality seems ok for the price but it is too small. Another 3 weeks and... See more

Company replied

Rated 1 out of 5 stars

The Corduroy shirt I ordered (XL) was a (M). Could barely manage to get it on with it compressing my shoulders and over a 2" gap in button area. Was trying to figure out how to return so sent replies... See more

Rated 1 out of 5 stars

Ordered blazer a size larger than usual. Although marked xxl it was more of a large. Company will not respond to several emails for return authorisation. Blazer was very cheaply made.

Rated 1 out of 5 stars

I ordered something on December 10th as a Christmas gift for someone. They don’t tell you how long it will take to process and ship the item until after you’ve already paid for it. I finally received... See more

Rated 1 out of 5 stars

I ordered two shirts on 9/07/2025. It is now 9/25/2025 and the shirts have not shipped and there is no tracking number. I contacted the company online and the automated response reads that the sh... See more

Rated 1 out of 5 stars

I ordered a cashmere shirt from them. The ad said it was made of a cashmere blend. The shirt arrived as 95% polyester and 5% spandex. They said they didn't have stock and sent me something similar. I... See more

Rated 1 out of 5 stars

I ordered a shirt from Shirts In Style in early December to give as a Christmas gift. The shirt did not arrive until the end of December. The shirt was not as described and shown on their website. I... See more

Rated 1 out of 5 stars

I’ve been waiting forever for my order and haven’t been given any updates whatsoever and when I click the tracking link it says it cannot be found. DO NOT USE THIS COMPANY

Rated 1 out of 5 stars

An absolute scam. The quality is very low. The sizing is nothing like American sizes. The garment was 5 inches smaller in the chest and waist and 3 inches too short. When I asked to return the items f... See more

Rated 1 out of 5 stars

This company is bogus. No response to emails or phone messages. Afte three weeks andmuch pestering they sent an email that said my order had been shipped. When I click on the tracking link it takes me... See more

Rated 1 out of 5 stars

Wish I had read the reviews before I made a purchase. Item is falsely advertised and of poor quality. Tried to return the item for a refund but was unable to contact them. Avoid them. They are disho... See more

Rated 1 out of 5 stars

Ordered a couple of tops. No tracking info provided after 2 weeks, no response from shirtsinstyle other than a template email. Scam website

Rated 1 out of 5 stars

Dont buy ever from these crooks. They lie about the quality and fabric of their shirts. They sent the wrong shirt and lied about the fabric. They have no phone to communicate with them and they never... See more

Rated 1 out of 5 stars

Sweatshirt and website is crap. Wrong size, did not look at all like the photo. Cheap material. Poorly made. .Asked for a refund on four occasions, got nothing. They are crooks, avoid at all c... See more

Rated 1 out of 5 stars

Ordered,charged my Capitol One CC, and, no response, no acknowledgement, no tracking, NOTHING! $50 poorer and nothing to show!!! SHIRTSOUTOFSTYLE sucks!!!

Rated 1 out of 5 stars

I ordered two quarter zip sweatshirts from this website and I researched the website before hand. I ordered a green on and a grey one. I received two green ones that looked nothing that I ordered. Th... See more

Rated 1 out of 5 stars

Hello I’m writing to let you guys know that I never got a tracking number of a receipt for what I purchased but was charged for it and I’m really pissed because I want it bad and never got it!!!!!

Rated 1 out of 5 stars

My jacket was poorly made. Size and quality were terrible. You can't return your order because no one answers emails. You are throwing your money away. Avoid at all cost.

