Had a great experience with this company. Thanks to Mark for your helpfulness, professionalism, and quick responses, which made the setup and ongoing support seamless. The next-day payment system... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with shift 4 and Donna who introduced me. She has been amazing and still sends the odd message asking how everything is going. The charges are extremely fair in comparison to others,... See more
Company replied
When we were looking for a payment provider I found several suppliers not very helpful, until I met Donna from Shift4. She made everything really simple and got us setup super quickly. I’d have no he... See more
Company replied
I was using sumup for a very long time , once my machine got damaged when I called them the asked me I have to pay for new machine I got devastated the j was introduced to shift4 . Here I wnna take a... See more
Company replied
Company details
Written by the company
Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world.
Contact info
2202 N. Irving St., 18109, Allentown, United States
- 888-276-2108
- sales@shift4.com
- shift4.com
4.6
Excellent
823 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Good Service.👍
Good Service.👍
Shahid Helped everything to run smooth !
After using lopay good experience and better than them
Thanks
20 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear everything has been running smoothly and that your experience has been a positive one.
We look forward to continuing to support your business.
Fellow Barbers
Fellow Barbers
I decided to look for an alternative card machine. Came across Shift 4. Machine is alot faster and more reliable than my old one. My months bills are lower too.
12 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear the machine is faster and more reliable and that you’re seeing lower monthly costs.
We look forward to continuing to support your business.
Wish I’d switched sooner
Donna has made the transition really easy , I now wonder why I didn’t switch to shift ages ago. The machine is simple to use for me and my customers and Donna is a lovely, professional contact who I know is there if anything goes wrong.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear the transition felt easy and that the system is simple for both you and your customers to use.
We look forward to continuing to support your business.
Donna
Hi Donna was very helpful in getting me what I needed i am so grateful and she made the experience worth while thank u Donna
4 September 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear you had such a positive experience and that everything was handled smoothly.
We look forward to continuing to support your business.
Shift4 card machine
I have been using Shift4 card machine for 2 months now, and I am really pleased with it. Muhammed Arif was really helpful from start to finish. He gave me extensive details about the rates and when I had a problem, he was very helpful.
Overall, very satisfied.
30 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve been pleased with the card machine over the past couple of months and that your experience has been positive from start to finish.
We look forward to continuing to support your business.
Great service is provided by shift
Great service is provided by shift. Shift 4 is a great company with very competitive pricing. The customer service support team are knowledgeable and quick with a response. Zameer is such nice person who introduced this shift company to us. Best of luck
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re happy with the competitive pricing and that the support has been knowledgeable and responsive.
We look forward to continuing to support your business.
Highly recommend!
As a small business owner in the hospitality industry I have had an excellent experience with shift4 and highly recommend them. Gavin is responsive and efficient in dealing with our queries or issues, should they arise. I have worked with other providers in the past and their service and efficiency does not compare.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’ve had such an excellent experience and that the service has been responsive and efficient when needed.
It’s great to know Shift4 has stood out compared to other providers. We appreciate your recommendation and look forward to continuing to support your business.
Fabtastic
Great , easy to navigate and amazing coverage
Amazing value for money
Excellent aftercare and support too when needed, nothing is ever any trouble
Recommend 100%
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re finding the system easy to navigate and that the coverage and value are working well for your business.
It’s great to know the aftercare and support have also made a difference. We appreciate your recommendation and look forward to continuing to support your business.
Great change over
Worked really well
Easy to transition over from previous stystem
1 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear everything has been working well and that the transition from your previous system was easy.
We look forward to continuing to support your business.
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had such a positive experience. We look forward to continuing to support your business.
Feedback Review
Changing to Shift 4 is the best change I have made. I am always able to contact Sam whom promptly gives me any support I require. The system is easy to use for both myself, staff & my customers. Funds are always in my bank account the next day which is excellent for my cash flow. I would highly recommend your company.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear the switch has made such a positive difference and that the system is easy for both you and your team to use.
It’s great to know next-day payments are supporting your cash flow. We truly appreciate your recommendation and look forward to continuing to support your business.
What a great experience with a great…
What a great experience with a great company. Machines are easy to use and I love the professional look of them, far better than my previous machine, better rates too so what’s not to love. Amazing service too! Not had a problem and have never let me down at my outdoor or indoor events. Highly recommend 😊
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the ease of use, professional look, and improved rates, and that the machines are performing reliably at both indoor and outdoor events.
We appreciate your recommendation and look forward to continuing to support your business.
Shifted to shift to save money and it…
Shifted to shift to save money and it was worth the change, its been good and reliable service and money next day. So thanks shift4
9 September 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear the switch has been worthwhile and that you’re benefiting from reliable service and next-day payments.
We look forward to continuing to support your business.
very good service right from the start…
very good service right from the start had a little trouble with my machine not printing properly but they exchanged the machine straight away
20 November 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had a positive experience from the start and that the issue with the machine was resolved quickly.
We look forward to continuing to support your business.
Brilliant. Zamir was great from start to finish.
Brilliant, works exactly as intended and is a big upgrade from using just phone payments. Thanks to brother Zamir for all his assistance throughout. Definitely recommend.
10 September 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear the terminal has been a great upgrade and is working exactly as you need it to.
We appreciate your recommendation and look forward to continuing to support your business.
Donna has been amazing with quick…
Donna has been amazing with quick response and the terminal works great
2 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had such a responsive experience and that the terminal is working great for your business.
We look forward to continuing to support your business.
Great service,
Great service,
Payments on time.
Would definitely recommend..
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re happy with the service and that payments are arriving on time.
We appreciate your recommendation and look forward to continuing to support your business.
Very happy with shift4
Very happy with shift4. Absolute pleasure to have them run my card payments!
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’re so happy with Shift4 and that your experience has been such a positive one.
We look forward to continuing to support your business.
Great experience with their agent
Great experience with their agent. Not using it yet but very happy with pricing and their T&C’s.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear you’ve had a great experience so far and that you’re happy with the pricing and terms.
We look forward to continuing to support your business.
Great service at very competitive…
Great service at very competitive rates. The transition was very smooth in switching over as my rep looked after me and was in contact with me throughout.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear the transition was smooth and that you’re benefiting from competitive rates.
We look forward to continuing to support your business.
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