Delivery service now is appalling. Over that last few months next day delivery is exceptionally poor over 50% arriving at least one day sometimes two days late. Not the service I have been used to.
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See what reviewers are saying
I've just witnessed an Amazon driver throw a bag of urine and an empty bottle of water onto my neighbours garden, this is absolutely disgusting.
Recently, deliveries from Amazon or Amazon marketplace have been left by my doorstep with no attempt to ring my doorbell or even knock on my door. I don't believe that this acceptable as items are in... See more
Amazon says next day delivery, and if you purchase 4 you get 5% off. Next day delivery by backside. Lies. Breach of contract. Was told by customer services i will get refund... See more
Company details
Information provided by various external sources
Online retailer of books, movies, music and games along with electronics, toys, apparel, sports, tools, groceries and general home and garden items.
Contact info
United Kingdom
- sell.amazon.co.uk
I cancelled my Amazon seller account…
I cancelled my Amazon seller account some time ago. I am still being charged for something I am not using. I have had no reply from Amazon for months now. Please could someone get in contact with me to close the account and issue refunds for the duration that I have not used your service!!!
Amazon Shipping UK - awful service, stay clear of them
Amazon Shipping all of a sudden seems to have taken over every single shipment, even from other companies. When I was notified of a delivery, I changed my plans to stay in not to miss it. Nobody came and rang the doorbell yet apparently delivery was attempted. The next day I receive a message saying that the shipment was successfully delivered. I wonder how because nobody rang my doorbell, nobody dropped off a card and no delivery in sight. The address was correct and is known. After a week of discussions, Amazon Shipping still doesn't give a damn that my data is now with a stranger. They have no geo location for the drop off, no photo taken and they refuse to go back to recollect and deliver to the correct address. On their website however they advertise about Customer Trust. Amazon isn't exactly new to this. I do wonder though if they have ever heard about breach of data protection !!! Clearly not !!
Only 1 star because I can’t do zero
Only 1 star because I can’t do zero. Why can I not get a human engagement about a misplaced charge - I am going around in circles.
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