Rated 1 out of 5 stars

I ordered three half-zip sweatshirts from Shirts In Style for $95.52 in early May, 2025. The shirts were delivered three weeks later. The sweatshirts were not anywhere close to the depiction in the... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!!! Run!!!! My husband ordered 3 quarter zip up shirts . The size large looks like a small and was damaged. We are trying to return it .They asked for a picture and we se... See more

Rated 1 out of 5 stars

I ordered a second shirt while the first one was still shipping. It takes three to four weeks to get each item. The first shirt arrived and it was nothing like the shirt advertised. It looked like... See more

Rated 1 out of 5 stars

Took over a month to get the hoodie and when received it was very low quality poorly sized and a fabric that is so thin it will not keep anything warm. Stay away from these unless you really want t... See more

Rated 1 out of 5 stars

Just wow. Clothing that arrived was nothing like what was pictured. False advertising- and that’s an understatement. Also huge false advertising on their Trustpilot rating. Which is what brought... See more

Rated 1 out of 5 stars

Item was thin, fit was odd for me. I contacted them multiple times for a return and got no response. What a waste of money and time. I will not order from them again.

Rated 1 out of 5 stars

They lied about what they sent and what was pictured and described on the website. The quality of the product was not what was described on their website. This company is a complete scam. I consider t... See more

Rated 1 out of 5 stars

Tried MULTIPLE times to get a return label to send the extremely poor quality shirts. No working phone numbers. No email response beyond a canned "We'll be glad to help. Please contact us."

Rated 1 out of 5 stars

REALLY poor quality shirt. They sent the wrong color -- not luxurious pink thick wale corduroy, but tight wale plastic grape purple weird sticky ick -- who wants to wear that?!?! what on earth was th... See more

Rated 1 out of 5 stars

I ordered two shirts from them. The shirt I ordered was described as cashmere, but was actually 80% polyester. I do not want that. The other shirt I received was not the one I ordered and was of te... See more

Rated 1 out of 5 stars

I ordered what I thought was a jacket, but it turned out to be a shirt made of cheap materials and the lining on the left sleeve hung below the sleeve. I've emailed supportand have had no response in... See more

Rated 1 out of 5 stars

This company is a scam. Do not order anything from them. They will take your money and not send anything. Beware

Rated 1 out of 5 stars

Shirts in Style (aka The Horrible Shirt Company) is a fraud and a scam. I ordered a shirt 6 weeks ago. They have my money. I have no shirt. When you contact their support team you get an auto response... See more

Rated 1 out of 5 stars

The shirt was described as a warm insulated shirt. It was thin and the flannel was some kind of very flimsy not sure what material. Shipping was slow. Right after ordering I got barraged with e mails... See more


1.1

Bad

TrustScore 1 out of 5

173 reviews

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Replied to 4% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I wish I would have read the reviews before…

I wish I would have read the reviews before placing an order. The corduroy shirt I ordered took 3 weeks to arrive from China. Quality seems ok for the price but it is too small. Another 3 weeks and here I sit waiting for the return label. From what I am seeing here the shirt will probably go to a friend or my local donation shop.

7 June 2025
Unprompted review
Shirtsinstyle logo

Reply from Shirtsinstyle

We’re truly sorry to hear that your experience didn’t meet expectations. While we aim to offer affordable, quality products, we understand how frustrating it can be when sizing doesn’t work out or shipping takes longer than expected.

Rated 1 out of 5 stars

Be Careful with Shirts In Style....Very Careful!

I ordered three half-zip sweatshirts from Shirts In Style for $95.52 in early May, 2025. The shirts were delivered three weeks later. The sweatshirts were not anywhere close to the depiction in the website ad. They also had a wrist band that was way too large for the shirt. They offered 30 day returns with authorization. It took me three attempts to them for a return before I finally got an email from them. They made me several offers of discounts on future orders if I would keep the product. They even suggested I give them to a friend or relative and take a 20 per cent discount on my next order. I refused all these "offers", and demanded a return authorization. They finally said they would only offer a refund once the product was returned to some Province in rural China at my expense. After reading reviews, I discovered this is their scheme. Sell poorly made "knock-off" materials and then make it too difficult for the buyer to return a defective or mis-represented product. Many of the reviews said it would cost them more to return the product to China than they paid for it in the first place. DON'T BUY ANYTHING from Shirts In Style or any of the other names they use for this sham business! Any communications you might be lucky to receive from them after you have paid....is from a company with a different name. Premier is one of those names. If you do....you will regret it.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible in every aspect!

