Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are... See more
Company replied
All those skeptical, this process work just as stated. The end result is that SMTN did as promised, found a buyer and helped facilitate the sale. The people involved were pleasant and professional. I... See more
Company replied
My wife and I purchased two one week time shares from Sell My Timeshare Now and absolutely could not have been more happy with the professional service that we received from Jennifer. She made the pr... See more
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Company details
Written by the company
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
Contact info
One Harbour Place, Suite 11, 03801, Portsmouth, United States
- 1-877-815-4227
- customercare@sellmytimesharenow.com
- sellmytimesharenow.com
4.1
Great
426 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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This was the first time we purchased a…
This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing was fairly accurate and the costs were fair. I would feel comfortable recommending them to others.
15 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for trusting us with your very first purchase, Lisa! We’re glad to hear the process went smoothly and that our communication helped make things easier along the way. It means a lot that you’d feel comfortable recommending us, and we truly appreciate your kind words. Wishing you many happy memories ahead in your new property! Congratulations on your Manhattan Club Penthouse suites purchase and thank you for choosing SellMyTimeshareNow!
Have worked with Jason Schenerlein
Have worked with Jason Schenerlein. Due to Hilton Grand Vacations buying Bluegreen I found myself long some Wyndham properties (they have interim program to recognize your other time share for their overall qualification level, but that is 5 years do called (Jason has been very knowledgeable and follows up on all). We have been going through their options (which includes my possibly listing some top top weeks in Palm Beach , FL as part of an overall listing package. I do get the feeling that SMTN knows pretty well whether the weeks one controls are popular (they made clear that problem assets are not even accepted). Still reviewing options (and Jason both very patient and thorough in his response). I will follow up on what exactly occurs if I decide to list but wanted (regardless) to let the C-Suite know they have a professional gem. It fits with the review that the team is competent. I do believe one needs to be demanding and clear in ones requests but can pass on that I have found no reasonable request to not be considered. SMTN can not create a market but I believe there are people working and that reasonable offers will be seen. I know that one can then choose from an ala carte set of assistance needed for closing. Top notch.
25 August 2025
Unprompted review
Look at going market prices for realistic expectations.
We sold our Timeshare for a fraction of what we thought we would get based on our initial conversations with SMTN.
1 August 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your experience, Jon. We understand how disappointing it can feel when the final sale amount doesn’t align with your initial expectations. Timeshare resale values are subject to market demand, which can fluctuate over time, and there is never a guaranteed amount that an owner will receive. While we provide guidance based on current market activity, the final selling price is ultimately determined by what a buyer is willing to pay. We appreciate your feedback and are glad we were able to assist you in successfully completing your sale.
Timeshare in Weston Florida…
I put my Timeshare in Weston Florida Prior to 2015, only one request in 12/1/2023, otherwise not a peep.
I needed cash ,I'm low Income, instead I lost money.
I got a response:
Reply from SellMyTimeshareNOW
4 days ago
Armand, thank you for taking the time to leave your feedback. We would like to speak with you but are unable to locate a file matching your name.
Please contact us at 1-877-815-4227 for immediate assistance. We look forward to hearing from you.
While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Well I called them , couldn't find my property, after of couple of minutes and a lot of information they find it, they didn't had no idea why I called, I said I was returning there call, still no idea, she said I will advise management they will call you, still waiting. Also 2 days ago sent an email with copy of there response, no reply. As far that I'm concern no Star
28 October 2024
Unprompted review
Reply from SellMyTimeshareNOW
Armand, thank you for taking the time to leave your feedback. We would like to speak with you but are unable to locate a file matching your name.
Please contact us at 1-877-815-4227 for immediate assistance. We look forward to hearing from you.
While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Kenny Restrepo
The company representative, Kenny Restrepo, has given customers reasons to share the concern of lack of integrity and bad faith business. He informed me that if I purchased SMTN’s platinum package, the company will simply pay for all maintenance fees until the property is sold. Later finding out there’s an entire separate process that refunds maintenance fees but the trick is they rent out your usage to pay you.
He also said the company will update advertisements and give suggestions for appropriate selling data points.
I have bought into this service for two years and have not been contacted at all with anything in regards to selling. My price point is 300% below the “how much it’s worth” price and have not received a single offer.
