As some others have found, after twenty years, the transition from legacy Sharescope has not been easy. Peter tailors his support to your needs and does not make you feel stupid if you have to repeat... See more
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Review summary
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Reviews shaping this summary
I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... See more
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As a long time investor I wouldn't be without Sharescope. It starts at 7.00am with all the RNS news, so keeping me up to date with all investments news. It continues with 15 minute delayed price... See more
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there are so very many hidden features in the program, not all of which interests every trader but you will, I can guarantee you, discover your own amazing light bulb moment, when you find yours. Hav... See more
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Company details
Written by the company
Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.
Contact info
Ionic House, EC2A 3DR, London, United Kingdom
- 02077498504
- support@sharescope.co.uk
- sharescope.co.uk
4.8
Excellent
748 reviews
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Replied to 100% of negative reviews
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A very pleasant experience …
Peter was very clear and very efficient friendly and generally very polite. My computer is now fully updated. Thank you
18 September 2025
Reply from ShareScope
Thank you for taking the time to leave us a review Elizabeth. We’re delighted to hear that Peter provided clear, efficient, and friendly support – and that your computer is now fully updated.
Excellence persional and informed support from Sharescope
Speedy response to my query dealt with patiently and in a very well wall informed manner. My problem solved swiftly and with a smile.
19 September 2025
Unprompted review
Reply from ShareScope
We really appreciate your 5-star feedback, John. It’s wonderful to hear that your query was dealt with promptly, patiently, and in such an informed way. We’re always here if you need any further support.
The Great Changeover
For one who is not particularly computer savvy, the whole idea of changing from Legacy Sharescope to New Sharescope was daunting. Mr Corrigan gave me his time to do it before my eyes, something that I would never have been able to do by myself. I very much appreciate his patience and helpfulness.
18 September 2025
Unprompted review
Reply from ShareScope
Thank you for leaving us a 5-star review. We’re so pleased that Peter’s patience and support helped make the transition from legacy ShareScope to the new version much easier. Change can be daunting for all of us, so it’s great to know the process went smoothly for you.
Very helpful and pleasant in trnsfering…
Very helpful and pleasant in trnsfering my account from the Legacy accout to the new online account
18 September 2025
Reply from ShareScope
Thank you, Peter, for your 5-star review. We’re very pleased to hear that your transfer from the legacy version to the new online ShareScope went smoothly and that the process was handled in a helpful and pleasant way. Please don’t hesitate to get in touch if you need any further assistance as you get settled in.
Change to new sharescope
I have been a legacy sharescope user for many years and was most concerned that converting would be a problem. But no, I spoke to Pete who took me through the conversion with ease- for him as well as me. Everything transferred to the new Sharescope, couldn't have been easier. Thank you
17 September 2025
Reply from ShareScope
Thank you, Dr Giles, for your 5-star review and for being a valued ShareScope user for many years. We’re delighted to hear that your transition from legacy ShareScope was straightforward and that Pete was able to guide you through the process with ease. It’s great to know everything transferred smoothly, and we’re here should you need any further support as you continue with the new ShareScope.
I have a better understanding of how to…
I have a better understanding of how to use new Sharescope and the differences compared with the old version
11 September 2025
Reply from ShareScope
Thank you, Richard, for your 5-star review. We’re pleased to hear that you now have a clearer understanding of the new ShareScope and how it compares with the old Legacy version. Please don't hesitate to get in touch if you need any further support.
There has been a major transition from…
There has been a major transition from Sharescope Gold to Sharescope and the support from the technical staff has been excellent
8 September 2025
Reply from ShareScope
Thank you, Bill, for your 5-star review. We’re very pleased to hear that the transition from Legacy ShareScope Gold has gone smoothly and that our technical support team were able to assist you throughout. We remain on hand should you need any further help as you continue with the new ShareScope.
Great software and great customer service.
I have subscribed to Sharescope for many years and have always rated it highly for the quality of its content, its structure and features. Its customer service is always very impressive.
I had to convert my Legacy Sharescope to the new version and quickly ran into difficulties! I phoned the helpline and got an immediate response from Peter Corrigan who readily offered to do the conversion for me using remote control. In no time I was up and running and I can now take my time in getting used to the new system. Many thanks to Peter – I am very grateful for the help he gave me. Brilliant service!
5 September 2025
Reply from ShareScope
Thank you for your 5-star review Peter and for being a long-standing subscriber. We’re delighted to hear that you continue to value ShareScope for its content, features, and structure, and that our customer service has consistently impressed. It’s great to know that Peter was able to step in and make your transition to the new version smooth and stress-free. We’ll be sure to pass on your kind words to him, and please remember our support team is always here should you need any further help as you settle into the upgraded ShareScope.
Reply from ShareScope
Thank you for your 5-star review. We’re delighted to hear that Peter has been so helpful in resolving your issues.
Excellent Customer Service
I have used ShareScope on and off over many years and always found it an invaluable asset for trading and investing. I was always especially impressed with the customer service as any time I had a problem or question I could telephone and get an immediate and helpful answer from any of the highly knowledgeable staff. They always seemed to have the answer however obscure the question!
