Seniors Choice Reviews 

20,842
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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4.9

All reviews

(20,842)

9,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good clear information

Good clear information, very helpful.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Faith! We really appreciate you taking the time to share your feedback. It's great to know you were happy with our service.

Rated 5 out of 5 stars

They were very helpful for what I…

They were very helpful for what I wanted to know thanks

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Harold, thank you for your lovely feedback! We're so glad to hear everything went smoothly for you.

Rated 5 out of 5 stars

Harvey gill was very thorough and…

Harvey gill was very thorough and professional

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Filomena! It's wonderful to hear that you had such a positive experience. Thanks for taking the time to let us know.

Rated 5 out of 5 stars

My advisor was Ruben

My advisor was Ruben. He was very professional very polite. He giving me all the answers to my questions. I was very happy with his service. Thank you, Ruben.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi there! Thank you for sharing your experience. We're pleased to hear that we could provide a service you were happy with.

Rated 5 out of 5 stars

Good

Good and patient staffs.

21 September 2026
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Reply from Seniors Choice

Hi Angela, thanks so much for your kind words! We're delighted to know you had a positive experience with us.

Rated 5 out of 5 stars

customer service

16 September 2026
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Reply from Seniors Choice

Hi Elvira! We really appreciate your feedback. It's great to hear that you're happy with the service you received.

Rated 5 out of 5 stars

The representative was wonderful

The representative was wonderful. Well spoken and explained everything throughly

21 September 2026
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Reply from Seniors Choice

Hi Maria! Thanks for taking the time to leave us such lovely feedback. We're so pleased to know you had a great experience.

Rated 5 out of 5 stars

Very polite and respectful

Very polite and respectful

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Georgina, we really appreciate your kind review! We're happy to hear that you were pleased with the service we provided.

Rated 5 out of 5 stars

I spoke to Michael and he was a…

I spoke to Michael and he was a pleasure to deal with and he explained everything clearly. There was no pressure sales.

21 September 2026
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Reply from Seniors Choice

Hi Margaret! Thanks so much for sharing your experience. We're delighted to hear that everything went well for you.

Rated 5 out of 5 stars

Andrew is a good listener

Andrew is a good listener. He adjusted a couple of things as he presented seniors Choice. Andrew is patient respectful and humorous. I am famous for being humorous myself and he responded appropriately without crossing a boundary. Andrew knows the material. I sensed he is proud to sell Seniors Choice. I enjoyed having him as the guide to explain everything in detail. He covered the sensitive questions with Gracecand was open to being encouraged to bring the topic of MAID to the staff meetings to figure out how to handle the subject. I will recommend him and Seniour Choice to friends. Elaine

21 September 2026
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Reply from Seniors Choice

Hi there! Thank you for your kind words. We're so pleased to know that you were happy with the service you received.

Rated 5 out of 5 stars

Polite

Polite, to the bpoint

21 September 2026
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Reply from Seniors Choice

Hi Michael! Thanks for the wonderful feedback. We're pleased to hear that you had such a positive experience.

Rated 4 out of 5 stars

Pleasant staff

Pleasant staff, Informative

21 September 2026
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Reply from Seniors Choice

Hi Yvonne, thank you for your wonderful feedback! We're really happy to hear that you had a positive experience with us.

Rated 5 out of 5 stars

The employee that served us was…

The employee that served us was fantastic. Good sense of humor maintaining professionalism during the interaction and displaying an in depth product knowledge.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Jeff! Thanks for sharing your review. We're so glad to hear that you were happy with the service we provided.

Rated 5 out of 5 stars

Family

I had a good experience and would Recommend your life insurance to anybody thank you for your support and help

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Gean! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.

Rated 5 out of 5 stars

explained things thoroughly

explained things thoroughly

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Ismail, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.

Rated 5 out of 5 stars

Hidden cost

Jonathan was a great advisor he was very thorough and answered all my questions.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Tina, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.

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