The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already... See more
Company replied
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The caller was very courteous and explained the reason for the CALL. She helped me set up a new payment method and was very pleasant and courteous to speak to.
Company replied
To be truly, even though I was impressed what they did for me and never heard from them after that. Actually I had forgotten about the company until i gotten a call about renewal.
Company replied
They sent a message to me regarding my payment method (I needed to update.). Not only was the rep extremely polite and professional, he was also quick to send me to the proper department for another... See more
Company replied
Company details
Written by the company
ShieldSafe offers a variety of plans designed to safeguard you, your family, and your personal information from potential fraud. With ShieldSafe, you'll receive guaranteed locked-in pricing, a 30-day money-back guarantee, and peace of mind knowing that you have the best protection with expert support. ShieldSafe is proud to be partnered with CarShield and have data provided by Experian to help keep you informed by monitoring and alerting you if your personal information is at risk.
Contact info
503 Pearl Dr, 63376, St. Peters, United States
- shieldsafe.com
Reply from Shieldsafe
Paul, we appreciate your positive review and are glad to hear you’re satisfied with the service you received! Please don’t hesitate to reach out if you need any further assistance.
The caller was very courteous
The caller was very courteous and explained the reason for the CALL. She helped me set up a new payment method and was very pleasant and courteous to speak to.
8 April 2026
Unprompted review
Reply from Shieldsafe
Juanita, thank you for your review! We’re pleased to know our Customer Service provided the support you were looking for. If there’s anything else you need, we’re just a call away.
Reply from Shieldsafe
James, thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.
Reply from Shieldsafe
William, it’s great to know you’re staying informed along the way. Thanks so much for your feedback, we really appreciate it!
To be truful
To be truly, even though I was impressed what they did for me and never heard from them after that. Actually I had forgotten about the company until i gotten a call about renewal.
9 March 2026
Reply from Shieldsafe
Larry, we appreciate you taking the time to leave a review! We’re glad we were able to assist you when needed. If you need anything, our Customer Service team is always happy to help.
Reply from Shieldsafe
Marie, thank you for sharing your feedback! We’re so glad the updates have been helpful and that your experience has been a positive one. If you ever need anything else, we’re always happy to assist.
good service
23 February 2026
Reply from Shieldsafe
John, we appreciate your positive review and are delighted you're satisfied with our service! Please don't hesitate to reach out if you need any further assistance.
Great service
The wonderful & knowledgable representative I had the pleasure to inform me of everything and answered all my questions.
23 February 2026
Reply from Shieldsafe
Francis, we're thrilled that our team was able to provide you with all the information and assistance you needed! If you have any further questions, don't hesitate to reach out to us.
The people at Shieldsafe were very friendly and helpful
The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already been started. It gave me peace of mind to know they had my back.
20 February 2026
Reply from Shieldsafe
Ann, thank you for taking the time to share your experience! We are so pleased to know our team provided attentive support and helped give you confidence throughout the process. Your feedback means a lot to us, and if you ever need anything further, our Customer Service team is always glad to assist.
No problems.
19 February 2026
Reply from Shieldsafe
Sheila, thank you for your feedback! We’re glad to hear everything has been going smoothly. If you ever need anything, we’re here to help.
Call Interaction with Jake
Jake was very personable not pushy at all. This is my second time speaking with him about cancelling my coverage and he not one time got upset, he left the choice up to me.
6 February 2026
Reply from Shieldsafe
Debra, we appreciate you taking the time to share your experience. It’s great to hear that Jake was personable and respectful while allowing you to make the decision that felt right for you. We’re proud to have team members who handle conversations with patience and professionalism, and we truly value your feedback.
Done forgot no
3 February 2026
Reply from Shieldsafe
George, thank you for taking the time to leave a review! If you ever have any questions or need assistance, please feel free to contact Customer Service — we’re here to help!
No issues.
I haven't had any issues where Shieldsafe was necessary so I really can't give an opinion.
3 February 2026
Reply from Shieldsafe
J.P., thank you for taking the time to leave a review! We’re glad to hear everything has been going smoothly so far.
If you ever need assistance down the road, our team will be ready to make the process simple and stress-free. And if any questions come up, feel free to reach out anytime.
Considerate representatives
Considerate representatives.
Efficient and comprehensive program.
24 January 2026
Reply from Shieldsafe
Sharron, thank you for your kind words! We’re glad to hear you felt well taken care of and found the program thorough and efficient. We appreciate you taking the time to leave a review.
Love to keep up
The representative I spoke with was very helpful. That is why I kept the service because I am already receiving 7 years of monitoring.
14 January 2026
Reply from Shieldsafe
Thank you for your feedback! We’re happy to hear our representative was able to provide helpful support and give you confidence moving forward. If you ever have questions or need assistance, feel free to reach out anytime.
I was going to cancel but…
I was going to cancel but representative was very nice and professional and saved me from canceling and I provided personal info on the portal
21 January 2026
Reply from Shieldsafe
Joe, thank you so much for sharing! We’re really glad our representative was able to help and make the experience a positive one. If you ever need anything else, please don’t hesitate to reach out.
Glad you are there for us
They sent a message to me regarding my payment method (I needed to update.). Not only was the rep extremely polite and professional, he was also quick to send me to the proper department for another issue I was having. I have been in receiving multiple calls about completing loans that I had never applied for. This rep was able to put my mind at ease that no loans were actually in process and that it was probably someone attempting to get info so they could wreck a little havoc (my words, not the rep's.). He also gave me a few preventative steps that could be taken.
At any rate, both of them were very nice and very helpful. I am extremely glad my husband and I use this service.
19 January 2026
Unprompted review
Reply from Shieldsafe
Carol, thank you for your review! We’re happy to hear our team was professional, efficient, and able to put your concerns at ease. We truly appreciate you choosing our service and are glad to have earned your trust. Please feel free to reach out if you need anything else.
I called to cancel my service and I…
I called to cancel my service and I talked to Asia. After explaining to her about my financial situation she was very understanding and assisted me with the help I needed. Asia was very understanding, friendly, supportive and very professional. After talking to her I kept my service. Keep up the great work Asia.
14 January 2026
Unprompted review
Reply from Shieldsafe
Sharon, thank you for your review! We’re glad to hear that you felt heard and supported during your call and that our team member provided professional and considerate assistance. Creating a positive and reassuring experience is very important to us. If you need anything else in the future, please feel free to reach out.
Reply from Shieldsafe
Richard, we appreciate your feedback and are glad to hear you had a positive experience. If there’s anything else you need, feel free to reach out!
They keep me informed about the things…
They keep me informed about the things that I need to keep up with.
19 November 2025
Reply from Shieldsafe
Albert, we truly appreciate your review! Our team is always here to support you—please don’t hesitate to give us a call if you need anything further.
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