ShareScope Reviews 

748
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being helpful, knowledgeable, and professional. Many highlight the product's comprehensive features for investment management, with the new system offering significant improvements and valuable tools. However, some customers found the transition to the new system challenging, noting its complexity and a learning curve, especially for those accustomed to the legacy version. A few other people also felt that certain functions in the new product required more clicks or were less intuitive compared to the previous version, leading to some disappointment with specific features.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the transition to the new system... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, quick, and efficient.... See more

Product

Reviewers mention positive feedback about the product, with many finding it invaluable for managing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As some others have found, after twenty years, the transition from legacy Sharescope has not been easy. Peter tailors his support to your needs and does not make you feel stupid if you have to repeat... See more

Rated 5 out of 5 stars

I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... See more

Company replied

Rated 5 out of 5 stars

As a long time investor I wouldn't be without Sharescope. It starts at 7.00am with all the RNS news, so keeping me up to date with all investments news. It continues with 15 minute delayed price... See more

Company replied

Rated 5 out of 5 stars

there are so very many hidden features in the program, not all of which interests every trader but you will, I can guarantee you, discover your own amazing light bulb moment, when you find yours. Hav... See more

Company replied


Company details

  1. Investment Service
  2. Software Company

Written by the company

Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

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4.8

All reviews

(748)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

As a long standing Sharescope customer…

As a long standing Sharescope customer I have always been pleased with their product and level of service. As they now transition their customers from legacy Sharescope the help I received, particularly from Peter has been outstanding. With a lot of trade history to migrate Peter and the support team turned a daunting task (for me) into simple exercise. Thank you 😀

5 March 2025
Unprompted review
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Reply from ShareScope

Hi S, thanks for the 5 stars! We're so glad to hear that you've had a positive experience with ShareScope over the years. It’s great that Peter and the team could make the transition smooth for you. We're always here to support you, and we appreciate your continued trust in us. If you ever need us again, just give us a call.

Rated 5 out of 5 stars

A useful initial session with a…

A useful initial session with a competent mentor (Peter Corrigan).

17 March 2025
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Reply from ShareScope

Hi J, thank you for the 5 stars, we are happy to hear Peter was helpful in the 1-2-1 session.

Rated 5 out of 5 stars

Sharescope

I have recently subscribed to Sharescope and my experience has been excellent. It is such a comprehensive piece of software and the ongoing support from the Sharescope team is superb. I had Peter for my tutorial who took me through a lot of very useful tools within the software.

6 March 2025
Unprompted review
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Reply from ShareScope

Hi Arran, thank you for the 5 stars! We're so happy to hear that you're enjoying ShareScope. It's great to know that Peter was helpful throughout your 1-2-1. Our team is always here if you need us.

Rated 5 out of 5 stars

Sharescope is an incredible resource…

Sharescope is an incredible resource for investors and the one-to-one training I received from Peter Corrigan was invaluable in helping me to use it!

3 March 2025
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Reply from ShareScope

Hi EM, thanks for the 5 stars! We're thrilled to hear that you're enjoying ShareScope. It's fantastic that Peter’s training helped you get the most out of it. If you ever feel like you need another 1-2-1, please don't hesitate to book another!

Rated 5 out of 5 stars

Very good one to one tutorial to get…

Very good one to one tutorial to get me started on the software

10 March 2025
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Reply from ShareScope

Hi Ali, thank you for the 5 stars, it's much appreciated! If you need another 1-2-1, feel free to book another.

Rated 5 out of 5 stars

Great for Funds as well as Shares

If I had been aware of the Sharescope functionality provided for funds / etf's as well as investment trusts then I would have signed up earlier.
Sharescope gets the basics right with a powerful portfolio management tool so you can easily input your transactions, providing both automation to make things easier (all dividends download with a couple of clicks), and flexibility to override anything that does need changing.
In addition, there is plenty of information provided on background to any funds you hold / are interested in and these can be compared vis-a-vis holdings / country make-up, etc to other funds on the same screen. Share price correlation is also available.
There is a responsive help desk, a library of videos on specific topics and one-to-one training which I found particularly helpful.
Fully recommended.

20 February 2025
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Reply from ShareScope

Hi there, thank you for this amazing 5-star review! We’re thrilled to hear that you are getting the most out of sharescopes tools and features. It’s great to hear our platform has made tracking your investments easier. We appreciate your recommendation and are always here if you need anything. Happy investing!

Rated 5 out of 5 stars

I wouln't invest without them.

An excellant company with a 1st class support team, I know because I've subscribed to Sharescope for over 20 years. If you have a question the support team are there to answer it.
They recently upgraded Sharescope Gold and I was invited to a 30 minute one to one Tutorial with Gabriel. I found it to be a very worthwhile experience. Thank you Gabriel.

20 February 2025
Unprompted review
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Reply from ShareScope

Hi Howard, thank you for the 5-star review. We are so happy to hear you have been subscribed to us for over 20 years, we really are grateful. We will pass on your kind words to Gabriel. If you ever need another 1-2-1 session, please feel free to get in touch.

