While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Recently some of ServerMiner's Utah servers were compromised due to a fire which is a pretty awful situation for all parties involved. I'm rating ServerMiner at 5 stars even through all of this. The m... See more

Rated 4 out of 5 stars

Although I did not end up using this service they still were cooperative with their support and with the refund.

Rated 5 out of 5 stars

Ever since I moved to serverminer, my servers have been flawless, plugin setup has been easier than ever, mod-packs is a click-away and the support is fast, reliable and friendly. They're also alway... See more

Company replied

Rated 5 out of 5 stars

Felix helped us with an issue we were having on our server. It turned out to be a relatively easy fix but we had to go through a whole lot of trouble shooting to get there. Once we connected on discor... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

ServerMiner is the world's best Minecraft Server Hosting company. With years of experience and passion, we have created an awesome control panel for managing your Minecraft servers called SMpicnic. Pack with loads of features such as World Manager, Player Statistics, Off-site Backup System and much more! We set the standards which others can only imitate.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Time Experience

First time doing a modded server, so I'm glad that its super easy to set up. Can be a little expensive but for what you're offered (ease of access, good customer support, etc.) its worth the extra bit.

3 May 2021
Unprompted review
Rated 5 out of 5 stars

Mining with a trusted Server

I have been using ServerMiner on and off for a few years now. Mainly cause the friends I come in with end up no longer playing. HOWEVER that has nothing to do with the server service itself. ServerMiner does an excellent job giving you the right tools to set up a server, and easily mind you. If you do end up with an issue the support team have always been their in a timely manner (within a 24 hour mark) to help with the majority of problems you will come across. I recommend ServerMiner to anyone looking to host their own server regardless if it's short term or long term.

26 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

The server was nearly, completely, lag-less. None of my friends had any complaints about lag. The staff was also very responsive and helpful. They usually responded to any questions, problems, or errors, within the day. They even went out of their way to help with my mod pack creation, as I kept missing things, which caused the server to crash. I highly recommend them, even though they may not have THE best prices out there, they definitely have ONE of the best, and great service!

16 April 2021
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

No lag at all (except when it would auto save but thats just a few seconds) and very friendly customer support. Modpacks work with little to no effort and having friends join is so simple.10/10 if your looking for a server host, this is you place

12 April 2021
Unprompted review
Rated 5 out of 5 stars

the problems solved in like few mins…

the problems solved in like few mins only switching server was insanely fast mods were added in few sec everything was amazing i really like it so much the person was so nice and whenever i ask more he do it in sec even i make him crazy with request and question

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

Recently some of ServerMiner's Utah servers were compromised due to a fire which is a pretty awful situation for all parties involved. I'm rating ServerMiner at 5 stars even through all of this. The moment things went down, they reached out to me to give me updates on the situation, and even gave me a free temporary server elsewhere while things are being patched up. Honestly it's some of the best customer service I've experienced. I'll definitely continue to use their services in the future.

5 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer support

Helped me out with a problem, are very helpful and nice and the problem was fixed in no time. overall a stellar experience.

would highly recommend!

26 March 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Thanks for the review Jake! Glad that we were able to help and you're enjoying using your server.
- James D

Rated 5 out of 5 stars

Excellent

Very great host with cooperative and professional staff always ready to provide help.
The prices are excellent.

18 March 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Thanks for the review! So glad to hear that you're enjoying your time at ServerMiner!
- James D

Rated 2 out of 5 stars

Great host, SO overpriced :(

Great host, great support. Just so overpriced these days compared to other hosts. I recommend pebblehost, revivenode, soulnode, witherhost.. etc they’re all so much better value

15 March 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Hi there, thanks for the positive feedback.

Totally understand your point of view although we feel our prices reflect the quality of service we provide. We don't have different levels of service (such as budget/premium). We provide premium as standard with a no-compromise approach. Just a few examples are:

- Utilising the very best hardware (High clocked CPUs, NVMe drives)
- No CPU limit with advanced internal load balancing system to ensure enough resources for everyone.
- Purpose built control panel specifically for Minecraft Servers with hundreds of features which is constantly evolving.
- Our Installer allows any modpack to be installed with a click of a button.

Without making this response too lengthy (and sales pitchy!) feel free to reach out as happy to go into more detail about the benefits at ServerMiner: james@serverminer.com

Many thanks,
James D

Rated 5 out of 5 stars

My main minecraft server hub.

Serverminer has made all of what I need to run my own server easy and accessible. They provide clear tutorials for most issues on the site itself and the help staff has been very good to me the handful of times I had any problems.
The ease of use is great and the wide array of options at your disposal makes managing your server easy!

7 March 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Hi Chandler, thanks for all the positive feedback. Glad to hear that you find our tutorials useful. We're been working on adding even more over the next few weeks.
- James D

Rated 5 out of 5 stars

Amazing servers, fantastic support system

When my friends and I wanted to get a Modded Minecraft Server, our friends and I were faced with many issues trying to get it up and running by ourselves without constantly hitting Minecraft's basic server limits, and would end up forcefully closing the server on us.

That's when my brother recommended Serverminer for our use, as one of his friends uses ServerMiner for a Valhesia server himself! We bought the service, and we were quick to get it set up with our custom modpack. Aside from some initial issues on getting the server to work initially, the support desk was quick to pick up one of our support tickets, and was even quicker to helping us get the issues resolved (I was just missing a mod and didn't even realize it, go figure!).

We've had this service for about 3 days now, and we've had minimal issues. Any issues that HAVE come up, we were able to get solved really quickly, and without any extra problems.

On both occasions, the support desk member Chris D. was super helpful, and was always able to provide us with a solution of some sort. I'd definitely recommend this service to many of my other friends, and I hope to see this wonderful service prosper! Keep up the great work, ServerMiner!

2 March 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Hi Ryan, thanks for the awesome review! I'll pass your message onto Chris. So glad to hear that you're enjoying your time at ServerMiner.
- James D

Rated 5 out of 5 stars

Responsive and Helpful!

Support is quick to respond to tickets, and resolves them in a timely manner. The site made it easy for me to set up my own servers, and when ever there was an issue I ran into, support quickly solved the problem.
I have been a customer for over a year and greatly appreciate the services provided.

26 February 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Hi Savonna, thanks for the review and great feedback! Glad to hear you've been enjoying using ServerMiner.
- James D

Rated 5 out of 5 stars

Thank you Josh!! 10/10

The service response time is always fast and super helpful. Josh is the man; he took an hour out of his day to help solve the server issues I've been having. Thanks for all the help!

23 February 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Thanks for the awesome feedback! I've passed your message over to Josh :-)
- James D

Rated 5 out of 5 stars

The support is amazing and very…

The support is amazing and very helpful. The server product is equally amazing. I’ve been with them more then a year and am very happy!

21 February 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Thanks for the great feedback! Glad that we were able to help and you're enjoying using your server.
- James D

Rated 5 out of 5 stars

Extremely User Friendly and Works Amazingly!

Not only can you make servers really easily, but you can make them with mods installed as well! The staff who helped me get some minor problems fixed did it really quickly and with no problems at all! Easily 5 stars.

20 February 2021
Unprompted review
ServerMiner logo

Reply from ServerMiner

Hi Jokeya, thanks for the review. Glad that we were able to help and that you're enjoying using your modded server.
- James D

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look