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SelectQuote Reviews 

17,967
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

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4.7

All reviews

(17,967)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Friendly voices

The friendly voices behind the call. The only thing was it was a long time.

25 September 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

GRATEFUL

I got transferred to 3 different people before I got to Select Quote and they all were nice listen and I got the best Insurance they spoke were I could understand I’m very happy and grateful
THANKS to all the people that helped me

1 October 2026
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Reply from SelectQuote

We are so glad to hear that everyone you spoke with was helpful and easy to understand. It is wonderful to know that our team was able to guide you to the best coverage for your needs. We truly appreciate your kind words and are grateful for your positive feedback!

Rated 5 out of 5 stars

The staff

The staff, service, and recommendations plus the time

2 October 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 3 out of 5 stars

While the experience was good

While the experience was good, i just wish i had more access to resources for food assistance, $80 back was what i was offered , yeah not a lot !!!

24 September 2026
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Jericho Staples is very informative

Jericho Staples is very informative. Explained the benefits very well compared other options and. Gave me the option to choose best package. Very courteous and friendly kiddos to Jericho

1 October 2026
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Reply from SelectQuote

We are so pleased to hear that your agent provided clear information and helped you compare your options to select the best package. It is wonderful to know that you experienced such polite and friendly service. Thank you for taking the time to share your positive feedback!

Rated 4 out of 5 stars

It was easy to understand and any questions were answered.

It was easy to understand and any questions were answered well. They were pleasant to talk to.

23 September 2026
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Reply from SelectQuote

We are so glad our team provided clear explanations, answered your questions well, and was pleasant to speak with. Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

Bree helped us when we were…

Bree helped us when we were unexpectedly told that United Healthcare would not longer participate in our insurance program. She was very knowledgeable and informed me about my eligibility in a plan that I did not even know existed. Thank you, Bree.

1 October 2026
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Reply from SelectQuote

We are glad you enjoyed your experience during what must have been a stressful coverage change. We appreciate your feedback and are happy we could guide you toward a great new option you were unaware of. Thank you for taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Very informative and helpful…

Very informative and helpful also good personalities.

1 October 2026
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Reply from SelectQuote

We are so glad to hear that our team was helpful, informative, and friendly. Thank you so much for sharing your positive feedback with us!

Rated 5 out of 5 stars

Great !

We have worked with Kirk K. Before. He is very helpful, thurough, and checked every possible plan. He has always led us to the perfect product. Will always ask for him, and have recommended him to family.

2 October 2026
Unprompted review
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Reply from SelectQuote

It is wonderful to hear about your continued positive experiences with our team. We are truly grateful for your loyalty, as well as your willingness to recommend us to your family. Thank you for taking the time to share your kind feedback!

Rated 5 out of 5 stars

Shannon Rees was my rep and she went…

Shannon Rees was my rep and she went above and beyond to help me. She is an asset to this business.

24 September 2026
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Reply from SelectQuote

We are so thrilled to hear that our team member went above and beyond to provide you with such exceptional service. Thank you so much for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

Everyone was kind informative and…

Everyone was kind informative and attentive.

1 October 2026
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Reply from SelectQuote

Thank you so much for your kind review. We are delighted to hear that our team provided you with helpful and caring assistance during your experience.

Rated 5 out of 5 stars

EnrollmentAll questions were addressed and…

All questions were addressed and answered. Antonio was thorough and found me an advantage plan that fit my needs and affordable.

29 September 2026
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Reply from SelectQuote

We are so pleased to hear that our team was thorough and answered all of your questions. It is wonderful to know we could help you find an affordable plan that fits your specific needs. Thank you for taking the time to share your great feedback!

Rated 5 out of 5 stars

Justin was extremely knowledgeable and…

Justin was extremely knowledgeable and patient with me. He explained things that made it easy to understand in deciding which way to go with my Medicare for 2027. Highly recommend! Thank you!

2 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team member was patient and knowledgeable while helping you navigate your Medicare options. It is wonderful to know that everything was made easy to understand so you could confidently choose the right path for your future coverage. Thank you so much for your high recommendation and kind feedback!

Rated 5 out of 5 stars

They were friendly and explained…

They were friendly and explained everything to me about the insurance company I'm going on which is Aetna signature extra.

30 September 2026
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Reply from SelectQuote

We're so pleased to hear that our team was friendly and took the time to explain all the details regarding your new plan option. Thank you for sharing your positive experience with us!

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