Shades Blinds Reviews 

3,029
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the efficient and professional service, often noting quick installation and clear communication throughout the process. The staff are frequently praised for being knowledgeable, friendly, and helpful, providing advice without any sales pressure. Many people also appreciate the reasonable pricing, finding the products to be a good value. However, some customers also noted concerns regarding product accuracy, with blinds sometimes not fitting correctly or being the wrong type or color. A few other people also felt that some staff members were unprofessional or rude, and experienced issues with miscommunication or delays in service.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Product

Users describe ambiguous interactions with product, with many expressing satisfaction with the quality,... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the prices reasonable, fair, and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with the product quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met with sales rep Joshua to discuss options and prices. He was so knowledgeable and honest. Gave us a lot to think about that we hadn't even considered which I'm so glad he pointed out from the get... See more

Rated 5 out of 5 stars

Sales Rep was on time and tracking service made it easy to see when he would arrive. He was well mannered, professional. I was kept up to date by email that fitting day was on schedule. Young man who... See more

Company replied

Rated 5 out of 5 stars

What a stress free experience we have enjoyed with Shades Blinds? From arranging an appointment to the friendly, professional and efficient measuring by Josh over two large box windows with vertical... See more

Company replied

Rated 5 out of 5 stars

Milo was very professional when he came round to measure up. He rang me 30 mins before the appointment as I had requested. He treat the house with care and made sure to wipe his feet on the doorma... See more

Company replied


Company details

  1. Window Treatment Store

Information provided by various external sources

Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(3,029)

517 reviews in the last 12 months

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Rated 5 out of 5 stars

Gorgeous Shutters from Shades ❤️❤️❤️

I had shutters installed by Mark from Shades Blinds yesterday, and from start to finish it was a pleasure having him in our home. Mark was so good at his job and explained about the dos and donts of looking after the Shutters.
I was honestly blown away with how Beautiful the Shutters were and how much they changed the Room, they are so Beautiful, and more affordable that I thought. Well done Shades for the prices, and a big thank you to Mark, what a guy ❤️❤️❤️

3 June 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

living room Blind

The agent who attended was very professional, helpful and most of all very friendly. He made my choice of blind very easy. Would not hesitate to recommend Shades

2 June 2026
Unprompted review
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Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Got blind off shades blinds and…they look great

Got blind off shades blinds and everyone was so friendly and very polite and fitter was really quick at fitting and the experience from start to finish was amazing

29 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 3 out of 5 stars

We are still waiting on one of the bits…

We are still waiting on one of the bits of the blind it wasn’t complete

21 May 2026
Unprompted review
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Reply from Shades Blinds

It's great to see your 3* review thank you for sharing

Can you email contactus@shades-blinds.co.uk with the issue you have please,with your postcode and door number.

Rated 5 out of 5 stars

Excellent from start to finish.

My whole experience with shades blinds from ordering to fitting was excellent. I was arranging the blinds for my very elderly parents. The salesman and fitter were both considerate, friendly and professional. The tracking app worked perfectly so I was able to keep my parents updated with expected ETA. The fitter arrived as per the tracker and completed the job quickly, efficiently, and cleaned up afterwards. The blinds look amazing. My parents are thrilled. Most importantly it was all done at a better than fair price.

25 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient.
Salesman friendly but didn't stay for hours.
Person hanging the blinds did a great job.
I'm very happy, would recommend.

25 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

The blinds i picked are blackout roller…

The blinds i picked are blackout roller blinds all over the flat . The fitter was very chatty & quick. Worth the money. Thankyou.

26 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

another happy customer with Shades Blinds

we were previous customers with Shades Blinds and had no hesitation in using them again.. no pushy sales techniques and were very happy with price quoted for Conservatory blinds.. John did a great job fitting them and was very friendly and chatty lolol.. big thanks again to Shades for a job well done 👍 👏

27 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Happy Customer

5 star job by Duncan who is a very pleasant worker to have in your home.

27 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

I am over the moon with the bathroom…

I am over the moon with the bathroom blind i bought from booking an appointment to get measured right up to picking what i wanted and getting it fitted. Will be ordering again soon for my dads windows

13 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Pleased Customer

Hi
Had my blinds fitted and I am really pleased with them fitter spent no time installing them and they look great from start to finish Shades kept me informed every step of the way from start to finish and best price around
Thanks AS

26 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great service from Shades Blinds

Great service with excellent communication re timing etc. polite young man, a credit to your company.
Brought samples and took time to explain the various options. A really good service.

26 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Shades rep was very helpful and he took…

Shades rep was very helpful and he took the time to explain about the shutters as it was my first time buying them. Outstanding service and very reasonable price. Highly recommend them.

26 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great service

Five star treatment from start to finish measured and fitted within time scale also blinds look amazing used twice now and great service compared to other companies who let me down big time thanks again one happy customer

26 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

New blinds

Garry came out to measure the whole house for blinds very respectable and chatty ,he gave us lots of samples for the blinds and tapes to choose from the whole experience was pleasant the price was lower than we expected I'm very pleased with how this company communicated with us I would definitely recommend Shades Blinds

25 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Going on holiday tomorrow and blinds…

Going on holiday tomorrow and blinds due fitted today. Just had a call to say they can't be fitted as blind fitter phoned in sick. People can can get sick but I now have to go away and leave my windows with no covering. Shades say they understand my situation but obviously they do not. So now they have my money but I don't have the goods do they not have anything in place when someone goes off sick. Very bad service won't be using them again

25 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

Rated 3 out of 5 stars

One of blinds is not working properly…

One of blinds is not working properly and the cable has snapped after 5 days

24 May 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for your 3 * review.

Can you send your details to the customer service team at contactus@shades-blinds.co.uk and a staff member will be in touch.

Larry.

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