Seniors Choice Reviews 

20,826
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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4.9

All reviews

(20,826)

9,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zach explained thoroughly and answered…

Zach explained thoroughly and answered any questions I did have. Did not rush me. As well, very pleasant.

17 September 2026
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Reply from Seniors Choice

Hi Georgina, thank you for sharing your experience! We're thrilled to hear that you had a positive experience with us. We’re so glad to hear that everything went well.

Rated 5 out of 5 stars

Madison was very helpful and courteous.

Madison was very helpful and courteous.

17 September 2026
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Reply from Seniors Choice

Hi Mario, thank you for your review! We're so happy to hear that you had a great experience with us. Your kind words are very much appreciated.

Rated 5 out of 5 stars

Great communication and quick quote.

Great communication and quick quote.

17 September 2026
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Reply from Seniors Choice

Hi Karen, thanks so much for taking the time to leave us a review! We're delighted to hear that you had a positive experience. It's great to hear that you're happy with the service.

Rated 5 out of 5 stars

Sweta was wonderful

Sweta was wonderful. Enjoyed speaking with her while doing the questionnaire

17 September 2026
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Reply from Seniors Choice

Hi Adrienne, thank you for your wonderful feedback! We're so pleased to hear that you had such a positive experience with us. We’re grateful you took the time to share this with us.

Rated 5 out of 5 stars
Seniors Choice logo

Reply from Seniors Choice

Hi Barb, thanks for your kind review! We're thrilled to hear that you had a great experience with us. We’re so pleased to know that you were happy with the service provided.

Rated 5 out of 5 stars

ADE was very professional yet very…

ADE was very professional yet very thorough
He was muchly appreciated

17 September 2026
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Reply from Seniors Choice

Hi Debbie, thank you for your feedback! We're delighted to hear that you had such a positive experience. It’s always lovely to hear from customers who have had a great experience with us.

Rated 4 out of 5 stars

Agent was very good

Agent was very good, very professional, knew what she was doing.

15 September 2026
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Reply from Seniors Choice

Hi Ferose, thank you for your review! We're really pleased to hear that you had a positive experience with us. We’re glad to know that everything went smoothly for you.

Rated 5 out of 5 stars

Fast and painless application

Fast and painless application

17 September 2026
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Reply from Seniors Choice

Hi Shivanjani, thanks so much for your kind words! We're happy to hear that you had a great experience with us. We really appreciate you sharing your feedback.

Rated 5 out of 5 stars

It was a pleasant experience and they…

It was a pleasant experience and they make sure you understand and explain everything and repeat things to you if you need to clarify things about the policy.

17 September 2026
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Reply from Seniors Choice

Hi Liza, thank you for taking the time to share your experience! We're so pleased to hear that you had a positive experience with us. It's great to know that you were happy with the service.

Rated 5 out of 5 stars

The man I spoke to was very…

The man I spoke to was very knowledgeable plus very helpful.

4 September 2026
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Reply from Seniors Choice

Hi Belle, thanks for your review! We're delighted to hear that you had such a great experience with us. We’re always pleased to receive such lovely feedback.

Rated 4 out of 5 stars

safe and fairly inexpensive


safe and fairly inexpensive

17 September 2026
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Reply from Seniors Choice

Hi Arlee, thank you for your lovely review! We're so happy to hear that you had a positive experience with us. We're delighted to know that you were pleased with the service you received.

Rated 5 out of 5 stars

very professional…

when i contacted the site my call back was quick.
my rep desmond was very well spoken and quite professional and was quite happy with how everything went thanks again!!

16 September 2026
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Reply from Seniors Choice

Hi Darrin! Thanks so much for your kind review. We're really glad to hear you had a great experience with us.

Rated 5 out of 5 stars

Successful acquisition of a life insurance

I had a wonderful experience with the customer service representative who guided me through the process of getting my order . I am very grateful good kid well done.

17 September 2026
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Reply from Seniors Choice

Hi Stephen! It's wonderful to hear that you had such a positive experience. Thanks for taking the time to let us know.

Rated 5 out of 5 stars

Christina was a delight to experience…

Christina was a delight to experience as she was thorough, courteous and a great person to represent your company. Very professional! I would hire her anytime!

17 September 2026
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Reply from Seniors Choice

Hi Mary Lynn, thanks for your 5-star review! We're really happy to know you had a great experience with us.

Rated 5 out of 5 stars

Amazing Service.

The agent was kind, considerate, well spoken and amazing

17 September 2026
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Reply from Seniors Choice

Hi Frank, thanks so much for your kind words! We're delighted to know you had a positive experience with us.

Rated 5 out of 5 stars

Excellent

My experience was good

17 September 2026
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Reply from Seniors Choice

Hi Elizabeth! We really appreciate your feedback. It's great to hear that you're happy with the service you received.

Rated 5 out of 5 stars

They explain everything clearly and ask…

They explain everything clearly and ask if you have any questions at the end, they take the time for you. I was very impressed.

17 September 2026
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Reply from Seniors Choice

Hi Barbara, thank you for your review! We're glad to hear that everything went well and that you had a positive experience with us.

Rated 5 out of 5 stars

Speaking on the phone with Jaspreet Kaur

Speaking on the phone with
Jaspreet Kaur, was delightful! She explained things very clearly so I had very little to no questions.
I really like the fact that it can be this affordable starting out. I'm on disability so its tough to make ends meet but this is important now that I'm over 50.
The plans are simple to understand and follow. And with Seniors Choice having
"millions" of clients, just in Canada alone.....that speaks for itself.
Thanks again Jaspreet!

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi David! Thanks for taking the time to leave us such lovely feedback. We're so pleased to know you had a great experience.

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