Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are... See more
Company replied
All those skeptical, this process work just as stated. The end result is that SMTN did as promised, found a buyer and helped facilitate the sale. The people involved were pleasant and professional. I... See more
Company replied
My wife and I purchased two one week time shares from Sell My Timeshare Now and absolutely could not have been more happy with the professional service that we received from Jennifer. She made the pr... See more
Company replied
Company details
Written by the company
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
Contact info
One Harbour Place, Suite 11, 03801, Portsmouth, United States
- 1-877-815-4227
- customercare@sellmytimesharenow.com
- sellmytimesharenow.com
4.1
Great
426 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend this Group
We have used this company twice to buy more Wyndham Access Points . They have been very professional, pleasant & helpful. I would definitely recommend them !
23 November 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your wonderful review, and congratulations on your new Club Wyndham Access purchase, Cathie! 🎉
We truly appreciate you choosing to work with us again. It’s great to hear that our team provided a professional, pleasant, and helpful experience.
We’re excited for you to enjoy the added flexibility your new points provide. Thank you for recommending us and for choosing SellMyTimeshareNow!
Benjamin was awesome to work with on…
Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are looking to purchase, look no further!
12 November 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your review, Joe! We’re thrilled to hear that your timeshare purchase experience was smooth and informative from start to finish.
Congratulations on your new Marriott's Aruba Surf Club timeshare purchase and thank you for trusting SellMyTimeshareNow make it happen!
Do not use this company
This company is exceptionally helpful until they got your money. I understand that selling on my behalf does not necessarily happen overnight; but the communication is absolutely appalling. I’m waiting for many replies from SMTN for weeks now, no matter I use the best option to raise my enquiries via my log in details/my portal. Walk as fast and far as possible away from SMTN.
Replying to your reaction to my review:
I always use the method you are suggesting: Messages within my SMTN portal and the customer care email address.
Since your reply on Trustpilot I sent you a new email. I shared with you that I would appreciate if you can call me instead. I live in the UK. I do not expect your response immediately, but there is so many unanswered emails or messages within the portal. Please contact me as a matter of urgency as I do not feel supported by SMTN at all, since I paid you the fees for doing so.
7 November 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to share your feedback, Hana. We’re very sorry to hear about your experience and understand your frustration regarding communication delays. At SellMyTimeshareNow, we take customer service very seriously and strive to provide consistent, transparent updates throughout the entire process.
We have a fully staffed customer support team dedicated to assisting our clients with any questions or concerns, and we want to ensure your inquiries are addressed promptly. We apologize that you have not received a reply to your recent messages. As we’re unsure which method of contact you used, please reach out to us directly at 1-877-815-4227 so we can personally review your case and make sure you receive the attention you deserve.
We appreciate your patience and the opportunity to make things right.
We purchased a total of three…
We purchased a total of three timeshares through SMTN they were a pleasure to work with. They were knowledgeable and helpful answering all the questions we had and communicating promptly. I would definitely recommend them if you are looking to purchase or sell your timeshare.
8 August 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to share your experience, Jeanne! We’re so happy to hear that you’ve purchased three timeshares through us and that our team made the process smooth and enjoyable. Providing knowledgeable and responsive service is something we take great pride in, and it’s wonderful to know that came through.
We truly appreciate your recommendation and look forward to assisting you again in the future! Congratulations on your Berkley purchase and thank you for choosing SellMyTimeshareNow!
— The SellMyTimeshareNow Team
Excellent experience overall!!
5 November 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your feedback, Alberto! We are pleased to know that you had a positive experience purchasing your Grand Seas Resort ownership with us.
We appreciate your trust and thank you for choosing SellMyTimeshareNow!
Sell My Timeshare Now has made us happy…
Sell My Timeshare Now did a great job for me. They have relieved my wife and I of a great deal of worry and anxiety. I have one more property I would like to sell and am hopefull they will come through again.
I had researched and contacted other companies to assist me with the resale of my timeshare. Among the most attractive features I found was that they did not insist on any upfront money to begin and continue with the sale. When they located a prospective buyer they took care of everything and were in close communication with me.
To avoid confusion you should ensure that you add their contact information to your electronic address book so that you will recognize when they are contacting you. Also, it can be a lengthy process so be patient.
22 October 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for sharing your experience, David! We’re thrilled to hear that our team was able to help relieve your worries and make the process as smooth as possible. Your trust means a lot to us.
We appreciate your helpful advice for others and look forward to assisting you again with your remaining property. Thank you for choosing Sell My Timeshare Now and congratulations on your Elara, a Hilton Grand Vacations Club timeshare sale!
We used this site for purchasing a…
We used this site for purchasing a timeshare, and the transaction was perfect. We were notified how the transaction was progressing. We would definitely use Sell My Timeshare Now, to buy or sell a timeshare.
