SHD Medical logo
Visit website

SHD Medical Reviews 

286
•
TrustScore 4.5 out of 5

4.4

Online Marketplace
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the medical items provided are of exceptional quality, highly affordable, and budget-friendly. People frequently appreciate the exceptionally swift delivery, secure packaging, and wonderfully smooth ordering process from start to finish. Buyers also note that customer support handles various inquiries professionally and quickly whenever assistance is required. However, some customers also noted experiencing troublesome issues with missing items, unexpected delivery delays, or receiving incorrect products. A few reviewers expressed frustration when packages failed to arrive altogether or when their online orders arrived incomplete.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast and discreet... See more

Product

Customers consistently note positive experiences with product, highlighting great prices, a huge selection,... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the simple website, great value,... See more

Service

Users describe positive interactions with service, highlighting brilliant experiences, swift delivery, and... See more

Price

Clients share deep satisfaction regarding the price, noting that products are reasonably priced and among the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect. It was big and great experience. Because of some stupid automatic filling,my address was totally messed and not delivered. Only because wrong address. SHD perfectly responded to my email an... See more

Rated 5 out of 5 stars

I’ve now used SDH Medical for a second time and have been very impressed on both occasions. They consistently offer some of the cheapest prices I’ve found, and the whole ordering process runs smoo... See more

Rated 5 out of 5 stars

Great company, selling quality products at very reasonable prices. Was super quick delivery, there was a matter that needed to be addressed (on my end) and they did so quickly and professionally.

Rated 5 out of 5 stars

One of the best online medical suppliers i have used. Im so impressed with the products i buy, that i keep coming back for more. Top quality syringes and needles i havent had any issues with anything.... See more

Company details

  1. Online Marketplace

Written by the company

SHD Medical is a supplier of medical products including condoms, lube, disposable syringes and needles. Fast, discreet and free delivery on all orders. SHD Medical is a small Limited company based in Plymouth. We started the business back in 2013 on a part time basis and as the business and our interest in the field grew, it was quickly decided this was what we wanted to do, i.e supply quality products at the cheapest possible prices. In 2014 we became a Limited Company After studying the medical supply market, we noticed that the market was flooded with inferior quality products such as non medical grade syringes and gloves. We decided that this was what we wanted to concentrate on seeking out, and stocking the best products in each area, and working with the manufacturers to get these prices as low as possible for the customer. Our key success has been the relationships built up with customers, helping them find the right product at the right price.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(286)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Use this website all the time

Use this website all the time. My go to. Delivery is usually a few days. Would be 5 stars if quicker delivery. But great price and selection of products. Never had an issue

8 October 2026
Unprompted review
Rated 3 out of 5 stars

Have used SHD medical twice and placed…

Have used SHD medical twice and placed order with multiple items. Both occasions the order arrived not packaged very well all contents squashed. Ideally would be better if they sent in a box for protection rather than a bag!

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

This company had the products that I wanted in a kit. I am new to B12 injections and to find a kit that had all that I needed was a real help. I contacted the company several times for help, and had a very prompt and helpful response from Josh each time. I will definitely use this company again

28 August 2026
Unprompted review
Rated 1 out of 5 stars

INCOMPLETE ORDER

I paid for 5 boxes of 100 wipes but only received 1 box of 100 wipes. I have written multiple emails asking for verification to no avail

19 August 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good. Had previously bought some syringes for last dose of Mounjaro but found not sterile. These were. Decent price, arrived as expected.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company order was simple to place…

Great company order was simple to place , but what actually stood out for me is there is a phone number to speak to a real human if there are any questions definitely will be using this company again

14 August 2026
Unprompted review
Rated 5 out of 5 stars

I have been using SHD Medical for a…

I have been using SHD Medical for a very long time and there have never been any issues. The products are high quality, well packaged and always arrive on time. It’s also cheaper to order in bulk which is convenient!

31 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look