Shipa Reviews 264

As i was reading the comments... i thought it was only happened to me.. worst of all the worst...

IT'S THE WORST COURIER EVER! Don't even know why big brands such as Adidas trusts this company. They will ask you you to schedule your preferred delivery but they will still deliver it when it's convenient for them! What's the point?!

THEEEE WORSTTTTTTTTTTTTTTTTTT EVER!!!! DELIVERY SERVICES IN THE ENTIRE UNIVERSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Very terrible services. Two days receiving that my order is out for delivery. Waiting at home cancelling all my appointments but no one is coming. Tracking is showing that delivery person is near my location. However I never received any call. Now they are telling me again to wait 3rd day. Customer service is terrible…reply takes ages.👎🏻👎🏻👎🏻 AVOID USING THEIR SERVICES

Very Bad Service, past few days trying to contact costumer care and keep disconnecting nobody to answer the call, Calling at night time to deliver consignment to clients. Please Don't use this service waste of time and money.

Fair is fair, I was supposed to receive a package yesterday when I suddenly saw my tracking updated estimated delivery with 3 to 5 days delay. So I tried calling them which due to busy lines didnt manage but then started chatting with them and they were pretty responsive on chat, I mean up to 5 min delay for chat response in my opinion is fair since we don’t know how busy the operator might be. I explained to them that I’m traveling tomorrow night and need the package, the operator said maybe with some delay with a couple of day you will receive, so I check for the reviews and saw very low rating. This morning I woke up and saw the package is already delivered to my home. So all and all I’m happy with their service and I think the fact that their shipping system shows much delay really disappoints people but in fact my package was delivered only with less than a day delay.

worstest courier service waiting for more than 7 days still not delivered called customer care 3 times no use totally waste of time i am getting suffer

Very poor service,,I have been waiting for my debit card from 4 days still they didn’t delivered.. driver said that delivery address is of different contry,, so lame excuse

Too slow, the driver promised to deliver on friday and next day i contacted them they said when do I want it to be delivered and shipment is just sitting at the warehouse

so poor services, too slow, too much don't care about the client,, every time delay too much, too many promises, even they don't have delivery car number, what kind of company this.
they telling something, and they do something else completely, they are telling us we came to your home and no one is available to receive, after checking the CCTV camera and security, no one came ever.
4 days they are not free .

Worst courrier in UAE. Please take your business somewhere else. I feel bad for DU for partnering with this company

Worst company ever! Their customer service and online chat is next level crap!I don't understand why this company is still running! They should have some shame and shut it down

If there was an option for - stars, that would go to shipa DELIVERY for their extremely incompetent customers service and delivery staffs. I experience a lack of professionalism when I gave clear instructions bit they just couldn't. DELIVERY still pending as of now after 3 days of giving the same instructions.

Train your staff to do their job properly or close your doors for the same. When people expect a parcel, its because they need it, not for you to store it for them.

I wanted to write my bad review and was not surprised when I saw all the bad reviews here
In short all the reviews are right about everything
Rude driver
Useless customer support
Useless WhatsApp contact
Useless system and company
As an advice this is the worst company that anone would deal with
They don't even deserve to be granted reviews or the 1 star

The driver was so disrespectful. I did not even choose the time for the delivery. I asked him to deliver it tomorrow since I have a 24 hour shift at work. He told me that he won’t deliver the package! He kept ignoring my messages. What an awful company. I hope they shut down soon!

Not good company
Very very bad service
They promised me the shipment I will get on 5th July but today its 8th August just I got a call from their driver about tomorrow
This company service is joke really
They don't know importance of product
Everyday by call they were saying tomorrow tomorrow but its not more than month

i had an awful experience with this company. Avoid at all costs the service is so bad

I was told my package was prepaid via an online chat with their customer service team, and that it would be dropped off at the reception in my building. When it arrived, reception called me and told me they couldn't accept my package from shipa because there was a delivery fee! They hadn't informed me I was required to pay additional fees (they claimed was for the VAT). When I spoke to their customer service team again, they said "order value payments are not getting notified by the system its self"..... It took me 10 minutes via chat to even get an apology, then the chat ended abruptly. This is not acceptable "customer service".

Very Bad shipping company! Poor service. Poor communication with the customer. Dont value time commitment and has no report tracking reference for any report issues raised to them! Overall very bad service.