The service I've received from Sewing Machine World is simply, stunningly, excellent and words cannot express just how highly I recommend them. I took in a machine which I genuinely expected to be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Made ever so welcome when I went to view a machine before purchasing, had an issue with it just under a year later, popped along and was rectified so quickly (within the hour) to also be reassured th... See more
Company replied
The quilting foot took several days to arrive. I ordered this one as it said it was specific to my Brother machine and it was much more expensive than others available on line, I subsequently found ot... See more
Company replied
Great to deal with and prompt acknowledgement of my order. Sadly very slow delivery. I thought maybe 2-4 days. Their machines come next day ( yes I had mine from there) but the sewing machine part was... See more
Company replied
Company details
Written by the company
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
Contact info
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, United Kingdom
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
4.7
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
I was asked what I wanted from a sewing machine and my priorities were what informed the choices I was suggested. I had the chance to test drive the machines with no pressure and make my own mind up. I went home and looked at reviews and ordered on line which was easy and the machine was delivered to my home.
28 April 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.