SellMyTimeshareNOW Reviews 415

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and helpful staff, who are noted for keeping them informed and making processes easy. Many people appreciate the excellent customer service, describing it as professional and attentive, with prompt communication and assistance for any questions or concerns. Reviewers often highlight the seamless and straightforward nature of transactions, with many successfully purchasing or selling timeshares at favorable prices. However, some people were dissatisfied with the communication, describing it as appalling and noting a lack of follow-up or offers for their timeshares. A few other people also felt that the company did not deliver on promises to sell their timeshares, leading to wasted money and no offers despite significant price reductions.

What people talk about most

Service

People report positive experiences with service, with many expressing satisfaction with the professionalism... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, helpfulness,... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing satisfaction with finding great... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the professionalism, clear... See more

Payment

Users describe ambiguous interactions with payment, with some finding transactions effortless and quicker... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more

Company replied

Rated 5 out of 5 stars

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more

Company replied

Rated 5 out of 5 stars

SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more

Company replied

Rated 5 out of 5 stars

My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process w... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.


Contact info

4.1

Great

TrustScore 4 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The sale was very smooth

The sale was very smooth - no problems. We were kept informed during the process. We received our money when promised

26 December 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you, Carol and John, for taking the time to share your experience! We truly appreciate your kind words.

Congratulations on the successful sale of your King's Land by Hilton Grand Vacations Club timeshare! We're so glad to hear the process was smooth, communication was consistent, and that everything was completed as promised.

Thank you for choosing SellMyTimeshareNow—we’re grateful we could assist you every step of the way. Wishing you all the best!

Rated 2 out of 5 stars

No Response to Buyer's Messages

I tried contacting them about buying a timeshare four times, two different ways, and never was able to speak with anyone about buying a timeshare. So, we aren't buying one. Too bad for those sellers who would really like to sell.

5 March 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

We sincerely apologize for your experience and appreciate you bringing this to our attention. We strive to respond to all inquiries in a timely manner and regret that we were unable to connect with you.

Unfortunately, due to the limited contact information provided through Trustpilot, we’re unable to reach out to you directly. We understand you mentioned attempting to contact us through two different methods, and we’re very sorry those attempts were unsuccessful.

If you’re still interested, we’d be happy to assist you. Did you try reaching us at 877-884-9577? Our team is available and ready to help with any questions you may have.

Thank you again for your feedback—it helps us improve our communication and service.

Rated 5 out of 5 stars

Great company to work with

We had a good experience with your company in the sale of our villa preferred. Things were handled professionally and communication was great. We were informed frequently as to the steps in the process and status of the transaction. We were pleased with the smoothness of the whole process.

Debbie and Cal Noorda

6 January 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, and congratulations on the successful sale of your Villa Preferred Access Club, Debbie!

We’re delighted to hear that you had a positive experience with SellMyTimeshareNow and that our team’s communication and professionalism met your expectations. Keeping you informed and ensuring a smooth, seamless process from start to finish is always our goal, so it’s wonderful to know we delivered on that for you.

We truly appreciate you choosing us to assist with your sale, and we wish you all the best moving forward!

Rated 5 out of 5 stars

SMTN promised AND delivered

SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY large sum for them to buy it back. SMTN took it, and the transaction was easy to accomplish.

17 February 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on the successful sale of your ownership at The District by Hilton Club, Susan! We know how important it is to find the right solution when your vacation needs change, and we’re so glad we could help make that happen.

Thank you for choosing SellMyTimeshareNow and for sharing your experience. Hearing that we delivered on what we promise truly means a great deal to our team. Our goal is always to provide a straightforward, professional process, and we’re happy to know your transaction was smooth and easy to accomplish.

We appreciate the trust you placed in us to handle your sale, and we’re grateful for the opportunity to assist you. If we can ever help you again in the future, please don’t hesitate to reach out.

Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

5-Star Review

5-Star Review - Smooth and Professional Experience (Again!)

We had such a great experience purchasing West 57th through “Sell My Timeshare Now” that we came back to buy The District, and once again, they delivered.

The entire process was straightforward and easy. They emailed all the transfer documents, along with a helpful checklist to make sure we didn’t miss anything. That made a big difference and kept everything organized and stress-free.

One helpful tip for future buyers: you will need a notary for the transfer documents. We went to a local UPS Store that had a notary on staff, and it only cost a few dollars, and we were able to send the paperwork out from there.

For payment, they allowed us to put part of the deposit on a credit card (which was processed first), but the remaining balance needed to be sent via cashier’s check. Everything was clearly explained upfront, so there were no surprises.

