Howigs Reviews 

Do stay well away from buying a wig at HOWIGS!! There are a complete scam, NOT BASED in the UK, and will send you a cheap wig from China. In 2021 I had just started my chemotherapy treatment and lost all my hair when I ordered a wig from Howigs on a whim from my hospital bed as I needed it quickly and liked it on their website. What I received was a cheaply made wig from China which did not resemble anything I ordered. I wanted to return it of course only to be told to send it back to China to a random address in Hong Kong. The whole experience was so stressful as I thought it will never arrive and I will not get back my £100 I paid for the wig. I sent it via Royal Mail recorded AT MY OWN COST and was worried sick. If I had not involved PayPal I do not think I would have got my money back after three months of emails back and forth. At an already stressful time I had to deal with all of this, absolutely awful and I want to make sure that no another person falls for Howigs - Stay well clear of these scammers!!!

Ordered a real.hsir wig then my husband as he does looks for reviews but for HoWig wasn't very good. The wig arrived to and it is real hair and perfectly made. I done the test which is to see if the hair snaps when pulled and it did this tells me it is real hair as a synthetic one will stretch. I am a hair salon owner and I have been a hairdresser for ove 35 years. Thank you HoWig.

This Chinese company is a complete scam
I never received their wig, they are dealing with a vulnerable customer who is suffering from hair loss after health issues. If you would like to avoid any stress on the top of hair problems after being ill NEVER BUY FROM these HORRIBLE PEOPLE.
They stole my money, I am still in the process of trying to get my money bag. They are using website co.UK and misleading customers by making them feel that their purchasing from the UK seller. The policy on their website is against UK consumer law. This website should be reported further because they stole money from vulnerable customers like me. Be aware you could be NEXT

i would never get a wig from these people they sent me the wrong one and wouldn't take it back i was disgusted with the service i got from this company and would advice anyone buying to be very careful well i certainly wouldn't buy from them again and if i could have given less than one star i would have , i have never complained to anyone before but this i explained this wig was needed as i am having chemotherapy but no help what so ever i paid £65 and all they gave me back was £15 i was so upset and told them where am i going to get a wig for that amount but they didn't care

This company is a complete scam! Don't go near them. Unfortunately you can't give minus stars so had to reluctantly give one. The company represents its self
howigs.co.uk . The wigs advertised are lovely however, what they advertise and what you receive don't compare. I ordered a lovely short wig and received something resembling a dead rat. The colour, shape and texture was awful. it had a lump at the top where there's a hole with short hairs stuck out like a coconut.I requested a refund and the means to return the wig and have received the runaround ever since. I have received various offers 10-15 % discount and £10-£2O refund and told to sell the wig on if I didn't want it. I have been told it will cost me too much to return to China even though the wig isn't fit for purpose and is substandard. They have also now started replying in Chinese as well as English and refusing to refund or supply a return address. I have asked paypal to get involved and if they won't refund my next stop will be the card company I refuse to let these con artist rip me off. I'm going to donate the money to charity as I was fool enough to fall for these shysters in the first place I should give it to someone more deserving. Please, please don't let them take your money as well

PLEASE I BEG YOU - DO NOT BUY FROM THESE DESPICABLE SCAMMERS. This is the first time I’ve ever been ripped off and Scammed in over 10 years of shopping online. My Terminally I’ll there’s No Treatment Mum who wanted a real hair wig to make Her feel Good is so upset and disappointed. I bought it for Her Birthday. It came today after being ordered on 01/06. Contacted Howig after 3 weeks of waiting. ‘It’s real hair it has to be made up and takes time Today a horrible Blond Synthetic wig turned up value no more than £7.50,In horrible cheap ripped Box and Packaging.It had the Padlock on the search bar so thought it was Legit.We were willing to wait even if it was from China. Don’t forget it’s where Apple Manufactures. This wig was sent by Hermes. I paid by PayPal and have opened a Case. I want My money back.
Mum just like all these other Ladies writing these Reviews just wanted some Pretty Hair to feel and look Good. This Company are among the Very Worst

Horrible company. I ordered a wig that was three times the price of the same quality wigs on Amazon. So i thought it was better quality than those, but not. In real life it was such a cheap plastic looking awful wig that was extremely shiny. I would never wear it as I would be conscious that everybody knew it was plastic. I wrote 11 emails to them asking for a return address but they wouldn't give it to me. They kept offering to sell me a second wig instead. As if they couldn't understand that i wanted my money back upon return. They don't say on their website that they don't take returns but they don't. In the end i became very weary of them and took a partial refund but still lost €50 on this. I wish i never dealt with them. Horrible wigs and it is a lie that they refund you. Very hard to deal with them. I feel it is a scam.

