Nice little surveys. Don’t take much time and you make a few bucks. They usually pay anywhere between 24 hours and 3 days depending on the day of the week. If you want bigger surveys, you apparently h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I requested advice on how to activate my Sermo-MC: received an answer after less than a day and the answer solved my problem. Just simple and how things should be handled. And this surprised me - when... See more
Company replied
Surveys are normally interesting and quite well done, the questions usually make sense and allow me to express my opinion. Not too repetitive or over long either. Tech support has always been quite... See more
Company replied
Customer agent was able to address an issue with a health care provider survey. Occasional glitches occur in the app but the staff can assist if these issues occur
Company replied
Company details
- Association or Organization
- Career Guidance Service
- Cashback Provider
- Learning Center
- Software Company
- Web Collaboration Platform
About Sermo
Written by the company
The #1 Medical Community for Healthcare Professionals
Sermo is a trusted, exclusive digital community for verified doctors, APPs, and other HCPs. With over 1.5 million members worldwide, Sermo provides a secure space to:- Discuss Complex Patient Cases: Collaborate and seek insights from peers in your specialty and beyond.
- Access a Wealth of Knowledge: Stay updated on the latest trends, drug reviews, and treatment protocols curated by fellow doctors.
- Earn Extra Income Easily: Complete paid medical surveys tailored to your expertise and make a real impact while getting rewarded on-the-go.
- Attend Virtual Events: Engage in exclusive webinars and CME to advance your practice.
With 94% of members recommending their colleagues to join, Sermo is the place where healthcare professionals thrive, connect, and grow together.
Sign up for free and start exploring at sermo.com. 💼💡
Contact info
8 Crosby St FL 2, 10013, New York, United States
- support@sermo.com
- sermo.com
4.5
Excellent
960 reviews
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sermo
We're thrilled you had an incredible experience with Sermo. We hear you on wanting more dentistry themes—your feedback is super valuable, and we'll work on bringing more of what you need. Stay tuned!
Very quick response time and…
Very quick response time and interactions were very clear and positive.
14 August 2025
Reply from Sermo
We're so glad our quick response and clear communication stood out to you. Providing prompt and transparent support is always our priority, and feedback like yours inspires us to keep delivering the best experience for our community.
I wish I could give Sermo more stars!!
I wish I could give Sermo more stars!!
18 August 2025
Unprompted review
Reply from Sermo
Your enthusiasm just made our day—if we could give you more stars, we totally would! We're thrilled you're loving Sermo!
Reply from Sermo
We’re glad our pay rates and withdrawal process meet your expectations. Providing inconvenience free withdrawals is our priority, and we remain committed to supporting your needs.
Clear and quick answers
8 August 2025
Reply from Sermo
We're thrilled to hear you're enjoying the clear and quick answers on Sermo. Here's to keeping things simple and speedy for you!
Thank you for addressing my issue!
8 September 2024
Unprompted review
Reply from Sermo
Glad we could resolve your issue quickly. We're always here to help!
Reply from Sermo
We’re glad your request was handled quickly and met your expectations. Your satisfaction is our priority, and we’re here to provide efficient support whenever needed.
Thank you for addressing my issue!
6 August 2025
Reply from Sermo
We’re glad we could resolve your issue! Providing reliable support is our priority—count on us whenever you need assistance.
Kudos
Great work in disseminating the work of medical researchers and rewarding doctors for their participation.
6 August 2025
Reply from Sermo
We’re so glad to hear you appreciate our efforts! Empowering medical researchers and celebrating the dedication of doctors is at the heart of what we do, and it’s amazing to see that resonate with you.
Very responsive!
6 August 2025
Reply from Sermo
We’re thrilled to hear you found us responsive—it’s always our goal to provide quick and helpful support. Let us know if there’s anything else we can assist you with!
All surveys I am sent I am ineligble…
All surveys I am sent I am ineligble for. It is annoying and I have never successfully been able to complete a survey.
1 August 2025
Reply from Sermo
Thank you for your feedback! We understand how frustrating it can be to be screened out of studies. Screener questions are essential for ensuring studies reach the right audience, based on specific criteria set by our clients. Being screened out isn’t a reflection of your expertise—it just means the study has unique requirements. Keeping your profile updated can help match you with studies that better fit your specialty. If you have concerns, we’re here to help!
Reply from Sermo
It’s fantastic to hear you found Sermo both interesting and wonderful! We’re all about creating a platform that sparks curiosity and delivers value, and it’s amazing to know it’s hitting the mark for you!
I appreciate their quick response
I appreciate their quick response, ability to reply early, infact their customer service is 99% good, I love sermo keep it up!
31 July 2025
Reply from Sermo
Quick responses and top-notch service are what we aim for, and we're so glad to hear we're hitting the mark! Your love for Sermo inspires us to keep raising the bar—you're the best!
Excellent customer service!
Excellent customer service!! They solved my issue quickly and efficiently. The representative was knowledgeable and very helpful.
29 July 2025
Reply from Sermo
We’re so glad to hear that your experience with our Member Solution team was smooth and helpful! Our goal is to provide quick, effective solutions, backed by a knowledgeable team ready to assist you. Rest assured, we’re committed to offering outstanding support whenever you need us.
Responsive and relevant
28 July 2025
Reply from Sermo
We’re thrilled our responsiveness and relevance stood out! We’re committed to providing timely support and valuable solutions that make a difference.
The documents I sent them get me into…
The documents I sent them get me into the White House or the Kremlin or chine
7 July 2025
Unprompted review
Reply from Sermo
Unfortunately, the submitted documentation did not pass verification. At Sermo, we are deeply committed to upholding the integrity of our platform and community. To ensure a safe and authentic environment for all members, we have robust systems in place to detect and address any instances of misuse.
While we understand this may be frustrating, our measures are designed to protect the interests of the entire community. If you believe there has been an error or would like to discuss this further, we encourage you to contact us directly at support@sermo.com. We’re happy to provide additional clarity.
They sent me a survey via email for…
They sent me a survey via email for $20, but I did complete the survey and they did not send me the $20 until I registered on your site. I do not want to join your site.
12 February 2025
Unprompted review
Reply from Sermo
The survey you received was part of a program specifically for new members, where the incentive is provided upon completing the study and joining our community. This information is outlined in the survey invitation and introduction. Once you join, the $20 incentive will be added to your Sermo account, and you’ll be able to withdraw it using your preferred payment method. If you have any further questions or need assistance, feel free to reach out to us directly at support@sermo.com—we’re here to help!
Reply from Sermo
We’re thrilled to hear Sermo meets your expectations! Delivering excellence is our mission, and your support inspires us to keep innovating for our community.
Website is streamlined and customer…
Website is streamlined and customer service very helpful with survey issues
24 July 2025
Reply from Sermo
It’s great to know the website’s design makes things simple for you and that our team has been proactive with any survey questions. Making your experience smooth and offering reliable support is at the heart of what we do. Whenever you need a hand, you can count on us to keep things running smoothly!
Excellent program with excellent tech…
Excellent program with excellent tech support making it possible and effective
22 July 2025
Reply from Sermo
An excellent program deserves excellent support! We're thrilled to hear that both worked together to make your experience effective and enjoyable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.