I am convinced SMTN is a scam businesses or simply a bad one. If I am wrong and there is great real experiences with selling timeshares through them, please let me know because they are not making any headway or contact for my two great places, Harborside Atlantis and Myrtle Beach. Those two places should fly!
21 February 2025
Unprompted review
Reply from SellMyTimeshareNOW
Tameka, We are sorry to hear that our services have not met your satisfaction. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.
Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.
Our goal is always to provide clear communication, transparency, and support to our clients, and we regret that this has not been your experience so far. Our customer care team is currently reviewing the interaction that you had with your agent, and we will be reaching out to you to go over your file. For immediate assistance, we welcome you to call our customer care departent at 1-877-815-4227.
The company SMTSN is a rip off they…
The company SMTSN is a rip off they charge up front an then do nothing other than place the TS on their web site. They had mine for 2 years and despite reducing their suggested selling price by 50% i had no enquiries and then my account was just cancelled
28 August 2025
Unprompted review
Re the maintenance fee protection plan
Re the maintenance fee protection plan. Absolutely no complaints. First time I’ve used it and every one made sure I understood the rules and explained the process and steps in detail so I got it right.
16 August 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your experience with our Maintenance Fee Protection Plan, LuAnn! We’re so glad to hear that your first time using it went smoothly and that our team was able to guide you through the process step by step. Making sure our members feel supported and confident is always our goal. We appreciate your kind words and look forward to assisting you again whenever you need us! We will continue to support you until your timeshare has been sold. Please, never hesitate to reach out to us at any time 1-877-815-4227.
SMTN is SCAM
SMTN is SCAM ...no leads or offers for a year on 40,000 point BludGreen timeshare that allows you to reserve weeks at 40 different nice resorts in NA. TERRIBLE ... well FAKE ... customer service who do NOTHING!
21 August 2025
Unprompted review
Reply from SellMyTimeshareNOW
Jason, we are sorry to learn that our service did not meet your expectations. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers and travelers. We guarantee to advertise your ownership on our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. We are unable to identify your account to research your individual situation as the name used does not match any of our customer accounts. We would like to speak with you - Please call us at your earliest convenience at 1-877-815-4227.
Very easy to deal with
Very easy to deal with, very responsive to my questions whenever I had any. Highly recommend.
1 April 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Joseph! We’re glad we could answer all your questions and help you find a timeshare that’s an even better fit for you and your family. It was a pleasure assisting you, and we’re excited for the great memories you’ll be able to make. If you ever need anything in the future, we’re always here to help! Congratulations on your Marriott's Aruba Surf Club timeshare purchase and thank you for choosing SellMyTimeshareNow!
Sell my time share, good and professional service
Sell my time share provided an efficient professional service for me.
There team was friendly and kept my informed updated throughout the process
10 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Tony! We’re delighted to hear that you found our service efficient and professional. Our team takes pride in keeping clients informed every step of the way, and it’s great to know you felt supported throughout the process. Thank you for your trust and for choosing SellMyTimeshareNow - congratulations on selling your Woodrun Lodge timeshare.
Sell My Timeshare Now (SMTN) is a well organised SCAM!
I bought prime timeshare with Hilton Grand Vacations in Las Vegas for which I foolishly paid $26,500 in 2012. When I left the USA, I tried to sell the timeshare through HGV, which was a spectacular failure because they are not interested in taking back timeshare, even at a big discount. Great facilities, but don't get hooked by buying timeshare with them!
So I contacted SMTN in 2023 as they seemed to have a good track record. I paid them nearly $2,000 with the promise that the timeshare would sell for around $15,000 and they would contribute $599 to the closing costs. This was clearly a scam. After over 3 years on their website and reducing the price to $1,999, I received NO OFFERS for the timeshare. The only thing SMTN did was to put me in touch with lawyers who would "take the timeshare off my hands for $5,000"!
I have donated my timeshare (at a cost of over $1,000), instructed SMTN to delete all my information from their system, and put this down to a bad experience.
Caveat emptor (buyer beware)! Timeshare is an outdated concept and rogues like SMTN are capitalising on its downfall.
13 August 2025
Unprompted review
Reply from SellMyTimeshareNOW
Mark, we are very sorry to hear that your expectations were not met with regard to our services. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.
Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.
