Fantastic, stress free procedure with a result that looks fantastic! I paid £30 extra to have the sleeves on show, and thought that might be something that could be accommodated. £30 seemed a little s... See more
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This was my first experience getting a signed Neymar Jr Brasil Jersey framed. The staff from the very first phone call were extremely polite, informative and helpful! I received the final framed jer... See more
Absolutely amazing service and support from Shiani at The Shirt Framing Service. Our vision was brought to life and the process was easy to follow and very fast. We will definitely work with The Shirt... See more
Fantastic customer service from the start of my enquiry to the shirt arriving in incredibly secure packaging. From the initial conversation regarding my requirements, their expert knowledge hel... See more
Company details
Written by the company
We have worked tirelessly to ensure that our shirt framing service is the best value nationwide. We strive to provide great value, top quality customisable shirt, and memorabilia framing for the UK, Ireland and Europe.
Contact info
11 Morris Road , BH17 0GG, Poole, United Kingdom
- 01202 403615
- hello@shirtframingservice.co.uk
- shirtframingservice.co.uk
5.0
Excellent
434 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The customer service & final product par excellent
I would like to thank The Shirt Framing Service Ltd team it has been an all round wonderful experience working with them. I can't fault the the final product or their customer service. My partner loved loved his gift. Quality made frame and display. They made the display better than what i even expected. Communication was great. Their WhatsApp number makes communication so easy. When I faced challenges with shipment, they saved the day. My heroes. I could never thank them enough for going above and beyond for me. I would definitely use them again and yes, I would recommend their services.
8 May 2024
AVOID AVOID AT ALL COST UNLESS YOU WANT…
AVOID AVOID AT ALL COST UNLESS YOU WANT RUINED KIT
absolutely horrified with this experience with the company! they have ruined a sentimental top for my late son that is irreplaceable. They did give a refund for the frame but the top itself is ruined. No apology from the company for their mistake! I would avoid if you don’t want your items being ruined.
They was trying to blame the manufacturers for the printing yet when the top was sent it was in perfect condition. to top this, the customer service is shocking. You can never get hold of anyone to sort out issues.
Would not recommend this company.
15 May 2024
Unprompted review
Reply from The Shirt Framing Service
Unfortunately it took us a little longer than usual for us to find a solution so that we could fit this kit into the layout the customer desired. We understood this may have been frustrating for the customer, especially due to the sensitivity of the item and apologised for this directly to the customer over the phone. As well as this, as a gesture of goodwill we issued a full refund to the customer, provided the full framing service for free and covered the cost of delivering the frame back to the customer. We sent a number of photos of the framed kit which were approved by the customer before it was sent out.
When the customer received the framed kit they expressed their dissatisfaction with a crack in the printed lettering of the shirt. It was explained to the customer that during the framing process shirts are stretched slightly over an insert in order to ensure they sit cleanly within the frame. It is common for shirts to have small imperfections within their printing such as cracks within the lettering which may become more visible when put on the insert in the same way as they would when worn. Liability for this remains with the manufacturers or individual printers of the shirt itself. Any issues with the printing of the shirt can only be addressed by the printers of the shirt themselves so we could only recommend that the customer contact the shirt printer.
All enquiries made to us by the customer were promptly answered within working hours via phone calls and whatsapp messages.
As a company we are saddened by this outcome as we had spent many hours trying to get the kit right for the customer.
Great experience from beginning to end
Great experience from beginning to end. Their WhatsApp service is excellent and reassured me that my shirt had arrived. They sent me photos of the framed shirt before shipping and it arrived packed extremely well
13 May 2024
Unprompted review
Top Quality Shirt framing
I have had a couple shirts framed with them and it’s top quality from start to finish, always checking in throughout the process to make sure you are happy with how it’s going
13 May 2024
Unprompted review
BEST BY MILES IN THE UK
Don’t bother about looking for any other framing companies THIS is your place to go to. Been a repeat customer for 5 years and never once even slightly disappointed with each framing service purchased. Yes can be a bit pricy for some of the framing options but well worth the money regardless. Start to finish process IMPECCABLE and you would be a fool to go elsewhere.
7 May 2024
Fantastic service from start to finish
Fantastic service from start to finish. So quick to answer any questions and the product which was created was better than I expected. 100% recommend ⭐️⭐️⭐️⭐️⭐️
9 May 2024
Unprompted review
Perfect way to preserve those special events
Continue to be impressed by the service of The Shirt Framing Service. Stumbled across their service in 2023 when I was looking for a way to protect my finishers medal from the London Marathon.
Ran in both Manchester and London this year and without hesitation placed my order with the team. Every interaction with the team has been positive, quick and personal.
Very impressed with the turnaround of the service this year, as they get both frames done and returned in a week.
If and when I complete another event, I will be going back to The Shirt Framing Service.
2 May 2024
Outstanding shirt framing
Outstanding service - fast, super quality product and great communication. Will definitely be using again!
2 May 2024
High end framing
Unreal end product. Bought my signed shirt to life & I’m really pleased with it, if you have memorabilia I highly recommend these guys!
Also I experienced a great customer service & turn around.
30 April 2024
Fantastic service
Fantastic service. Jack and the team are all brilliant and very helpful. I had 2 shifts framed, both look fantastic and will be treasured forever. The service was a lot quicker than I expected. Will definately be using them again and will recommend to all. Thank you.
1 May 2024
Unprompted review
Amazing American Football Jersey Framing
Great framing experience for an American football jersey! Expert advice from start to finish, updates to the progress of the framing and perfect display of the jersey. Will definitely be using again.
29 April 2024
Unprompted review
Great service👍
20 April 2024
Unprompted review
Right fit for me!!!
A fantastic service from start to finish. Contacted me through the whole process to check I was happy with everything.
Many thanks and can’t wait to get the next shirt framed!
12 April 2024
Unprompted review
Impressive Service
The Shirt Framing Service Team has given the best service! They have gone above and beyond to get the product to the expected standard and within the desired timeline. The team is collaborative and accommodating. We have already made several orders, and look to continue business with them.
2 April 2024
Another quality product from Hobbs.
Another quality product from Hobbs.
Great communication and ensured we had our product in time for a special birthday.
5 April 2024
Professional and quick process
They’re professional and the process is quick. They also send you a photo making sure you are happy with what they have done with your shirt.
2 April 2024
I have used The Shirt Framing Service…
I have used The Shirt Framing Service three times now. Very quick, good communication and happy to make changes to make the order perfect. I highly recommend.
18 March 2024
Unprompted review
After enquiring at our local football…
After enquiring at our local football club (Wigan Athletic) who did their framing, we were put in touch with The Shirt Framing Service.
Amazing service, advice and secure delivery of an amazing finished product.
2 April 2024
Unprompted review
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