I bought Kayali vanilla candy rock sugar, which smells delicious. The store was very well kept and the staff was very helpful
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The shipping was super late and then they reported they tried to deliver on a day I was home all day and received other orders. Now the package is who knows where and the tracking does not update or t... See more
Company replied
Emporia butik. Never seen workers this unkind my whole life. Even my family came from Dubai they were choked how much unprofessional the workers are. They don’t want to work Sephora should save its na... See more
Fast shipping and excellent packaging of the products. I'd buy more often if shipping was for free at a lower rate, though!
Company replied
Company details
Written by the company
Makeup, hudvård och parfymer - Upptäck en hel värld av skönhet hos Sephora. Hitta din närmaste butik i Stockholm, Göteborg eller Malmö.
Contact info
Sweden
- sephora.se
2.6
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great
Love the service I got at Sephora! The lady was nice, friendly, and super helpful. I got help with foundation colour matching and also some skincare products to solve my skincare problems
4 January 2022
I got my packet today
I got my packet today. Very happy with products. Best quality products.
4 January 2022
Fast and got a lot of good mini samples…
Fast and got a lot of good mini samples from milk makeup i realy liked:)
4 January 2022
I just love Sephora
I just love Sephora! Get to online shop every month because we dont have a store here in north of Sweden. Wish they open an outlet here too♥️
4 January 2022
Sämsta retur alternativ
4 January 2022
Reply from Sephora Sverige
Hejsan!
Tack för att du tog dig tiden att skriva ett omdöme.
Vi hör vad du säger och vi hoppas kunna jobbar fram fler returalternativ i framtiden.
/ Sephora.se
I like sephora
2 December 2021
Reply from Sephora Sverige
Hi Daniela,
thanks for your feedback.
We are sorry to hear that you've experienced this, since it's very far from the service we strive for. We will be looking into your feedback and try to be better.
Kind regards,
Sephora.se
My products were delivered somewhere…
My products were delivered somewhere that took an hour to walk to when there are places way closer so not really sure why it was dropped off so far away.
1 December 2021
Good service halping stuff
1 December 2021
My experience in Sephora is excellent
My experience in Sephora is excellent. I always find what I am looking for.
The consultants are available to give advice when necessary.
29 November 2021
No service even staff standing just…
No service even staff standing just next to u and no one is saying even hi.
26 November 2021
Reply from Sephora Sverige
Hi,
thanks for your feedback.
We are really sorry to hear that you did not get the service that you wished for, or the service that we want to give our customers.
I'll forward the feedback to the physical shops.
Kind regards,
Sephora.se
10/10 recommend
24 November 2021
Fast delivery.
24 November 2021
very high fee fpr delivery!
23 November 2021
Reply from Sephora Sverige
Hi,
thanks for your feedback!
This week we actually offer free delivery on all orders to pick up point.
And all the other weeks the delivery is free on orders with a value over 550 SEK.
Kind regards,
Sephora.se
Very good experience
22 November 2021
Sephora is amazing with male perfumes
Sephora is amazing with male perfumes, good prices :)
22 November 2021
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