What really stood out was their communication. After each stage of the process, they sent a status update so we always knew exactly where things stood, and an estimate on how long it would be until the next step. The longest step we experienced was HGVC processing the transfer, which took maybe 10 days. The other steps moved along fairly quickly.

Overall, another excellent experience. Professional, organized, and highly communicative. We would absolutely work with them again.
-Darrell

23 February 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review and congratulations on your purchase at The District by Hilton Club, Darrell! What an exciting addition to your ownership portfolio — and we’re truly honored that you chose to work with SellMyTimeshareNow once again.

It means so much to us that after your great experience purchasing The West 57th, you came back to purchase The District as well. Repeat clients are the highest compliment we can receive, and we’re thrilled that the process was smooth, organized, and stress-free from start to finish.

Thank you also for sharing such helpful insights for future buyers — especially your tip about using a notary at a local UPS Store. That kind of firsthand advice is invaluable and will certainly help others feel more prepared and confident.

We’re especially glad our communication and step-by-step updates stood out to you. Keeping our clients informed at every stage — even during transfer processing with HGVC — is something we prioritize, and it’s wonderful to hear that it made a difference in your experience.

We truly appreciate your trust and your continued partnership. If we can ever assist you again in the future, we’ll be here and happy to help.

Rated 5 out of 5 stars

The process was seamless

The process was seamless. When we purchased our timeshare through Sell My Timeshare Now, the seller didn't use their stay for 2025. We were given an option to use it or wait, which meant the sale wouldn't go through until after (which was about 4 months). Sell My Timeshare Now was spot on the "Time" once the seller returned and the timeshare was transferred to us. Thank you TEAM!

25 April 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your new ownership at Grand Solmar Land's End Resort and Spa, Gina! What an incredible destination to call your home away from home.
Thank you so much for taking the time to share your experience and for choosing SellMyTimeshareNow for your purchase. We’re thrilled to hear that the process felt seamless from start to finish.
We’re especially glad the timing and options regarding the seller’s 2025 usage worked out clearly and smoothly for you. Situations like that require careful coordination, and it’s wonderful to know our team delivered exactly as promised once the seller returned and the transfer was completed. Being “spot on” with timelines is something we take pride in!
On behalf of the entire team, thank you again for your trust and kind words. We hope you enjoy many unforgettable vacations at Grand Solmar Land’s End Resort and Spa — and we’ll be here anytime you need us in the future.
Warmest congratulations and happy travels!

Rated 5 out of 5 stars

Great team to work with

Team was excellent to work with. We really didnt know much about the purchase process and they held our hand through the process. They were quick to answer our questions as they came up. Very glad we found them in an online search! And we got a great price shopping on their network.

1 December 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your purchase at Wyndham Clearwater Beach Resort, Jason! What an exciting investment — we’re so happy to hear you were able to secure your timeshare at such a great price.

Thank you for choosing SellMyTimeshareNow and for sharing your experience. It’s wonderful to know our team was able to answer all your questions and provide quick, responsive service throughout the process. We work hard to make buying a timeshare simple, transparent, and affordable, so your feedback truly means a lot.

We’re especially glad you found us through your online search and decided to trust us with your purchase. Welcome to a lifetime of memorable vacations — enjoy every moment at Clearwater Beach!

Rated 5 out of 5 stars

SellMyTimeshareNow

The people at Sell My Timeshare Now are friendly and helpful. We sold our timeshare through them and are very happy with their customer service.

18 February 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on the successful sale of your Georgian Bay timeshare, Ida and Danny!

Thank you so much for your kind words and for choosing SellMyTimeshareNow to assist with your sale. We’re thrilled to hear that you found our team friendly, helpful, and supportive throughout the process. Providing exceptional customer service and making the experience as smooth as possible are always our top priorities.

We truly appreciate the trust you placed in us and are so glad we could help you achieve a successful outcome. Wishing you all the best in your next adventure!

Rated 5 out of 5 stars

If you are looking and want to have…

If you are looking and want to have everything handled from start to finish then they are who you want. They find it then send it you sign it they complete it.

6 October 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your Wyndham Harbour Lights timeshare purchase and thank you for your review, Chad! We’re so glad to hear the process was easy and that you were able to find exactly what you were looking for—or very close to it. Thank you for choosing SellMyTimeshareNow and trusting us to help make it happen. We truly appreciate your kind words and hope you enjoy many great memories at Wyndham Harbour Lights!

Rated 5 out of 5 stars

Excellent customer service and always…

Excellent customer service and always kept me informed throught the process of purchase. Benjamin, Ms Cruz, John all excellent resources!

