Been using Shortbyhand since approx 10years and have ordered around 20+ shirts from them. I am overall happy with their service and quality. Only reason for 4/5 stars was that the fabric selected duri... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The quality of fabrics the luxury feeling and sizing stands out. Also the honesty: made in Vietnam with insight in the workshop. That gives you the feeling that it is done correctly, like no child lab... See more
Company replied
Every shirt fits perfectly, at a good cost as well. Using these for years now and saving money on ill-fitting retail shirts.
I have now ordered multiple shirts at shirtbyhand. I had been measured by a member of staff and have then ordered myself online. I am massively impressed by the high quality of the fabric and also th... See more
Company replied
Company details
Written by the company
ShirtbyHand sets a new standard in men's fashion. Start creating your tailor made shirt online. ShirtbyHand embraces product quality and modern authenticity. A new form of custom-made menswear. We create shirts which are premium, personal and for a fair price. Try creating your own shirt now in just 2 minutes!
ShirtbyHand - Making shirts personal
Written by the company
- 100% Perfect Fit Guarantee
Fast delivery and 100% Satisfaction Guaranteed!
Free first class delivery direct to your door and the guarantee that you will be happy with your custom tailored shirt.
Of course we hope you love your shirt after arrival. If you don't, contact us over chat or mail. Just let us know what alterations you would like to make and we will take care of the rest.
Contact info
Overschiestraat 65, 1062 XD, Amsterdam, Netherlands
- +208816620
- info@shirtbyhand.com
- shirtbyhand.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great custom shirt service that…
A great custom shirt service that offers quality, variety and consistency for a reasonable price
12 July 2021
Reply from ShirtbyHand
Hi Patrick,
Thank you for the review.
We are happy to hear that you are satisfied with us!
Have a good day,
team ShirtbyHand
Great quality products.
7 July 2021
Reply from ShirtbyHand
Hi Kevin,
Thank you for the nice review. We are happy to hear that you are satisfied!
Have a nice day,
team ShirtbyHand
Really impressive customer service
Really impressive customer service, complimenting an excellent product. After originally receiving 2x shirts, I discovered that the measurement algo had incorrectly sized me - resulting in two unwearable shirts. Reaching out to the ShirtByHand team (Olivia!), they immediately addressed the issue and recut two brand new shirts for me which fit perfectly. The quality of the shirt material feels great.
Will recommend to all my friends. Thanks again ShirtByHand!
22 June 2021
Reply from ShirtbyHand
Hi Paul, thank you so much for having taken the time to leave us this great review! We are pleased to read you are happy with the way we handled your complaint and your new shirts fit you perfectly! :) Glad you will recommend us to your friends; do not forget to use the "Refer a Friend" section in your profile to receive some discount when they order! Have a lovely day and enjoy your shirts!
Een echte aanrader
Goede website. Makkelijk bestellingsproces. Accurate updates over status bestelling. Product past perfect en voldoet aan de verwachting.
2 June 2021
Reply from ShirtbyHand
Dankjewel voor je mooie review Jan-Maarten! Wij vinden het fijn om te horen dat je zo tevreden bent met je shirts en onze platform/service! Mochten wij je nog ergens mee kunnen helpen horen wij het graag! Veel draag plezier namens het ShirtbyHand team!
Personal, high Quality Service
Personal service, professional (on time, deep knowledge if the industry and product), high quality product. Haven’t ever gotten that many compliments for a business shirts.
20 May 2021
Reply from ShirtbyHand
Hi Aaron,
Thank you very much for the review!
We are happy to hear that you are satisfied with our service, delivery time and quality.
Enjoy your shirts and have a good day,
Kim
I’ve been buying from Shirt by Hand for…
I’ve been buying from Shirt by Hand for a good number of years now, I wouldn’t hesitate to recommend them.
3 March 2021
Reply from ShirtbyHand
Hi Barry, we are so glad to hear you have been ordering with us for such a long time! Enjoy your shirts and if we can do anything for you let us now!
Have a lovely day! Team ShirtbyHand
Great value and perfect fit
First purchase didn't fit pefectly, so I contacted the customer service. Based on a few pictures of how the shirt fitted, they made a new one (costless) that fitted perfect! Very happy with the quality, service and price. Will order more!