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE THEY FALSE ADVERTISE THEIR PRODUCTS !!!! THEY WILL NOT REFUND YOU WHEN THE PRODUCT DOESNT MATCH WHAT YOU ORDERED ! THE HAIR IS NOT REAL ITS FAKE ! YOU CAN SEE THE STITCHING ! THE STRAND FALL OUT AS SOON AS YOU TOUCH IT !! THEY ARE A TOTAL JOKE & THEIR PRODUCTS ARE ONLY SUITABLE FOR A JOKE SHOP FOR FANCY DRESS ! DISGUSTING TO USE VUNERABLE PEOPLE WHO HAVE LOST THEIR HAIR DUE TO ILLNESS !!!! DISGUSTING COMPANY !!! AVOID AT ALL COSTS !!! WILL BE REPORTING TO ALL CANCER SITES

PLEASE PLEASE PLEASE DO NOT BUY FROM THIS TRADER. THEIR "WIGS" ARE A JOKE. I PAID £80 FOR A WIG THAT IS AN ABSOLUTE RUBBISH, HAIR FALLING OUT, NOTHING AND I REPEAT AGAIN NOTHING LIKE THE STYLE I ORDERED. EVEN THOUGH I CANCELLED WITHIN 3 HOURS AFTER READING REVIEWS THEY WOULD NOT RETURN MY MONEY. PLEASE AVOID AT ALL COSTS.

HOO WIGS TOOK MY MONEY THEY ARE SCAMMERS THEY WIGS ARE NOT REAL COSTUME WIGS. HOO WIGS MADE A FAKE PAY PAL ACCOUNT SO PLEASE BE AWARE .HOO WIGS ALSO GIVE FAKE CONTACT INFORMATION AS WELL

On checkup the website looks to be around 4 years old, and has what appeared to be genuine reviews. They put in some real effort to make it seem like they're based in the UK, so I ordered 3 100% remy human hair, monofilament, lace front wigs. They looked beautiful in the photos on their website. What I got were synthetic wigs of a horrible quality that looked nothing even similar to what I've ordered. The colors were wrong, except one which was black as ordered, but that is the only single thing that matched between my ordered and received goods. I tried to get a refund, but I kept getting the constant run around and deflection from these scammers that are trying to get out of it. They act like I'm unsatisfied with the order, when the fact is that I ordered high quality human hair wigs, and they sent me synthetic garbage that is worth maybe 10 euros each, while their scam cost me around 650 euros. After a dozen exachanged emails, and me getting nowhere, I asked them to stop contacting me and filed a chargeback order with my bank. Once the bank finally notified them of the chargeback, they started harassing me again, trying to intimidate me and force me to accept a refund that would still benefit them. They consistently refuse a full refund. I urge everyone to have a full exchange with them, and try to get them to refund, which they will refuse. I encourage you to file a chargeback claim with your bank, which under the consumer protection law you are fully entitled to. Don't let these people get away with scamming your money from you. You can notice fake reviews here, as well as on their site, but those do not hide so many real review all claiming the exact same modus operandi. Be careful.

It is a terrible company.
They failed to deliver in the time slot stated. I cancelled but they keep still sending me emails stating they are sending the item. I explained several times I don’t want their item anymore.
I purchased from Amazon the same thing for £17 and received in 2 days.
They charged me £104.
And refusing to cancel it

Wish I’d read these reviews before purchase. Nothing at all like picture on web site. Fortunately I don’t need wig for medical reasons, just thought I’d have some fun and try a wig as I can’t get hair cut, highlighted etc. What a disappointment, it’s awful, roots matted and highlights underneath, if I could wear it up side down highlights would show. Haha. I would definitely NOT recommend this company the quality is disgusting. Lesson learnt the hard way.

Very poor, a complete waste of money.

Don't buy wigs off of FACEBOOK at all. The wigs that I purchased are the wrong wigs from Hoowigs...Howigs Fake company..Purchase your wigs from a reputable company that you know is real...

DIABOLICAL. Do not ever buy from this company. They say they will give a refund if you aren’t happy but they will not. They refuse to give a return address to return the wig (which is not the wig you ordered in the first place). They email everyday in broken English replying they will offer a 5% refund, or a 10% refund. Never full. Absolutely disgusting how they target chemotherapy patients and how they treat them. AVOID AVOID AVOID!!

If I could give 0 stars I would have. Never buy anything from this company they are nothing but crooks. They take your money, send wigs eventually after waiting nearly 2 months, no address to return in uk then you have to pay for tracking no. to return product approx £35 to return back to China. Don’t be scammed, don’t waste your money products are rubbish, badly made, nothing like the pictures, different colour and totally unusable the best place for them is the bin

Do not buy a wig from this company. They are despicable scammers and based in China, not the UK. They take advantage of desperate people losing hair from chemo etc. Please read all Trust Pilot negative reviews as they get away with putting false positive ones on.

DO NOT BUY FROM THIS COMPANY.

I mean it.....DO NOT BUY FROM THIS COMPANY.

I ordered a wig that was described as 100 % human hair, but received a fake synthetic wig that looked nothing like the original picture.

It is clearly a case of fraud, they sold me a misleading product that was sold for 175 pounds, but in reality wasn't worth more than 10 pounds.

I will open a PayPal dispute to get my money back.

The company is based in china. They want to make people believe that they are based in the UK because their website ends in co.uk. They know it's next to impossible to start legal action against them because they are so far away.

I hope PayPal ends all business with them.

The hair is fake. It is not Remy human hair! Do not spend your money and time on this website. They let you wait 3 months for delivery! I ordered two Remy human hair whigs and I paid £ 395!! After many emails asking where is my order, I finally receive the items the other day: the hair is fake and the quality is awful. You can’t even wear them. You immediately see you wear a wig. The hairline is so fake and poor quality. Also: they refuse returns and the person answering is mocking you saying: if you return the items using the address on the package, we will not receive it! This business is a scam and sells products which are not as described.