31 December 2024
Unprompted review
Shirtsinstyle logo

Reply from Shirtsinstyle

We’re sorry to hear that your experience with us was disappointing. We’d appreciate the opportunity to learn more about what went wrong so we can address it and improve.

Rated 1 out of 5 stars

just not great

Item was thin, fit was odd for me. I contacted them multiple times for a return and got no response. What a waste of money and time. I will not order from them again.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Product quality is VERY bad

Product quality is VERY bad, it took several weeks to get here, and the sizing is nothing close to the size I ordered. I ordered polo shirts and can not even get them over my head. And the labels do NOT show the size of the shirt to confirm that it is what I ordered. Based on the other reviews, I am not going to add to the nightmare dealing with a miserable return experience. Guess it is going straight to a donation bin if they will take them. Lesson learned, and hopefully others learn from my mistake.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Advertised CASHMERE shirt is 95% Polyester, 5% Spandex. They won't return and refund per their policies.

I ordered a cashmere shirt from them. The ad said it was made of a cashmere blend. The shirt arrived as 95% polyester and 5% spandex. They said they didn't have stock and sent me something similar. I requested a return and refund. The website return policy says that they will provide a return shipping label. They refused to provide the label and wanted me to return the item to China at my cost. Shady outfit to say the least.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

I would avoid purchasing from this…

I would avoid purchasing from this seller,
Had issues with purchase, returned product then things got worse.
After returning to seller address months later after contesting through PayPal the sell sends request to have items shipped to China (after item was already in their possession)
This company does just enough that paypal will not help you so spend your money some where else

15 February 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE READ MY REVIEW

PLEASE READ MY REVIEW
Title: Absolutely Terrible Experience!
I ordered a blue jacket on January 1, and what did I get? A pair of sport shoes meant for a baby girl, delivered on March 14! What a complete mix-up!

I've sent over 10 emails trying to resolve this issue, but it feels like I'm talking to a wall. No response, no jacket, just frustration! As of today, April 28, I'm still jacket-less and wondering if this company even cares about their customers.

Save yourself the headache and look elsewhere! This has been a nightmare of an experience. Zero stars if I could give it!

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Should have done a reverse google search first…

Should have done a reverse google search and also checked the reviews before trusting this company. The sizing is not accurate, all the larger sizes I ordered were TOO SMALL and that's following their chart measurements.The return process will give you a mental breakdown and they only offer 20% refund which comes from sending stuff back to China so don't fall for any local distributors if you want to send things back. The garments themselves looked cheap, not as good as the website pics.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

An absolute scam

An absolute scam. The quality is very low. The sizing is nothing like American sizes. The garment was 5 inches smaller in the chest and waist and 3 inches too short. When I asked to return the items for credit, I was told that I must send them to China rather than New York where they shipped to me from and I would receive a 20% refund. The shipping cost was $70.00 + customs. More than I paid for the whole order. Don’t deal with these very disingenuous people.

18 April 2025
Unprompted review
Rated 1 out of 5 stars

Absolute Trash…

Absolute garbage and you wait forever with no tracking. This is obvious “trash made in China.” The color was all wrong, and the sizing was three sizes too small. Funny enough, the shipping address on the actual delivery is from “Kristin” in Oak Park, IL, but it started out in China a month ago. I hated the garment and the whole process so much, I just put it into a Goodwill bin. I want nothing to do with this “ company,” not even trying to return it. Pure trash.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!

DO NOT BUY FROM THIS COMPANY!!!

