Shanara Beauty Reviews 

113
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Her husband Kyjar who deals with her enquiries at the time pressured me to give a deposit for the wedding day before the trial as he kept saying the dates were going fast. Regrettably I did because it... See more

Rated 1 out of 5 stars

Would give 0 stars if possible. The makeup is extremely heavy and cakey, and not tailored to your features. On top of that the customer service is beyond poor; there is a severe lack of communication,... See more

Rated 1 out of 5 stars

Shanara turned up late to my sisters booking She was over 2 hours late Kyjar and shanara both didnt pick up calls or respond to texts Eventually giving some bs excuse about how her grandma was i... See more

Rated 1 out of 5 stars

Booked Shanara in August 2018 for bridal make up in April 2019. She is extremely unprofessional. Cancelled on me 3 days (yes 3 days) before my wedding citing reason for cancellation as "cousin sisters... See more

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Company details

  1. Beauty & Well-being

Information provided by various external sources

We provide a bespoke makeup service for clients in London and internationally, we offer anything from Party Makeup to Bridal Makeup.


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1.4

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TrustScore 1.5 out of 5

113 reviews

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1.4

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(113)

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Rated 5 out of 5 stars

1-1 bridal course

I booked Shanara for a bridal 1-1 course and I have no idea why I did not do it before lol! Better late than never. Anyways it was by far the best experience ever! Everything was on point including the service from both Shanara and Kyjar. Shanara's teaching during the course was on point as she broke everything down making it easier to understand and also the make up was flawless face-face as well as in pictures! Will deffo be recommending her to friends and family!

31 October 2017
Unprompted review
Rated 5 out of 5 stars

I booked shanara for my wedding day …

I booked shanara for my wedding day makeup and it was the best decision ever ! I felt so beautiful and received compliments from the guests all day long ! I’m usually very apprehensive about letting anyone touch my face and do my makeup, shanara took great consideration of my feelings, making sure I was happy each step of the way ! Very punctual and professional, Will definitely be booking again in the near future x

28 October 2017
Unprompted review
Rated 5 out of 5 stars

I booked Shanara at after my MUA had …

I booked Shanara at after my MUA had cancelled on me. And the entire experience was stress free and straight forward, I had all the information sent to me I didn’t have to chase them to follow up. The day Shanara came to do my make up was so fun! I felt like I was catching up with a mate while we played with make up... and the make up itself was flawless it lasted all night... I spent my entire wedding day being told how beautiful I am and I felt amazing. She got it spot on I didn’t have to tell her anything she understand stood my skin, and got the vibe for my style. I also want to point out that she didn’t even see my outfit I didn’t even have a pic yet she did my face perfectly to fit my entire look. She’s so talented and such a beautiful minded person... entire experience was fab!!!!! Thank you so much again xxxxxx

27 October 2017
Unprompted review
Rated 5 out of 5 stars

Amazing Work!

To Shanara and Kyjar I just wanted to say HOL TIGHT to Shanara your work is one in a million alhamdulilah! I've been to hella lot of weddings lately and the make up isn't as fleeky as yours. I miss my wedding solely because of the way my makeup and hair turned out. Definitely will book you again for the registry or maybe get re married to my husband just so you can do my face 😂 p.s I love how both of you are so humble...have a good day thought I'd message because monoh oyseh..carry on being you x

Fatima Ali (August 23rd bride)

13 October 2017
Unprompted review
Rated 5 out of 5 stars

Professional and increedibly understanding

I recently left a negative review here regarding a delayed delivery as i was very upset by this. But i've recently been contacted about the situation and not only were they very incredibly sorry and polite about what had happened; providing great service and treatment, but also assured me my delivery will be with me soon and that there was an issue with the delivery company(which is normal with ALL companies btw!!) And will sort this out immediately. I had my makeup done by Shanara and this whole situation reaally angered me but the way they handled the situation which noone really does nowadays was just so incredibly nice and sweet and made me feel so guilty! :( im sure once the whole delivery company fiasco (which they said would be dealt with accordingly) is handled, they will honestly be a really successful company inshaAllah X

7 October 2017
Unprompted review
Rated 5 out of 5 stars

A big big massive thank you to Kyjar & …

A big big massive thank you to Kyjar & Shanara for sorting out an order that went wrong for me. In light of this, I received nothing but professionalism at all times. The kindness of the lengths that Kyjar went to was very much appreciated! Kyjar I am loving the lashes & Shanara I still haven't had a chance to have you doll my face up because you're always booked for your awesomeness! But look forward to it soon & all the very best to your success and in sha Allah it continues to grow further!