Customer Service is very important to us and addressing our clients' questions/concerns is our top priority. On 8/13/26, we spoke with you and removed your advertisement as requested.
While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Sell My Timeshare Maintenance Fee Protection Package
Sell My Timeshare Now offered us their maintenance fee protection package. This works by allowing another party to stay at the timeshare we are trying to sell giving them a chance to try it out. But the big perk for the seller is that we get reimbursed the amount we would normally pay for our maintenance fee. So it fair for both the potential purchaser and the seller.
This is a great plan for us because it pays us the amount we would normally have to pay for our maintenance fee. This is a very good idea Sell My Timeshare Now has come up with!
4 June 2025
Reply from SellMyTimeshareNOW
Thank you for sharing your experience with our Maintenance Fee Protection program, Shirley! We’re so glad to hear it’s been a great fit for you. Our goal is to create win–win solutions — giving potential buyers the opportunity to experience a timeshare while helping sellers like you offset your maintenance costs. We truly appreciate your feedback and are happy to know this program has brought you real value.
Thank you for choosing SellMyTimeshareNow and we look forward to continuing to work with you until your timeshare has been sold!
We would use SMTN again
We were in the market for another timeshare, and I found a few we were interested in on Sell My Time Share Now and reached out. We started working with Ryan Bishop back in September 2024 and he was excellent. He was very helpful, and we didn't feel pressured to make a purchase at all. After we settled on what resort we really wanted we found the perfect one. It was the week we wanted, every other year, and a unit that was great. After back and forth the seller agreed and everything was set, and we paid for it in full. Then the other owner wasn't happy with the deal and wouldn't agree to it. Ryan worked with them, but an agreement couldn't be agreed upon. So, everything was canceled, and all the funds were returned to us. A couple of months later the same unit was still on the site and the price was lower than before. I reached out to Ryan again and the deal was made and finalized. They were really quick at getting us all the paperwork and we sent the paperwork in as soon as we got it so we could get the closing credit, but our paperwork was lost in the mail, so it was sent again a week later. After a little back and forth and working with the closing company and SMTN with all the timing they agreed to send us the closing credit since the paperwork was lost and missed the 5-day deadline. I learned a valuable lesson to make sure to send time sensitive stuff with tracking. Thankfully the closing company was sympathetic to what happened. It took a bit at the start working with the sellers but after the 2nd agreement it went really quickly, and everything was finalized less than 6 months. I would definitely use SMTN again for another timeshare. I just now need to convince my husband 🙂 Thank you SMTN and Ryan for all your hard work.
25 March 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to share your detailed experience, Sherri! We’re thrilled to hear that Ryan Bishop was able to provide you with excellent service throughout your timeshare journey. Your patience and persistence really paid off, and we’re so glad everything came together in the end—even with a few unexpected bumps along the way.
We understand how frustrating it can be when things don’t go as planned, especially with something as important as a timeshare purchase. We truly appreciate your understanding and flexibility, and we’re happy our team and the closing company were able to make things right and get everything finalized smoothly the second time around.
We'll be sure to pass along your kind words to Ryan—he’ll be grateful to hear them! Thank you again for choosing SellMyTimeshareNow and congratulations. We’d love to help you find your next property when the time comes!
Paid 2500 up front and nothing
Paid 2500 up front and nothing. This is a big rip off. Would not recommend.
5 September 2024
Unprompted review
Reply from SellMyTimeshareNOW
Rustee, we are sorry to hear that your expectations were not met in regard to our services. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.
Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.
A request has been submitted for a customer care agent to contact you. While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance. We are confident we can address our clients' concerns and ensure a positive outcome.
Closed on our 2d timeshare and had the…
Closed on our 2d timeshare and had the pleasure of working with Ryan Bishop, who we'd like to personally thank for being helpful, honest, accommodating and best of all, he was absolutely a "no pressure whatsoever agent" which reflected not only on him in a very positive way but also on the company as a Buy, Sell Timeshare entity. They embrace and practice Integrity and we thank them for the assistance. I would encourage anyone thinking of buying or selling their Timeshare to use the services of "Sell My Timeshare Now" They are efficient as they are professionals in what they do.
