Selkiehaircare Reviews 

174
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. People genuinely love how soft, shiny, and healthy their hair feels after regularly using these innovative, eco-friendly products that significantly reduce plastic waste. Consumers frequently mention the helpful customer service and how easy it is to manage subscriptions or mix the formulas at home. Some reviewers were not happy with the overall formula, mentioning that it left their hair feeling dry, brittle, or difficult to brush out. A few customers also noted that the shampoo does not lather properly, meaning they had to use a large amount of product per wash.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the eco-friendly powder-to-liquid concept... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shampoo and conditioner... See more

User experience

People report positive experiences with user experience, noting that ordering, mixing the powder with water,... See more

Customer service

Consumers find customer service to be exceptionally delightful, frequently praising the prompt, helpful, and... See more

Value for money

Reviewers express general satisfaction regarding the value for money, noting that the product is well worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from selkie hair products. Refills arrive quickly after ordering and well packaged.The shampoo is suiting my menopausal hair and I am able to go alot longer inbetween washes. I think... See more

Rated 5 out of 5 stars

Purchased the starter kit and I'm loving how my hair feels and looks. Both the shampoo and conditioner are really helping my damaged hair (blonde and brittle). I'm also so impressed with the brand and... See more

Rated 5 out of 5 stars

I love that I dont through away shampoo or conditioner bottles anymore, and also than the environmental impact of transport is minimised as its sent as a power. The smell is really good, its cruelty f... See more

Rated 5 out of 5 stars

Customer service is always really helpful and quick to reply. The shampoo & conditioner make my hair feel amazing and as someone with wavy/frizzy hair it makes it feel much smoother and straighter in... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(174)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love Selkie

Absolutely love Selkie and everything they stand for. 💛 It’s so refreshing to find a brand that genuinely seems to care about both creating great products and doing things in a more sustainable way.

I’ve had such a positive experience with them from the products themselves to the whole brand, communication and attention to detail. You can really tell there are real people behind Selkie who care about what they’re building and their customers.

So happy I found them and couldn’t recommend Selkie enough!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

The best brand

I love everything about this brand! My hair has never felt so soft, the ingredients are so good! And the fact they're not using single use plastic makes it even better! Would recommend to anyone, so glad I found this product!

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Not For Me

I’ve waited until 3 uses to write a review. It’s concerning when companies do not respond to negative reviews. My experience is of a product that strips every hint of moisture from your hair leaving a dry, frazzled mess. I’m going to have to use other hair treatments to recover my hair from such a moisture stripping product.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

After seeing this on Dragons Den a…

After seeing this on Dragons Den a couple of weeks ago I sat up and thought what a brilliant idea. I may add I was a little dubious after listening to the concerns relating to using tap water for mixing and possibly did over think it a little but thats what I do. 🤔 After I got over it an ordered the starter kit I was delighted with the product and the shampoo has left my hair and my husband's in top top condition. Cleans well but gentle enough without having lots of lather which we don't really need and no tears as my husband has advanced Parkinson's he is unable to do personal care which I do for him and after showering and washing his hair he commented on not having the fear of getting shampoo in his eyes. A winner all round I'd say so much so I have it on subscription and next time will just be the containers with the refills. No bulky bottles every time which I'm all for and less going to landfil. 😊

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Hair is softer and has more body

Only one wash and my hair feels fantastically soft and has more body. Thank you Selkie! Great idea to add our own water...simple, but much easier for sending the product. Would recommend and will buy again.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Love Selkie

I love that I dont through away shampoo or conditioner bottles anymore, and also than the environmental impact of transport is minimised as its sent as a power. The smell is really good, its cruelty free, its easy to pause the subscription then restart when you know you ll need more soon. I m a customer for life :)

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Selkie has been amazing for my hair

Selkie has been amazing for my hair. I’m having to wash it way less often and it feels so light and healthy. Highly recommend for travelling too - so easy to transport!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Sustainable hair care that does the job…

Sustainable hair care that does the job it’s meant to! The condition of my hair improved, less fall and more shine, despite using more expensive hair care before this. Worth a try and you will change your products after!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Environment & Hair

I care about the environment & I care about my hair! Finally a product for both. Genuinely so happy and a repeat customer here. Looking forward to my next refill

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I LOVEEE selkie

I LOVEEE selkie! I have been using selkie for months now and my hair is healthier and looks great. The fact I’m cutting down my single plastic usage is really important to me and selkie allows that to happen!! Such an amazing company that I’m proud to support

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Loving the selkie products

Loving the selkie products I use the shampoo and conditioner.
My hair has been shinier and the products are so much better for the environment. If you haven’t tried Selkie you should it a go 🥰

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Just try it!

Straight forward website, what you see is what you get. Full explanation of how to use product. It takes a little getting used to washing your hair in a slightly different way but my goodness, it’s worth the effort! My hair feels lighter, softer and doesn’t feel greasy after 24 hrs. Actually if I didn’t go swimming every couple of days, I think I could leave it longer in between washes. Added bonus of doing my bit for sustainability too! Did I mention it smells great too? 😃

11 April 2026
Rated 5 out of 5 stars

Trainee channel swimmer approved

I have had so many lovely comments about my hair looking so good when I've used selkie.

I'm currently training to swim the English Channel, so my hair is exposed to lots of chlorine and salt water but selkie keeps it shiny and detangles it perfectly.

My hair is thicker and stronger too.

Extra bonus that it reduces plastic.

24 March 2026
Unprompted review
Rated 2 out of 5 stars

Great product but…

The product is great but soon after ordering I realised I’d ordered shampoo instead of conditioner and emailed to ask if I could amend the order and got no response.

11 April 2026
Rated 5 out of 5 stars

I’m impressed!

Very fast delivery! I was curious about this and tried it when it arrived. My hair is fine and gets dry ends. I need to blow dry it for it to be shiny. I tried this product and my hair is soft, light and shinier than normal without having had to use any heat. Just combed it once and after one night sleep it’s the same softness!!! I love this. Plus it smells lovely ☺️

9 April 2026
Unprompted review

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