2 September 2017
Unprompted review
Rated 5 out of 5 stars

First experience

A huge thank you to Shanara for the amazing makeup she did For my engagement. Everyone LOVED it. It was perfect and stayed on the whole day. I didn't want to take it off. She was so lovely and made me feel comfortable, I'm so glad I chose her as my first ever MUA. I can't wait for the wedding day now!

31 August 2017
Unprompted review
Rated 5 out of 5 stars

Shanara exceeded my expectations

Shanara exceeded my expectations, I loved my makeup and received so many compliments. I'm so glad I chose her for my big day and would recommend her to any future bride! She really is amazing at what she does. My makeup lasted the whole night without needing a touch up. Even my lipstick stayed put despite eating and drinking.

29 August 2017
Unprompted review
Rated 5 out of 5 stars

Wedding make up that stayed flawless all day and night

The whole experience was seamless- the booking process through kyjar was simple. He got in touch the week before the wedding to arrange logistics and kept in touch with my sister on the day of the wedding so as not to disturb me.

Shanara made me feel completely at ease and I trusted her to do what would look best. She asked me my skin type and where in particular I thought it was dry/oily so she could use the appropriate base. She made sure she tailored her technique depending on where my smile lines/dimples were so my make up wouldn't crease. She looked at my face and knew exactly what would look good- I'm so glad I trusted her to create a look unique to my face rather than trying to make her copy a look I found on Instagram.

My face looked air brushed and my make up stayed perfect the whole night, even after hours on the dance floor! I didn't have to touch up once- the pictures from midnight are just as good as the ones from mid afternoon!

Not only is she incredibly talented, she is an incredibly sweet person. She made me feel so at ease and calm, telling me jokes and making me laugh throughout the process.

I can't thank you enough for making me feel like such a queen- I would book her again in a heartbeat!

15 August 2017
Unprompted review
Rated 5 out of 5 stars

Shanara's 1-2-1 class

I did a 1-2-1 session with ShanaraBeauty. The step by step process of make up application she demonstrated was simple and effortless! It was quick and easy to learn and the results were amazing, I was fascinated by how less product was used, yet it gave the model a flawless base. I was super happy with the outcome and I learnt so much through the process, from brush control to the steps of applying eyeshadow to create all different looks, contouring correctly to the shape of ones face and so on.. Honestly if you are thinking to get 1-2-1 class to enhance or brush up on your makeup skills Shanara is your girl!! Super talented!!! Thank you Shanara xxx

13 August 2017
Unprompted review
Rated 5 out of 5 stars

I have never ever loved my make up so …

I have never ever loved my make up so much!! Her hands are honestly blessed LOL.. such an amazing mua and soo soo lovely! Me, my sisters and shanara chatted away as she did our make up. We knew we could trust Shanara from all the good reviews we'd heard about her, so we were more than happy to leave her to it and she did not disappoint! I have honestly never loved my make up so much. Management was also very catering to our needs and communication was great. I will 100% be booking shanara again (hope she's available!).

12 August 2017
Unprompted review
Rated 5 out of 5 stars

Best MUA by far!!

Best MUA by far! Honestly so sweet so professional! Make up was on point till 5am on my wedding day! Everyone kept asking about my make up honestly was so amazing masha Allah!!!!