Rated 1 out of 5 stars

I have not been receiving intraday…

I have not been receiving intraday charts since November '24. Despite assurances to look into this problem no solution has yet been presented.

18 February 2025
Unprompted review
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Reply from ShareScope

Hi Ja,
Our sincere apologies for the issues you've experienced with your Legacy ShareScope charts since November. We understand that our team spoke with you this morning to resolve the problem, and will be following up to ensure everything continues to work smoothly.
When our initial attempts to fix the issue in November were unsuccessful, we escalated it to our development team. They attempted to replicate the problem using your settings but were unable to do so. At that point, we should have reached out to investigate further, but unfortunately, this didn’t happen.
We’ve since reviewed our support procedures and implemented additional measures to prevent this happening again in the future. We truly regret the delay in resolving this matter and appreciate both your patience and your long-standing support as a valued subscriber.

Rated 5 out of 5 stars

Polite and efficient.

Very easy to sort next years subscription out.
5 STARS

17 February 2025
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Reply from ShareScope

Hi Martyn, thank you for the 5 stars. We are happy to hear you renewed your subscription.

Rated 5 out of 5 stars

As ever, superb service.

As ever, technical support was superb.

28 January 2025
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Reply from ShareScope

Hi there, thank you for taking the time to give us a 5-star review. We really appreciate it.

Rated 5 out of 5 stars

Powerful filtering ability, for technical and fundamental criteria

Sharescope has a powerful filtering and charting ability, regular educational pieces, responsive customer service and openess to feedback.

27 January 2025
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Reply from ShareScope

Hi Andrew, thank you for the 5-star review. We are always open to feedback and strive to provide you with the best possible system and service. We are so happy to hear you are enjoying ShareScope.

Rated 5 out of 5 stars

Excellent support of Sharescope !

Endured a minor transaction processing error which appeared to back date the programme back to mid 2022 ! Had I been more familiar with the various programme functions , I should have been able to run a restore from the latest 2024 back up but thought it best to ring the support desk. Michael there was very helpful and restored my portfolios v quickly and also corrected the missing tick in the portfolios tab that caused the error originally .

22 January 2025
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Reply from ShareScope

Hi Ray, thank you for the 5-star review. We are very happy to hear Michael quickly restored your portfolios and resolved the issue! If you have any further issues please do not hesitate in calling the team again 8am-5.30pm, Monday-Friday.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Sent an email and received a response by telephone within a few hours. Always helpful - a company that provides good inestment software and great service

20 January 2025
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Reply from ShareScope

Hi Keith, thank you for the 5 stars. We are happy to hear you received support so quickly, if you ever need us again, feel free to reach out.

Rated 5 out of 5 stars

Very helpful advice

Very helpful advice. Managed to answer all my questions and help me setup ShareScope.

14 January 2025
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Reply from ShareScope

Hi Mike, thank you for the 5-star review. If you ever need us again, please give us a ring.

Rated 5 out of 5 stars

Sharescope Pro excellent support

I recently upgraded from legacy Sharescope Plus & Sharepad to the new Sharescope Pro. The best of both in one accessible package with some additional features and live data. The transfer went very smoothly; but of course there were a couple of things that were new that I didn’t know how to use. An email to support@Sharescope brought a response within minutes from Peter Corrigan with a very clear & detailed explanation of how Sharescope can achieve what I was trying to do. Great support and so reassuring; a real credit to Sharescope. Thank you.

6 January 2025
Unprompted review
ShareScope logo

Reply from ShareScope

Hi Richard, thank you so much for taking the time to share your experience!
We are so happy to hear you are getting the most out of new ShareScope Pro and glad you had a smooth transition. We're especially pleased that Peter was able to assist you so quickly. We will let him know he's doing a great job as providing top-notch service is so important to us. We also offer a free 1-2-1 service if you’d like any additional training on the software. If there's anything else we can help with, please don't hesitate to reach out.

Rated 5 out of 5 stars

A problem solved -It is not often that…

A problem solved - It is not often that things go wrong with Sharescope, but it is great that their Customer Support people are available and able to solve problems quickly - Thank you Sharecope Support

6 January 2025
Unprompted review
ShareScope logo

Reply from ShareScope

Hi Mr Smith, we take pride in our customer service and are happy to hear you had your problem solved quickly. Thank you for leaving us a 5-star review, we appreciate it.

Rated 5 out of 5 stars

Sharescope Switch.

I recently switched from Legacy Sharescope to Sharescope, and the transition was handled very efficiently. I'm thoroughly enjoying the new site and now wish I'd made the change sooner.

2 January 2025
Unprompted review
ShareScope logo

Reply from ShareScope

Hi Chris, we are so happy to hear you made the switch and are enjoying the product. Thank you for the 5-star review, it means a lot to us.

Rated 5 out of 5 stars

Excellent support

I had the 30 minute 1 on 1 tutorial today. The adviser was very knowledgeable and thorough. I enjoyed it tremendously and learnt so much about the capabilities of Sharescope.

10 December 2024
ShareScope logo

Reply from ShareScope

Hi John, thank you for the 5-star review. We are happy to hear you are learning a lot about ShareScope. If you want to learn even more, feel free to book another 1-2-1 session.

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