Seniors Choice Reviews 

20,835
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(20,835)

9,427 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sweta the agent was very helpful and…

Sweta the agent was very helpful and answered all my questions to my satisfaction and it took no time to set up my policy. Excellent service.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Shirley! Thank you for your kind words. We're so pleased to know that you were happy with the service you received.

Rated 5 out of 5 stars

John

John, explained the policy very well.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Kim, thank you for taking the time to leave a review. We're really glad to hear that you had a great experience with us.

Rated 5 out of 5 stars

Service by Mr. Yes

I am satisfied

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Bajinderpal! Thanks for the wonderful feedback. We're pleased to hear that you had such a positive experience.

Rated 5 out of 5 stars

Peace of mind

Alan was very helpful throughout the process. He was very informative. It is nice to have peace of mind that I am helping my children in their time of sorrow.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Shirley, we appreciate you sharing your feedback with us! It's great to hear that you were happy with our service.

Rated 5 out of 5 stars

Ravi was amazing

Ravi was very helpful, answered all questions, was so personable and had a great sense of humour and kindness

14 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi there, thanks so much for your feedback. We're glad to hear that you had a positive experience and were happy with the service.

Rated 5 out of 5 stars

Efficiency at its best

the professionalism and care of the service attendant I spoke with on the phone and the efficient and timely response in putting the package together.

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Segrid! We're always pleased to hear when customers have had a great experience. Thanks for taking the time to leave us a review.

Rated 1 out of 5 stars

The representative was awesome but all…

The representative was awesome but all in all, you have a terrible policy, that's why l have cancelled

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Susan, we appreciate you sharing your thoughts. We're sorry to hear that our policy wasn't what you hoped for. If you'd like to discuss your experience or have any questions, please don't hesitate to call us at 1-844-991-3943. Thank you.

Rated 5 out of 5 stars

the representative Tom was very …

the representative Tom was very knowledgable and informative of setting up my Seniors Choice policy.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Helen, thank you for your wonderful feedback! We're really happy to hear that you had a positive experience with us.

Rated 4 out of 5 stars

It was very easy

It was very easy, and the company does not have to do anything different. The only thing I don’t agree with is the waiting period of 2 years.

5 August 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Petronella, thank you for sharing your experience. We're pleased to hear you found the process easy. We appreciate you choosing Seniors Choice!

Rated 5 out of 5 stars

Peace of mind

information was given in a great manner, very helpful with questions I
had. pleasant gentleman and well spoken.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Deanne! Thanks for sharing your review. We're so glad to hear that you were happy with the service we provided.

Rated 5 out of 5 stars

The service was quick and efficient

The service was quick and efficient. Everything got explained thoroughly, no issues. This is something I needed.thank you.

14 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Susan, we really appreciate you leaving us a review. It's lovely to hear that you had such a positive experience.

Rated 5 out of 5 stars

Great experience

Great experience. The agent I dealt with was helpful, knowledgeable and very professional.I has a life policy issued before I could hang up the phone.
Excellent customer service, affordable and great coverage.

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Lorie! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.

Rated 5 out of 5 stars

Timi was great at explaining my new…

Timi was great at explaining my new policy

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Rose, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.

Rated 5 out of 5 stars

The agent was helpful and answered my…

The agent was helpful and answered my questions and was clear about the life insurance company and policy. Happy with the services

14 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Zayra! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.

Rated 5 out of 5 stars

Teamwork, Care and attention to detsils

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly the disclosures portrayed genuineness.

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Heron, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.

Rated 5 out of 5 stars

It was explained in a way that I…

It was explained in a way that I understood. The representative was very polite and patient with me, I was not sure what I wanted. He was very helpful and understanding. Thank you Mr. Hasib very much for your help and support.

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Sandra! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.

Rated 5 out of 5 stars

Liked that the person gave his name…

Liked that the person gave his name more than once and this made me feel this was a good company to deal with

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Dianne, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.

Rated 5 out of 5 stars

Was fast and easy

It went quickly..he was very kind and knows his job well.

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Joanna, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.

Rated 5 out of 5 stars

Housing food,

The insurance officer was very helpful with .

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Marcia, thank you for your review! We're really pleased to hear that you had a positive experience with us. We’re glad to know that everything went smoothly for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look