Senior Life Insurance Company Reviews 

STAY AWAY. Do not purchase anything from this company. They do not respect their clients or honor their obligations.

I purchased 5 policies and have paid ~20k in premiums to Senior Life Insurance from November 2021 to date. My father passed away in February 2026. For the last 5 months, I have been met with nothing but roadblocks, goal post changes and a litany of requests for more documents. Representatives take 2-3 weeks to reply to me- a month at one point. The 'supervisor' has hung up on me the 3 times I was able to speak to her.

After years of paying premiums on five separate policies, the first time I needed the peace of mind I was promised, I was met with rigid bureaucracy, indifference, and an inflexible application of policy that ignored my grief.

I paid ~5k in premiums for my father's 8k burial insurance. The abysmal level of empathy and customer service provided when a policy is only going to "lose" them 3k, with a client that has 4 policies still in place, speaks volumes about their business practices and values.

Called several times to discuss the policy and customer service was rude and didn't help in answering my questions. I was even hung up on.

I only have two minor medical issues at 68 yo. COPD and Type 2 diabetes,controlled by medication with an AIC of 5.4 consistently and they would only offer me a maximum of $50K coverage for $600/month!!! in 6.9 years I would have paid them the full $50K. I fully expect to live past 75 years so I certainly wasn't going to pay the full policy amount well before my death. Who can afford $600/month!! Crazy prices and criteria for selection. Stay away from this company

This life insurance maybe good if you know you will not pass a medical without some issues, but if you are healthy then no go with a insurance company that you can cash in when needed. With the cost of everything on the rise and my unfortunate very healthy body I can not afford the $40.00 dollar increase every month, if I opt out of the automatic benefit amount increase then I save $2.00 per month, only way to lower it is to lower my policy amount.If you will only retire with CCP and old age and no other retirement funds coming in and your a renter then there is no way you can pay to keep your policy going. Think about the economy now and how it may look by the time your ready to retire, all the money you put into this company is theres free and clear when you can no longer afford to pay it. Buy into a company that you can cash out if and when you need it

Great company, great people to work with.

Experienced agent educated and made it very seemless Would recommend them

Very predatory and undermining caller tried to take advantage of my grandparent

My wife keeps getting phone calls from senior life insurance and they keep harassing and intimidating her and even I said my lawyer is going to send a cease and decease letter they keep calling if I could give a zero star I would I wish they would call me

This is an affordable, stable approach for Whole Life coverage for your final expenses whether you're healthy, or you're a smoker or have health issues that would result in your application being denied or would be very expensive with other insurance companies. This company specifically sells final expense protection. Your whole life insurance is with you for life, and very importantly there are no rate increases or policy term endings at certain ages in the fine print as with most other "no medical exam required" policies offered by major competitors. As with most other companies you do need to have the policy in force for 2 years to collect the total face value. Claims are paid as promised when the death certificate is presented. If you haven't planned your final expenses in advance (like my parents) this company will literally be there to help you as you're arranging the funeral so you don't get ripped off in your most emotionally vulnerable moments. I don't know of any other company that does that and also pays out so quickly, and that's why I've recommended it to others.

I write a review almost a year ago that wasn’t positive. I’m a mother of one child who passed last year due to cancer, she was 36. I was very hurt because every thing comes so fast, you can’t think or breathe. Burial, cremation, which funeral home, who to call, etc.
When we decided to go with Senior Life, Kyle David, regional sales director who sold us our policies came over two days after my daughter passed and helped the all her preparations. He told us that in the beginning and true to his word, he was at my dining table helping me. I was having difficulties with the policy because she passed before the two years of her policy. She did not have cancer when we bought the policies. Well, without a lot of misinformation and me being distraught, grieving and angry, I wrote my review, which is how I felt I was being treated. This put me in contact with Mr Mitch Conner. The gentleman who’s been with the company 34 years is amazing, compassionate and understanding. It did take us awhile to figure it all out. He worked tirelessly with his wonderful staff, there are thousands of clients and they treated me like I was their only one.
I apologize for my emotions and hurt doing my talking. I also apologize to the two employees I offended, I did, I am truly sorry for that. So, the bottom line is to take a breath before saying hurtful words that the whole world can read. I still have my policy with Senior Life for 2.5 years and I’m keeping it. This is a good company. I received 5 Star treatment! Thank you again Mr Mitch Conner, thank you

Became aware my father had a policy about two weeks ago. He passed Sept 2022. Sent all documents, and they claim the policy is I. Accounting. They need to pay the policy

They dont have many insurance options to sell. If you want to make good sales you have to really understand your options and how to sell them.

This is an MLM scam insurance company. They claim they have an A rating with the better business bureau but when you head over to BBB you will see 1k plus negative reviews and they are not even rated and if they were rated it would be a C-. Comments like never paid my family member's claim. The 2nd red flag is they will charge you fees just to join their IMO( what a joke) They are scam artists in every way from scamming the consumer to scamming their agents. Please stay away from this company with the fake leads that are way over priced and the scam policies that do not pay out when they are supposed to pay the policy holders. After working for this company for 1 one month I saw how they treat customers and the agents. They only care about the almighty dollar. I wasted over 600 buck from joining and buying junk leads. MLM is the category of this company.