Another thing I liked was the fact that I could very easily stop and start my subscription when required to avoid paying at times when I didn't need it. All in all it is a package that I would highly recommend.
12 August 2025
Unprompted review
Reply from ShareScope
Thank you, Denise, for your generous 5-star review. We’re delighted to hear that ShareScope has been such a valuable resource for your trading and investing over the years. It’s especially nice to know that our customer service team has consistently been able to provide immediate and helpful support whenever needed - we'll make sure we pass your feedback on to them. We’re also pleased that the flexibility of the subscription has been beneficial for you. Your recommendation and long term support means a great deal to us, thank you.
Excellent customer service.
21 August 2025
Reply from ShareScope
Thank you for your 5-star review and for recognising our customer service - we really appreciate it.
Sharescope upgrade
I have just had my free training online from Sharescope re their upgrade to the new version of the software. Peter, the trainer was very knowledgeable and answered all my questions. I'm looking forward to taking up the new facilities the software offers. I prefer the online version as it means I can login from anywhere and a number of different devices.
21 August 2025
Reply from ShareScope
Thank you for sharing your experience Richard. We’re very pleased to hear that your training session with Peter was helpful and that all your questions were answered. It’s great to know you’re looking forward to making use of the new facilities and that the flexibility of the online version is already proving valuable. We look forward to supporting you as you continue to explore the upgraded software.
Brilliant investment software and support
I have been a subscriber for over 20 years and have come to rely on the software when making my investment decisions.
I have just had my (excellent) 30 minute session with Peter C to talk through a few topics that have arisen since I moved across from the Legacy version. The new version is fantastic (it only took a short time getting used to it) as is the support I have always enjoyed.
21 August 2025
Reply from ShareScope
Thank you for your wonderful feedback and for being a loyal subscriber for over 20 years. We’re delighted to hear that your session with Peter was so valuable and that you’ve found the transition to the new version smooth and rewarding. It’s fantastic to know that both the software and our support continue to play an important role in your investing.
As I am in my late eighty's I was…
As I am in my late eighty's I was somewhat apprehensive changing over to new ShareScope however my one to one session was extremely helpful and although I still have a bit of learning still to do I am confident that I can work my way through this knowing that help is only a phone call away.
10 July 2025
Reply from ShareScope
Thank you for your thoughtful review. We’re very pleased to hear that your one-to-one session was helpful in getting you started with the new ShareScope. It’s completely understandable to feel some apprehension with change, but we’re glad you feel confident to continue learning and want to reassure you that our team is always just a phone call away should you need further support.
Excellent hekp!
Having used Sharepad for many years, I was delighted to get answers to all the questions I had with issues that I hadn't been able to solve myself.
I would thoroughly recommend arranging a one-on-one training session if you need to fill any knowledge gaps.
8 August 2025
Unprompted review
Reply from ShareScope
Thank you so much for your 5-star review! Its great to hear all your questions were answered and that you would recommend the training sessions to others. Please feel free to book another if and when you need one. Thank you for your loyal subscription over the years and all the best with your investing.
I was offered a free half hour…
I was offered a free half hour consultation to help me switch from legacy Sharescope to the new version. This was very helpful, although it will take me some time to get my head around the new product. The caller was most helpful, courteous and professional.
6 August 2025
Reply from ShareScope
Thank you for taking the time to share your positive review of the free consultation you received to help you upgrade to new ShareScope. We completely appreciate it can take time to get used to a new product and we are committed to making the transition as seamless as possible. Please do feel free to book as many free sessions as you need.
Very Helpful Advice
Very helpful advice when upgrading from Legacy Sharescope to New Sharescope. The representative was patient and understanding.
29 July 2025
Reply from ShareScope
Hi Michael, thank you for the 5-star review. We really appreciate it.
Michael was super.
23 July 2025
Reply from ShareScope
Hi Peter, thank you for the 5-star review. We will let Michael know he's doing a great job.
First class informed assistance until…
First class informed assistance until my problem was solved
22 July 2025
Reply from ShareScope
Hi there, thank you for the 5-star review. We are happy to hear your problem was solved. Any other issue, please give us a call back.
I've been a Sharecope user for around…15 years
I've been a Sharecope user for around 15 years so well entrenched in my processes so the thought of migrating to the new version of the software was distinctly scary. Taking the plunge and starting in their the Training zone area I found the contents a great help and written in Englishspeak so non techies can understand the 'how to' quickly. Only at the final hurdle has a 1 to 1 session with their helpdesk been requested, personned by someone who actually knew the system inside out, cured my final hurdles inside an hour. Today I have run my first days work on the new system....phew
18 July 2025
Reply from ShareScope
Hi Adrian, thank you for this fantastic 5-star review and for being a loyal ShareScope user for over 15 years. We pride ourselves in customer service and are always there to help.
We do try our best to keep our 'How-to' videos or guides simple without using technical jargon, so even 'non-techies' can understand.
Our customer service team are great and know the product well, so they will be able to help to the best of their ability if you have any problems.
We are so happy to hear everything went well. If you have any issues, please give us a ring.
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