17 January 2021
Unprompted review
Reply from ShirtbyHand
Hi Elmer, thank you so much for this nice review! Happy we were able to provide you with a perfectly fitted shirt after all! :) Enjoy your shirt!
Team ShirtbyHand
Reply from ShirtbyHand
Goodmornimg! Many thanks for this nice review! :-) Enjoy your shirts!
Responsive team, best fitting shirts
I have been ordering from Shirtbyhand since 2016. The recent order of shirts didn't fit too well, and the Shirtbyhand team was really responsive and responded immediately to my concerns. After re-measuring and sending the shirts back, I received them today, and they are the best fitting shirts I have had. Thanks to Jonathan and his team for such a lovely pre-Christmas surprise and keep on delivering such great shirts!
19 December 2020
Unprompted review
Reply from ShirtbyHand
Thanks Isaac for your kind words - delighted that you like your shirts and thank you so much for taking the time to leave a review - it really is appreciated.
All the best,
Jonathan
The best shirts ever
I don’t wear any other shirts since I found these shirts. Perfect fit, very good quality and very good price! Thanks!!!
21 November 2020
Reply from ShirtbyHand
Hello Johannes, many thanks for this great review! We are very glad you are enjoying our shirts so much :) Have a nice day!
Team ShirtbyHand
V good experience
V good experience, well fitted shirt. Would have like initials on pocket, but material not suitable. Lovely shirt. thanks Fm
21 November 2020
Reply from ShirtbyHand
Hi Finbarr, thank you for the review! We are happy to hear that!
Have a lovely week,
Team ShirtbyHand
Not as many options as there used to be…missing some of the personalization options.
Not as many options as there used to be in terms of personalization. Quality of shirt material doesn’t seem amazing either. I though there used to be a premium material option?
12 October 2020
Reply from ShirtbyHand
Goodmorning Oli, thank you for taking the time to write a review! We still have our premium collection! Let us know if you need any assistance with choosing a fabric or what you think could be improved. It is correct that we made our configuration a little more simple, but if you are missing a specific details do not hesistate to contact us, we might be able to arrange it :) You can reach us on info@shirtbyhand.com
Have a lovely day!
Reply from ShirtbyHand
Thank you! Happy to hear that, enjoy your shirts!!
Excellent quality
Excellent quality, fast production & perfect packaging. Thx
14 September 2020
Unprompted review
Reply from ShirtbyHand
We are really glad to read you are enjoying your shirt so much! Thank you for the nice review, Thomas!
Good quality for a decent price
Good quality for a decent price, quick service and reliable.
29 August 2020
Unprompted review
Reply from ShirtbyHand
Hi! Many thanks for the nice review, we are happy to read you are happy with us! Enjoy your shirt!
Good website
Good website, speedy delivery and both helpful and friendly customer service
Shirt very well presented on delivery com quality looks good!
19 August 2020
Unprompted review
Reply from ShirtbyHand
Hi Alan,
Thank you for your kind review! Glad to hear that you are pleased with our services. Feel free to contact us when you have any questions. Enjoy wearing your shirt!
Best regards,
Team ShirtbyHand
Amazing
I am so pleased to have found ShirtbyHand. Unfailingly good service. Id like if among the wide selection there was a light grey. White shirts are not the easiest to keep new looking. Good work. Thanks
18 August 2020
Unprompted review
Reply from ShirtbyHand
Hi Tony,
Thank you for your excellent review! We are glad to hear that you are pleased with our services and our selection of shirts. Feel free to contact us when you have any questions.
Best regards,
Team ShirtbyHand
Excellent service & attention to detail
18 August 2020
Unprompted review
Reply from ShirtbyHand
Dear Donnacha,
Thank you for your kind review! Let us know if you need any help or if you have questions.
Best regards,
Team ShirtbyHand
Greater selection of colours and…
Greater selection of colours and patterns before.
15 August 2020
Unprompted review
Reply from ShirtbyHand
Hi Kathy,
Thank you for your review! If you have any questions let us know so we can help.
Best regards,
Team ShirtbyHand
Perfect Service
Perfect Service, great shirts! First shirt did not fit well, however after a quick chat with the service team a new shirt was sent within days!!
3 August 2020
Unprompted review
Reply from ShirtbyHand
Thanks for your review Alexander. Glad we've worked it out together quickly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.