The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already... See more
Company replied
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The caller was very courteous and explained the reason for the CALL. She helped me set up a new payment method and was very pleasant and courteous to speak to.
Company replied
To be truly, even though I was impressed what they did for me and never heard from them after that. Actually I had forgotten about the company until i gotten a call about renewal.
Company replied
They sent a message to me regarding my payment method (I needed to update.). Not only was the rep extremely polite and professional, he was also quick to send me to the proper department for another... See more
Company replied
Company details
Written by the company
ShieldSafe offers a variety of plans designed to safeguard you, your family, and your personal information from potential fraud. With ShieldSafe, you'll receive guaranteed locked-in pricing, a 30-day money-back guarantee, and peace of mind knowing that you have the best protection with expert support. ShieldSafe is proud to be partnered with CarShield and have data provided by Experian to help keep you informed by monitoring and alerting you if your personal information is at risk.
Contact info
503 Pearl Dr, 63376, St. Peters, United States
- shieldsafe.com
Reply from Shieldsafe
We're happy to hear that you found our customer service to be knowledgeable and understanding. We appreciate you taking the time to share your positive experience!
Reply from Shieldsafe
We’re glad to know you feel confident with ShieldSafe watching over your account! Thank you for your trust and kind words.
REASON FOR STAYING WITH SHIELDSAFE I called to cancel because I can get…
I called to cancel because I can get another insurance for $99.00 per year. The person I talked with lowered the price of ShieldSafe for me so I stayed with you. I hope I still have the same coverage at the reduced price.
11 November 2025
Reply from Shieldsafe
Doris, we appreciate the time you took to leave a review! It’s great to hear our representative was able to adjust your rate and help you stay with us.
Your coverage remains the same unless any specific changes were discussed and confirmed during your call. If you’d like, we can review your contract together to make sure all your benefits are exactly what you expect.
If you have any questions or need assistance, please reach out anytime at 1-800-895-3514 and we’ll be happy to help.
Unexpected
Unexpected. Great helpful service and customer service with helpful information about material you need to know.
30 October 2025
Reply from Shieldsafe
Donald, we’re so glad to hear you had a great experience! It’s wonderful to know our team was able to provide helpful information and the support you needed. Thank you for sharing your positive feedback!
I the representative 10 I address my…
I the representative 10 I address my request to the agent.He extended my request in a professional manner.
7 November 2025
Reply from Shieldsafe
We appreciate your review! We’re glad to hear our representative handled your request professionally and provided the assistance you needed. Please don’t hesitate to call us if you need anything.
Reply from Shieldsafe
Jack, thank you for your review! We appreciate you taking the time to share your feedback and are glad we could assist you.
The person I talked to was very patient…
The person I talked to was very patient and polite
29 October 2025
Reply from Shieldsafe
Linda, we're happy to hear that you had a positive experience! We appreciate your feedback regarding the patience and politeness you encountered. Please give us a call if you need anything else!
In this day and age we need a little…
In this day and age we need a little backup, shieldsafe provides it.
21 October 2025
Reply from Shieldsafe
We couldn’t agree more! Having that extra backup brings real peace of mind. We’re glad ShieldSafe is giving you the protection you deserve.
Excellent Customer service
Excellent Customer service. Very helpful. i will always use you.
5 November 2025
Unprompted review
Reply from Shieldsafe
Harry, we’re thrilled to hear that you had a positive experience with our Customer Service team. Your satisfaction means a lot to us, and we’re always here if you need any assistance in the future. Don’t hesitate to reach out — we’re happy to help anytime!
Reply from Shieldsafe
We're glad you found our agent knowledgeable and professional. Thank you for your positive feedback; we appreciate it very much.
You are trustworthy
You are trustworthy. But i need help in removing McAfee. Can you help me with this problem?
6 October 2025
Reply from Shieldsafe
Nancy, thank you for reaching out and for your trust in us. We always aim to provide the best support and ensure every customer has a positive experience with our services. Our Customer Service team is available at 1-800-895-3514, and they’ll be glad to answer any questions you have and provide the guidance you need.
Reply from Shieldsafe
John, thank you for taking the time to leave a review! Please don’t hesitate to call us if you need anything.
ShieldSafe cares about their customers
The representatives were easy to work with & genuinely concerned & interested in my situation.
15 September 2025
Reply from Shieldsafe
June, thank you for sharing your feedback! We’re glad to hear our representatives were easy to work with and genuinely attentive to your situation. We truly appreciate your kind words and are always here to help with any future needs.
Reply from Shieldsafe
Thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.
That my payment was accepted.
8 September 2025
Reply from Shieldsafe
We’re glad to hear your payment was processed successfully! Thank you for taking the time to share your experience with us. We appreciate you!
Fast and easy…right there when I needed…
Fast and easy…right there when I needed you!!!
27 August 2025
Reply from Shieldsafe
We're happy to hear that our services were readily available and efficient when you needed them. Thank you for your positive feedback!
Reply from Shieldsafe
Thank you so much for your kind words! We’re glad to hear the information was clear and helpful. We appreciate your support!
Reply from Shieldsafe
We appreciate your feedback and are glad we could be of help!
Reply from Shieldsafe
Thank you for your kind feedback! It’s wonderful to hear that your experience with the company has been great and outstanding. If you ever need assistance, please don’t hesitate to reach out.
That you covered my problem BUT you…
That you covered my problem BUT you wanted me to use used parts that were almost the same mileage as the part that broke. I don’t use used parts on my vehicles.
7 August 2025
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