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SelectQuote Reviews 

17,967
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(17,967)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Effortless

Rep was helpful patient and knowledgeable.

5 October 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

All people involved were customer centric thanks again

All people involved were very very customer centric
They made the process fully understandable and made sure multiple times I was happy with the coverage and benefits provided
Not to mention the customer cooth they displayed that has to be inherant to their personality
Thanks again to them for all their help

5 October 2026
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Reply from SelectQuote

We are delighted to learn about your positive experience with our team. We're glad you enjoyed your experience and felt completely supported while reviewing your protection options. It is wonderful to know our staff provided clear explanations and demonstrated such exceptional courtesy throughout the entire process. We truly appreciate your thoughtful feedback regarding our team's dedication to customer care, and we will be sure to pass along your kind words to everyone who assisted you. Thank you for choosing us.

Rated 4 out of 5 stars

They were very helpful in helping me…

They were very helpful in helping me choose another Medicare plan that fit my needs.

5 October 2026
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Reply from SelectQuote

We're so pleased to hear that our team was able to assist you in selecting a coverage option tailored to your needs. Thank you for taking the time to share your positive feedback with us!

Rated 5 out of 5 stars

Helpful People I Spoke With

Great service and details provided that I could understand

28 September 2026
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Reply from SelectQuote

Thank you for taking the time to leave us a five-star review. We are delighted to hear that our team provided excellent service and explained everything in a way that was clear and easy to follow. Your kind feedback is greatly appreciated!

Rated 1 out of 5 stars

Transfer to an incompetent sales person…

Transfer to an incompetent sales person was disconnected twice had to start over it took over an hour and a half to get it done 3 days later you say I'm not approved I regret using your service and putting the time effort into this

30 September 2026
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Reply from SelectQuote

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The people that I talked with were very…

The people that I talked with were very helpful in getting me started with my plan. They explained how it works and all the benefits I could receive.

25 September 2026
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Reply from SelectQuote

Thank you for your feedback. We are happy to hear that our team was able to guide you through your new coverage and explain all your options clearly.

Rated 1 out of 5 stars

Well Linda Kemper the sales agent lied…

First of all I lost my insurance then I called select quote and I talked to Linda Kemper she told me I could get my old insurance because I don't have medical which was scan I do have medical she lied to me then she told me I could keep my caregivers which was another lie my pain doctor did not show up in my network she said that the POS with let me be able to see her but when I called back and talked to a sales agent they told me that that was only concerning dental she lied again I think I'm going to take legal action between you and Linda Kemper thank you very much this is my experience

24 September 2026
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Reply from SelectQuote

Thank you for making us aware; we will review the calls.

Rated 5 out of 5 stars

I’ve been using Select Quote for nine…

I’ve been using Select Quote for nine years now and Andrew Wright as my agent, he always finds me a policy that fits my needs he explains everything I need to know about the policy. He is very thorough and passionate about his job and he always there for me if I have any questions. I always tell my friends about Select Quote and Andrew Wright you are very lucky to him as an agent. Thank you Select Quote and Andrew Wright !

Christopher P. Gort

2 October 2026
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Reply from SelectQuote

We are happy to hear about your positive experience over the past nine years. It is wonderful to know that our dedicated team member has consistently taken the time to explain every detail, address your questions thoroughly, and ensure your coverage fully aligns with your personal requirements. We greatly appreciate your long-term loyalty and your kind recommendations to your friends. Thank you for sharing such encouraging feedback with us; we look forward to continuing to serve you.

Rated 5 out of 5 stars

Michelle was super nice

Michelle was super nice. She was very thorough with information and her Customer Service was excellent. It was an added bonus that she and I have the same birthday!

1 October 2026
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Reply from SelectQuote

We are so pleased to hear that you had such a wonderful experience! It is fantastic to know that our team member provided excellent customer service, was very helpful with all the details, and shared a fun personal connection with you. Thank you for taking the time to share your delightful feedback!

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