SKC
19 October 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your wonderful review! We’re thrilled to hear that your timeshare purchase went smoothly and that you were kept informed throughout the process. Our team works hard to ensure every transaction is simple and transparent, and it’s great to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future — whether buying or selling!
Congratulations on your Playa Linda Beach Resort purchase and thank you for choosing SellMyTimeshareNow!
It could not have beed a more positive experience.
My wife and I purchased two one week time shares from Sell My Timeshare Now and absolutely could not have been more happy with the professional service that we received from Jennifer. She made the process painless and trouble free. Jennifer did everything she said she would do and it was always done when she said it would be. Jennifer was always very reachable be phone and she always called us back in a very timely manner. I highly recommend her and I would use her again without question.
9 May 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to provide your review, Ken! We’re thrilled to hear that you and your wife had such a positive experience working with Jennifer. She takes great pride in providing professional, reliable, and timely service, and it’s great to know her efforts made the process smooth and enjoyable for you both. We truly appreciate your recommendation and look forward to assisting you again in the future.
Congratulations on your Marriott's Waiohai Beach Club purchase and thank you for choosing SellMyTimeshareNow!
Although skeptical
All those skeptical, this process work just as stated. The end result is that SMTN did as promised, found a buyer and helped facilitate the sale. The people involved were pleasant and professional. I cannot be more pleased with the whole process.
1 August 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your review, James! We’re so glad to hear that the process worked just as expected and that our team was able to help you successfully complete your sale. Providing professional, friendly service and delivering on our promises are always top priorities for us. We truly appreciate your trust in SellMyTimeshareNow and congratulations on your Vistas at Massanutten timeshare sale!
I have purchased 3 units using Sell My…
I have purchased 3 units using Sell My Timeshare Now and they are so easy to work with and have done a very good job on all transactions. Looking at a 4th transaction now!
6 October 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your continued trust and support, Matt - your review is much appreciated! We’re thrilled to hear that you’ve had such positive experiences with our team and that the process has been smooth for all your transactions. It’s wonderful to know you’re considering a fourth — we look forward to helping you again soon! Congratulations on your Marriott's Newport Coast Villas timeshare purchase and thank you for consistently choosing SellMyTimeshareNow!
Scam
Scam, scam Not onnly did they no sell my properties,but they lost them
4 April 2025
Unprompted review
Reply from SellMyTimeshareNOW
Beatriz, we’re sorry to hear that your experience did not meet your expectations. Customer service is very important to us, and we strive to provide a positive experience for all our clients.
We would like to discuss this matter with you, and a customer care agent will be reaching out to you soon to help find a resolution.
While we welcome the opportunity to address our clients’ concerns publicly on Trustpilot, we encourage you to contact our customer care department directly at 1-877-815-4227 for immediate assistance.
Easy, smooth process!
Much easier and smoother process than I expected! SMTN made triplicates of the paperwork so the property could belong to three of us living in different cities: me, my 23-year-old daughter and my 20-year-old son. When I hit a snag with my notary public, the person I spoke with on the phone was kind and comforting. Great company, great experience!
1 August 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Zilly! We’re so glad the process was smoother than expected and that our team could assist with the paperwork and provide support when needed. It’s wonderful to know everything worked out for you and your family. We truly appreciate your trust in us! Thank you for choosing SellMyTimeshareNow and congratulations on your Hilton Club New York timeshare purchase!
We are very satisfied with this scheme
Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal with has been excellent in keeping us informed and updated with the process. She sends us reminders when to renew and keeps us informed on any changes and has been very patient with our queries.
I would recommend this to anyone who cannot use their timeshare.
19 September 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for sharing your positive experience regarding our Maintenance Fee Protection Program, Sally! We’re delighted to hear that our service has provided you with peace of mind and that your agent has been so supportive, keeping you informed and guiding you through the process. It’s great to know the reminders and updates have been helpful and that the program is working well for you while your timeshare is on the market. We truly value your recommendation and are so pleased we could assist in making the process smoother for you.
Thank you for choosing SellMyTimeshareNow - We will continue to work with you until you receive an offer, and your timeshare has been sold!
Great timeshare and was able to book a…
Great timeshare and was able to book a week right away!
3 September 2025
Unprompted review
Reply from SellMyTimeshareNOW
Keisha, we are thrilled to hear that you are looking forward to utilizing your new ownership this year! It was a pleasure to assist you, and we look forward to helping you again in the future. Thank you for choosing SellMyTimeshareNow and congratulations on your Wyndham Vacation Resorts timeshare purchase!