22 July 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for providing your review and for choosing us again for your timeshare needs, Freddy! We’re especially glad to hear that our representatives made such a positive impression. At SellMyTimeshareNow, we strive to make every experience as smooth and transparent as possible, and your feedback reassures us that we’re on the right track. We appreciate your trust and recommendation, and we’re always here if you need us in the future. Congratulations again on the successful closing of your Diamond Resorts Polo Towers Suites!
Honest answers to my many questions
Excellent experience with SMTN. No upfront fees as with other companies.Buyer was found quickly for my property and settlement was seamless.
30 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to provide your review, Janice! We're thrilled to hear that your experience with us was smooth from start to finish. Our team is always here to answer questions and guide you through every step of the process, so it’s great to know that helped make things easier. Congratulations on the successful sale of your Hilton Grand Vacations Club on the Boulevard timeshare and thank you for the high recommendation—it truly means a lot to us! We appreciate you choosing SellMyTimeshareNow!
Not Worth the Upfront Cost
I had high hopes for Sell My Timeshare Now, but unfortunately, my experience was frustrating and unproductive. After paying a hefty upfront fee, I received little to no communication from their team and no legitimate offers.
To be fair, SMTN did do everything stated in the contract. However, the original sales price they suggested for my timeshare was completely out of touch with reality. I increased the price by $5,000—not because they recommended it, but because I was trying to test the market. Over the next 12 months, I had to reduce it substantially just to try and attract any interest—still, nothing came of it.
The customer service was polite at first, but once they had my money, it became nearly impossible to get updates or meaningful support. I felt like I was constantly chasing them for information.
It was disheartening to see how generic the listing was—it completely overlooked the special features that made my timeshare meaningful to me. It felt like they didn’t care enough to truly represent what I was trying to sell.
It feels more like a listing service than an actual sales platform. If you're looking to sell your timeshare, I’d recommend exploring other options that don’t require upfront payments and offer more transparency.
30 June 2025
Reply from SellMyTimeshareNOW
Chuck, we are sorry to hear that your experience has not been met to your satisfaction with our company. Customer service is very important to us, and we take your concerns seriously. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers and travelers. We guarantee to advertise your ownership on our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership type, location, asking price, willingness to negotiate on sales price, and other market conditions.
In reviewing your file, we do see that you have been in communication with our customer care team numerous times since you have signed up to list your timeshare with us. We do our best to respond to all client inquiries and are glad that we have been able to respond to yours.
On July 9th, we responded to your inquiry and request to remove your ad. If you feel this was a mistake or would like to reinstate your ad, please contact our Customer Care team at 1-877-815-4227 for immediate assistance.
Worth the investment
I am very pleased with Sell My Timeshare Now. They provide professional and friendly customer service without any pressure tactics. I especially found their Maintenance Fee Protection Program to be well worth the investment, and received my reimbursement check quickly and as promised. I would highly recommend them to anyone wanting to sell their timeshare.
16 October 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Dana! We're thrilled to hear that you had a positive experience with us and that our team was able to provide you with professional and pressure-free service. We're especially glad to know that the Maintenance Fee Protection Program met your expectations and that your reimbursement was processed quickly. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience!
Great service
Great service. Super efficient. Excellent response time. Could not have asked for more. Thanx much.
2 April 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for providing your review, Bharat! We are very pleased to know that you are satisfied with your transaction, and we thank you very much for choosing SellMyTimeshareNow! Congratulations on your Marriott's Phuket Beach Club timeshare purchase!
Easy transaction
My family and I bought our first timeshare in January 2020. It was a seamless, uncomplicated purchase. We have been using our Westin villa, 2 bedroom lock off every year since we bought. Very happy with our purchase. We have been able to use it whenever we needed to, whether it was a quick booking or a longer thought out booking. In January 2025, we bought a second purchase at the same location. In buying a second timeshare, we have a lot of options as we have a large family. We are very happy with both purchases.
7 February 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Rauni! We’re delighted to hear that your timeshare purchases have been smooth and hassle-free, and that your Westin villa has provided your family with so many memorable stays over the years. It’s fantastic that you’ve found the flexibility to book both quick getaways and longer vacations, and that your second purchase has made it even easier to accommodate your large family.
We also appreciate you highlighting how seamless the process has been as Canadian owners—it means a lot to us to know that our international owners feel just as supported. Thank you for choosing SellMyTimeshareNow and congratulations on your Westin Ka'anapali Ocean Resort Villas timeshare purchase!
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