17 February 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, Lydia! We’re thrilled to hear you had an excellent experience and felt well-informed throughout the entire purchase process. Congratulations on your Holiday Inn Club Vacations at Orange Lake Resort timeshare—what an exciting investment in future vacations! Benjamin, Ms. Cruz, and John will be so happy to know they made a positive impact. Thank you again for choosing SellMyTimeshareNow, and we wish you many wonderful memories ahead!

Rated 1 out of 5 stars

Sell My Timeshare Now (SMTN) is Unethical

Sell My Timeshare Now (SMTN) is Unethical. Agents claim they are BBB accredited but they are not.

On 1/25/2025, my husband and I paid SMTN $3,000 to list our timeshare for sale. The agent strongly suggested that comparable units were selling between $30,000-$42,000. While he stated there were "no guarantees," he said similar units were actively selling in that range and recommended we list ours at $36,999.

After paying the fee, we received no offers and no proactive communication.

By May 2025, after seeing no movement, I reached out expressing concern. I learned today (2/11/2026) that there had been zero offers on our unit since listing.

Recently, when contacted about renewing the annual dues for our "membership", I told the agent that I was never made aware of any member benefits or fees. I then inquired again about the sale or our unit. I was informed there had been no offers since we signed up in January of 2025.

I was then told that similar units are currently selling for approximately $6,000 -- a significant difference from the $30k-$42k range originally presented to us.

We were then advised that if we want a "quicker sale", we should lower our price to compete at the $6,000 level. Our timeshare cost us over $24k.

At this point, we have paid $3,000 upfront, received no offers in over a year, are being asked to renew a membership, and sell our $24k+ timeshare unit for $6,000.

I encourage anyone considering this company to:
* Read ALL the 1/5 star reviews on all sites.
* Research actual resale values independently before paying upfront fees
* Ask for verifiable proof of recent comparable sales
* Be cautious of high suggested listing prices that may not reflect the current resale market

I regret not doing more research beforehand and hope this review helps others make a more informed decision.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

They were very friendly and helpful…

They were very friendly and helpful with all the paperwork that needed to be completed would recommend for selling your timeshare

26 January 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review and congratulations on the successful sale of your Hilton Grand Vacations Club on the Boulevard timeshare, Diane! We sincerely appreciate the opportunity to work with you and are pleased to hear that our team was friendly and helpful throughout the completion of the required paperwork. Thank you for choosing SellMyTimeshareNow and for your recommendation!

Rated 5 out of 5 stars

Sell My Timeshare Now Is the best and…Efficient

Sell My Timeshare Now Is the best and most efficient company to deal with. Their customer service is excellent, Very professional , They Kept me informed through my whole transactions of purchasing a time share thru them. They answered all my questions and made me feel very comfortable . They handled the transaction fast in a timely manner. I give them a 10+ and would recommend them to anyone who's purchasing a timeshare from private party !! Very Trustworthy!
Patricia Roman

19 January 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your wonderful review, and congratulations on your Wyndham Grand Desert timeshare purchase, Patricia! We’re thrilled to hear that our team provided excellent customer service, clear communication, and a smooth, timely transaction from start to finish. Making our clients feel informed, comfortable, and confident throughout the process is always our top priority.

Thank you for choosing SellMyTimeshareNow and for trusting us with your purchase. We truly appreciate your recommendation and wish you many wonderful vacations ahead at Wyndham Grand Desert!

Rated 1 out of 5 stars

SELLMYTIMESHARE.COM is a SCAM

They charge an upfront fee and then to NOTHING to try and help you sell your timeshare other than post the listing on their website. My timeshare has been listed for about 2 years and I have not had one single valid inquiry or a potential buyer. I have reduced the price 3 times and I had to be the one to reach out and initiate all communication no one ever reaches out to you to see how they can help of offer suggestions. Do not pay the fee and sign up with them as they provide no return on your monetary investment and you cannot get your money back. Don't waste your money as you are probably better off just posting it in Facebook Market Place and even get more traction than this company will be able to get for you. Basically, your timeshare is worth nothing so don't pay them to try and sell it for you because it ends up being just more wasted money. Just another avenue of the timeshare scams consistently out there.

15 January 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Jeff, we are very sorry to hear that your expectations were not met with regard to our services. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.

Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.

Customer service and your experience is very important to us, and we would like to further address your concerns. Please call our Customer Care team at 1-877-815-4227 for immediate assistance. We look forward to speaking with you.