I highly recommend Sell My Timeshare…
I highly recommend Sell My Timeshare NOW to anyone considering selling their timeshare. SMTN handled everything from finding a buyer, negotiating the sale price, handling the right of first refusal with Marriott, to the closing itself, in an expedient and professional manner, with very little effort on my part. They found a buyer for my deeded gulf-front 2/2 unit at Marriott’s Crystal Shores at an appropriate sales price, with a net payout to me of approximately half of my purchase price. Note that time shares are not investments which are expected to appreciate, but rather, resales typically garner no more than 50% of the purchase price for “in demand” properties, and much less for other properties. Sales of deeded weeks appear to be more favorable than points sales. The net amount I would recoup from the sale was presented to me, which was inclusive of ALL closing costs. Communications and directives were timely and simple to understand, and most paperwork was submitted via email, with the exception of the Deed, which was required to be overnighted. The friendly and knowledgeable staff assisted me by phone with respect to various questions I had. Calls were answered immediately; no wait time. The process was much quicker and easier than I anticipated, and SMTN provided prompt payment of the proceeds. I am an attorney and am aware of the glitches and difficulties inherent is property sales and closings, and SMTN handled everything perfectly. They truly exceeded my expectations.
Marcia T. Kaiser, Esq.
15 July 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for sharing your thoughtful and detailed experience, Marcia! We’re thrilled to hear that our team at Sell MyTimeshareNow was able to make the entire process smooth, professional, and stress-free for you. Your insight into the timeshare resale market is spot on, and we truly appreciate your perspective as both a seller and an attorney. It means a lot that you trusted us with your Marriott Crystal Shores sale, and we’re especially glad that our communication, support, and attention to detail exceeded your expectations. We’ll be sure to share your kind words with our team—they’ll be thrilled to know their efforts made such a positive difference.
Thank you for choosing SellMyTimeshareNow and congratulations on your Marriott's Crystal Shores timeshare sale!
This company is the biggest scam!!!!!
This company is the biggest scam in trying to sell your Timeshare!!There salesmen are very educated and are great at telling you what you want to hear. They promise they can sell your timeshare for way above what you owe!!!! This company has done 0 for me and I kick myself every day for falling for their scam. I used my savings to pay for there services thinking that I would get that back when my timeshare sold. I never heard from them again unless I contacted them. I am Contacting the Attorney general, so no more innocent people can be scammed out of there savings. I will contact SMTN first and see if there willing to refund my money !
16 September 2025
Unprompted review
Reply from SellMyTimeshareNOW
Jean, we are sorry to hear that your experience with our services has not met your expectations.
We are a global marketing company that provides an advertising platform designed to connect as many interested buyers as possible with our owners’ timeshares. While our sales representatives explain the process, they cannot promise or guarantee that a timeshare will sell at a specific price or within a certain timeframe. Many factors can influence the sale of a timeshare. What we can guarantee is that we will continue advertising your ownership and offering support until you accept an offer and successfully complete the sale.
Since you listed with us not long ago, we have been in contact with you several times, answering your questions and providing support consistent with our guarantees. Customer care is a top priority for us, and we will continue working with you until your timeshare is sold.
Our customer care team has already received your concern and is currently reviewing your file, as well as your call with your representative, to determine if this may be a training opportunity. We are committed to reaching a resolution with you. While we welcome the opportunity to address our clients’ concerns publicly on Trustpilot, we always encourage clients to first reach out to our customer care department at 1-877-815-4227 for immediate assistance.
Good service and support throughout the…
Good service and support throughout the process. Prompt responses to inquiries during and after sales service.
9 September 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to share your experience, Roger! We’re glad to hear the offer and negotiation process was smooth and that you felt supported with regular updates and timely communication throughout. We truly appreciate your patience during the process, and it’s wonderful to know that Pam’s follow-up and assistance made things even easier. We’ll be sure to share your kind words with her.
Congratulations on your Embarc timeshare purchase and thank you for choosing SellMyTimeshareNow.
I highly recommend working with SMTN
I highly recommend working with SMTN, they made my purchasing process seamless and easy. I worked with Karen and Daniela and both of them were very professional and helped even when there was a misunderstanding with the resort.
1 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for sharing your experience, Pedro! We’re thrilled to hear that Karen and Daniela made the process professional and seamless for you. Your recommendation means the world to us, and we’re grateful you chose SellMyTimeshareNow - congratulations on your Sheraton Vistana Resort purchase!
I had a great experience
I had a great experience. Everything went in a timely manner when I called to check on the status. I got a quick response. Everyone was very helpful.
1 September 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your feedback, Parshelle! We’re so glad to hear that our team was helpful and responsive, and that the process moved along smoothly for you. We truly appreciate you sharing your experience with us. Congratulations on your Marriott's Newport Coast Villas timeshare purchase and thank you for choosing SellMyTimeshareNow!
Communication was excellent
Communication was excellent. The process requires patience due to the property owner, but I always knew what was happening. My emails on status were promptly replied which made the process go by quickly. The sales agent upfront gave me all the details on cost which were spot on.
2 September 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Paul! We're so glad our team’s communication helped make the steps clearer and easier to navigate. We truly appreciate your trust and patience, and we’re always here if you need anything in the future. Congratulations on your Oyster Bay Beach Resort purchase and thank you for choosing SellMyTimeshareNow!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.