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SHD Medical Reviews 

286
•
TrustScore 4.5 out of 5

4.4

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the medical items provided are of exceptional quality, highly affordable, and budget-friendly. People frequently appreciate the exceptionally swift delivery, secure packaging, and wonderfully smooth ordering process from start to finish. Buyers also note that customer support handles various inquiries professionally and quickly whenever assistance is required. However, some customers also noted experiencing troublesome issues with missing items, unexpected delivery delays, or receiving incorrect products. A few reviewers expressed frustration when packages failed to arrive altogether or when their online orders arrived incomplete.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast and discreet... See more

Product

Customers consistently note positive experiences with product, highlighting great prices, a huge selection,... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the simple website, great value,... See more

Service

Users describe positive interactions with service, highlighting brilliant experiences, swift delivery, and... See more

Price

Clients share deep satisfaction regarding the price, noting that products are reasonably priced and among the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect. It was big and great experience. Because of some stupid automatic filling,my address was totally messed and not delivered. Only because wrong address. SHD perfectly responded to my email an... See more

Rated 5 out of 5 stars

I’ve now used SDH Medical for a second time and have been very impressed on both occasions. They consistently offer some of the cheapest prices I’ve found, and the whole ordering process runs smoo... See more

Rated 5 out of 5 stars

Great company, selling quality products at very reasonable prices. Was super quick delivery, there was a matter that needed to be addressed (on my end) and they did so quickly and professionally.

Rated 5 out of 5 stars

One of the best online medical suppliers i have used. Im so impressed with the products i buy, that i keep coming back for more. Top quality syringes and needles i havent had any issues with anything.... See more

Company details

  1. Online Marketplace

Written by the company

SHD Medical is a supplier of medical products including condoms, lube, disposable syringes and needles. Fast, discreet and free delivery on all orders. SHD Medical is a small Limited company based in Plymouth. We started the business back in 2013 on a part time basis and as the business and our interest in the field grew, it was quickly decided this was what we wanted to do, i.e supply quality products at the cheapest possible prices. In 2014 we became a Limited Company After studying the medical supply market, we noticed that the market was flooded with inferior quality products such as non medical grade syringes and gloves. We decided that this was what we wanted to concentrate on seeking out, and stocking the best products in each area, and working with the manufacturers to get these prices as low as possible for the customer. Our key success has been the relationships built up with customers, helping them find the right product at the right price.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

286 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(286)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Don’t ever buy off this website

Don’t ever buy off this website, totally crap, had sent me the wrong product, both Tunic and trouser were different colors, I had contacted this guy many times, at first he said he will sort it out now he saying he hasn’t had any email neither have any invoice. Don’t waste money and time on this doggy website.

18 April 2024
Unprompted review
SHD Medical logo

Reply from SHD Medical

Thank you for your review.
We have had an issue with the supplier of these scrub suits and have been in contact with them to ensure they supply us with the same colour suits going forward as this is extremely frustrating for us.
Our packagers should have been aware to not send out the different coloured ones so apologies for this happening.
I have emailed you to try and rectify the issue
Many thanks
Sarah - SHD Medical

Rated 5 out of 5 stars

professional

professional, quick, easy payment. three things that are a must and SHD has them covered

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Customer service?

Order: #240312-367564-1421

I got an email saying dispatched, but nothing with tracking info. I paid for next day delivery which was £9.95. I tried calling their customer service number 7 times to get any kind of tracking information and no one ever answered the phone. My call was made after 9 am on a normal working day. I can't have these supplies left outside if I'm not in. Customer service is basically non-existent via phone.

Update 15/03/2024:
There is no customer service available on the phone. My supplies should have arrived yesterday, however they did not. I have been given no updates or information as to where my order is. AVOID this company.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I’ve just placed another order with SHD for steroid injection cycle pack the first order came on time and was promptly shipped the items are top quality🤩 and competitively priced delivery is the cheapest by far for medical supplies I won’t use anyone else….

30 July 2023
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Items exactly what I was looking for. All round excellent service and products. Will be making more future purchases.

9 November 2023
Unprompted review

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