Rated 5 out of 5 stars

We purchased a fixed week at a local…

We purchased a fixed week at a local condominium complex. The listing was accurate and the process was simple. All persons we interacted with were courteous knowledgeable and professional. We were informed of the process from start to closing. Great folks to work with.

15 September 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind review and for choosing SellMyTimeshareNow, Mike! We’re thrilled to hear that your experience purchasing a fixed week at the Resort on Cocoa Beach was smooth and straightforward, and that the listing met your expectations.

It’s wonderful to know our team kept you well informed from start to closing and provided courteous, knowledgeable, and professional service throughout the process. Your feedback truly means a lot to us.

Congratulations on your Resort on Cocoa Beach timeshare purchase! We hope you enjoy many memorable stays ahead, and please don’t hesitate to reach out if we can assist you in the future.

Rated 5 out of 5 stars

Highly recommended!

The entire process was very easy, and we even sold our timeshare in a shorter period than we expected!

12 December 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for choosing SellMyTimeshareNow, and congratulations on the successful sale of your Liberty Place Charleston by Hilton Club timeshare, Jerry! We’re delighted to hear that the process was easy and that your timeshare sold even faster than you expected.

We truly appreciate your feedback and are glad our team could help make this a smooth and efficient experience. If we can ever assist you again in the future, please don’t hesitate to reach out.

Rated 5 out of 5 stars

SMTS got the job done!

SMTS team stuck with me to sell 2 weeks of Marriott time shares and they were very professional. They made the process headache free for me and got the job done!

5 November 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words and for choosing to work with SellMyTimeshareNow, Debra! We’re thrilled to hear that our team was able to help you successfully sell both of your weeks and make the process smooth and stress-free. Congratulations on the sale of your Marriott’s Grande Ocean timeshare—we truly appreciate your trust and are glad we could get the job done for you. Wishing you all the best, and thank you again for recommending our team!

Rated 5 out of 5 stars

I purchase all my properties from this…

I purchase all my properties from this company over the last 5 years. Mahalo

1 January 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Mahalo for your kind review and for being a valued returning client, Shaynese! We truly appreciate your continued trust in SellMyTimeshareNow and are honored that you’ve chosen to work with us over the past five years. Congratulations on your recent Kahana Villa Vacation Club timeshare purchase—we’re excited to have been part of another successful acquisition with you. Thank you again for your loyalty and confidence in our team. We look forward to assisting you for many years to come!

Rated 5 out of 5 stars

My family had a great experience with…

My family had a great experience with our Timeshare purchase. The experience was delivered as promised without any surprises. Thank you. P

1 December 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for choosing SellMyTimeshareNow, and congratulations to you and your family on your Villa Preferred Access Club timeshare purchase, Knarik! We’re delighted to hear that your experience was smooth, delivered exactly as promised, and free of surprises—that’s always our goal.

We truly appreciate your kind words and are grateful for the opportunity to assist your family. Wishing you many wonderful vacations and memories ahead, and please don’t hesitate to reach out if we can help again in the future!

Rated 1 out of 5 stars

THEY ARE NOT BBB ACCREDITED AS THEY…

THEY ARE NOT BBB ACCREDITED AS THEY CLAIM!!!
We hired SMTN on Nov. 6, 2025 to sell our MARRIOTT KAUAI timeshare and charged the $2,000 flat fee (NOT a commission and not subject to real estate laws!) to our VISA. Cancelled the listing ONE day later, because a friend whom we mentioned it to wanted to buy it from us. Requested a refund on Nov 7, emailing "Customer Care" (but they don't care) several times to ask when we can expect the refund - NEVER got an answer! SIX weeks later Dec 22 had still NOT received it!
I had also emailed the initial representative 3 times (who responded promptly every time, claiming he'd pass my complaint on to his Director, but who apparently did NOTHING), and threatened to contact State Attorney General's Office. He promised again to remind his Director (who should be fired), and told me that this slacker would make sure we get the money by Dec 23. And that's what it took to finally get the refund!!
I DO NOT recommend hiring SMTN, instead using one of the well-regarded, professional and trustworthy DIY platforms to sell the timeshare YOURSELF (it's easier than one might think, as I've done that before with RW!), or to someone you know and trust, like we did this time!

6 November 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for providing your feedback, and we are sorry to hear that your experience did not meet expectations.

At the time you left your review, your refund was already in the initial stages of processing. There are certain steps that must be completed in order to finalize the refund. We want to ensure this is resolved properly for you; however, we have been unsuccessful in reaching you through our multiple attempts.

Customer service is very important to us, and we would appreciate the opportunity to speak with you as soon as possible to finalize your refund request. Please return our call at your convenience at 1-877-815-4227.

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