11 August 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing very professional …

Absolutely amazing very professional and very talented. Everyone complimented mine n my sisters make up for our cousins mehndi. Couldn't fault it even a little bit. Defo recommend to everyone and will be using you agian for all our future events in sha allah xx

8 August 2017
Unprompted review
Rated 5 out of 5 stars

Best makeup artist on the opp block

Thank you so much Shanara, you do not understand how much I loved my makeup. It was beyond amazing. You done it so effortlessly, you're such good company. I would recommend you x100 to every pride I know. The makeup lasted the whole day - it dd not move the slightest. It was so natural but so glamorous at the same time, I don't even know how you did that. Thank you thank you for making my day a million times better ❤️

3 August 2017
Unprompted review
Rated 1 out of 5 stars

We booked Shanara for my sister's …

We booked Shanara for my sister's bridal makeup. We found her very rude and unsociable. When she arrived and left, she "so called asked" if we could take her belongings to the bride room without a please or thank you. We asked if she'd like refreshments, she just replied with a "no". I know she didn't mention anything about being rude in her terms and conditions but it wouldn't hurt to crack a smile and be nice. When we told her what we wanted for our sister (sister's innocently clueless about makeup), she didn't reply back to us or even acknowlegde that she even heard what we said and in the end my sister looked the opposite of what we asked. Her makeup is cakey but photographs really well (unfortunately). Overall wouldn't book her again.

2 August 2017
Shanara Beauty logo

Reply from Shanara Beauty

Khadeeja, my reply to your review is as follows:

When Shanara arrives to all her bookings, I (Kyjar) assist her in taking all her makeup kit into the allocated room/ space as her kit does consist of heavy items. On this occasion you mentioned that there were several females in the house and due to religious reasons I was not allowed in, I was completely fine with that and I, myself politely asked you if you could assist Shanara in taking her belongings up and thanked you myself!

We appreciate that everyone is eager to input their thoughts across, but please understand that your sister is the bride and it is her big day. Within our 2-hour Bridal booking slot, we include a consultation where Shanara asks the bride what type of look she wants to go for, she provides her professional opinion and caters to what look the bride wants to go for. It would be incredibly unfair if Shanara disregarded what your sister (the bride) said, and went ahead with what others around her were saying. On to your last point; as you may not be aware, a traditional bridal look is a bold and heavy look unless the client requests a more subtle look.

In regards to your comment about asking Shanara for refreshments and her not responding, in hindsight I understand that you may have viewed it as rude, but has it occurred to you that she genuinely may not have heard what you said since she did not acknowledge it?

I will conclude my response by saying, when I first read your review I was extremely shocked and confused as Shanara is genuinely a polite person. I decided to call you right away to get to the bottom of what exactly happened on the day; after speaking, you admitted and agreed it was a misunderstanding.

I would also like to point out for reference purposes, when you booked I provided you with prompt replies consistently, you changed your booking 4 times, yet I always delivered to your requests; none of this was mentioned in your review.

On this occasion, you have not had a genuine buying experience with us and I am certain that the vast majority of our clients and customers will vouch for our customer service. We will continually do our upmost best to meet and excel customer expectations and provide outstanding customer service which we pride ourselves on.

Regards,

Kyjar Khan
Management
Shanara Beauty

Rated 5 out of 5 stars

Absolutely loved my makeup by Shanara

Absolutely loved my makeup by Shanara! She did makeup for my sister and I and we just loved the outcome! Amazeballs! Such keen eye for precision, as well as talented magic hands for a flawless look! Seriously impressed - don't think I'll be booking any other makeup artists - in sha allah Shanara is always available! Thank you Shanara! And not forgetting the professional service delivered by Kyjar! Great team :)

13 July 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer Service !!!

Will definitely recommend everyone to grab themselves mink eyelashes from Shanara Beauty! They're stunning!
Will like to thank Kyjar for going out of his way to deliver my lashes just in time for Eid!
Excellent customer service! Will recommend my friends and family to purchase from here!
Thank you once again !

24 June 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service by both Shanara & Kyjar !

Full name: Rukhsana Kamal
Booking date: 9th & 13th April 2017
My experience with Shanara and Kyjar exceeded my expectations massively ! I booked shanara for my mendhi and Bridal makeup; she was prompt, friendly, and knew exactly how to make me comfortable and forget about the wedding nerves ! Shanara listened to me and made sure I was 100% happy with the finished look. I received thousands of compliments on my makeup and I felt like an absolute princess thanks to Shanara! Kyjar also kept in contact with me prior to the wedding to make sure that everything was still on track!
I will definitely be recommending you both and rebooking for when I next require a makeup artist ! Xxx

17 June 2017
Unprompted review

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