I ordered some shirt style jackets from them. It took 6 weeks for them to be delivered and when I got them they were WAY too small.
Wya I reached out to them to find out how to return the shirts for a refund they told me to send pictures of the shirts next to regular size shirts to confirm that they were not right. THEN they said that in order to return the shirts I would have to send the shirts back at my own expense to CHINA for a refund!!! THEN they sent me an email saying that they can give me a 20% refund and I can keep the shirts!!
Buying from this company was a COMPLETE waste of time and money! I will NEVER use them again!!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY

If I could give this company 0 stars, I would! This company is a scam! I bought a full zip hooded Sherpa fleece jacket. I am appalled at its horrible quality. This is the WORST made in China I have seen in decades of ordering online. The inside seams are unevenly sewn. The jacket is full of loose threads that I am afraid to cut because something may come undone. There is NO LABEL of the company behind the collar, no lining. Nothing! To think that I paid $78.94 for this piece of crap makes me angry. When I complained by email to them, I received a robotic, cookie-cutter answer full of nonsense. When I wrote to them a second time, I got the same stupid answer and no resolution. A very poor and amateurish way of doing business. They have serious quality control issues. I would have never bought it had I known it was made in China. Seriously, stay away from this vendor.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE - SCAM - NO PRODUCT EVER ARRIVES

I ordered some items on February 1st 2025. I received an order update on Feb 25 that the item was being shipped. No further status emails and emails to the company went unanswered. When I checked on March 29, 2025, I see the message shown below and when I followed up with the post office they claim there was no package associated with the tracking number. So, coupled with no response from the company, I conclude this site is a SCAM.

12 Mar, 2025 00:23

US,Sent to Mail Recovery Center -> Your item could not be delivered or returned to sender. As of 12:23 pm on March 12, 2025, it is being forwarded to the USPS Mail Recovery Center where it will be processed. Please initiate a missing mail search on your item.

29 March 2025
Unprompted review
Rated 1 out of 5 stars

Shirts are garbage and the sizing is…

Shirts are garbage and the sizing is way off. A 2XL fits like a medium. The sweater was paper thin, no tags either. Must be made by elves. They will not respond to numerous emails so I filed a claim with my CC company. BUYER BEWARE. DO NOT DUE BUSINESS WITH THESE GUYS.

14 March 2025
Unprompted review
Rated 2 out of 5 stars

Long wait times and questionable material

Shopping in the site was easy and checkout was fast. Then the emails and texts. I’d get 5 emails a day and about the same for texts. Communication is horrible. Took a month to get my shirts. They seem durable and look good but the fabric just feels off. Too much polyester or something. No label on either shirt other than XL so no clue what it’s made from.

19 March 2025
Unprompted review
Rated 1 out of 5 stars

The shirt are garbage

The shirt are garbage. They’re not a true Oxford shirt. They’re cheaply made. and they’re the same ones that come from Amazon because my sons father ordered them and they’re exactly the same. The zip up shorts are bad quality as far as communication goes. They suck as well. I sent an email to cancel the order and they took their time to get back to me. I have to go to my credit card to send them something and then all of the sun. I start getting notifications and they shipped the order. It took a long time, but when I got them, they are horrible. I will never order from these people ever ever again. Don’t waste your money, cause to send them something and then all of the sun. I start getting notifications and they shipped the order. It took a long time, but when I got them, they are horrible. I will never order from these people ever ever again. Don’t waste your money, cause they’re the 'cause they’re the worst. Lastly, I sent him an email to request a refund before they ship the shirts cause I read the bad reviews. I got one reply back and then when I received them. I also send them another email for a full refund for the shirts, and never heard back. This is my from Amazon. you can look it up and it’s the same shirt from this company. Order date
Feb 24, 2025
Order #
112-4448567-7697810
Order total
$58.42 (2 items)
Delivered March 4
Men's Button Down Long Sleeve Dress Shirt Half Hidden Zippe...
Sold by: CSKJZGH
Return or replace items: Eligible
through April 6, 2025
$27.99
Men's Button Down Long Sleeve Dress Shirt Half Hidden Zippe...
Sold by: CSKJZGH
Return or replace items: Eligible
through April 6, 2025
$27.99
Buy it again

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21 February 2025
Unprompted review

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