This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more
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Where do I begin? It was a 3 month nightmare. First I was given the wrong quote on the premium. So when I got the document to sign, I nearly fell over. I was told the premium would be about $25 more a month than what we pay now. But going from $175 every quarter to nearly $600 is NOT a mere $25 more a month. So that needed to be changed. Then it took 3 weeks for me to finish the online procedure because I could not access the website that the policy went to, which was Prudential. Which is really Prudential’s problem cause it’s there website so technical issues should be handled with them. I made multiple calls to Select Quote, saying I can’t complete the application on line. Find out that the info a Select Quote agent typed in was a typo and that is why it would not let me log in to finish the application with my birth date and last four numbers of my social. At this point I was really fed up and didn’t want to deal with the first agent I had, which was Francis, I believe. So they gave me Lydia. I find out when the nurse came for the medical evaluation she had the wrong address. I notified Lydia the address was wrong. Then I find out the name on the policy is spelled wrong and weeks later the address is still incorrect. I was to sign the policy as well (on line) because I’m the policy holder, nope my name was not on there. Then I was given another Select Quote agent, I think Mat. At this point 3 months later now all the mistakes and typos still haven’t been fixed so “I” contacted Prudential directly myself and got a real agent who then spent 3 days fixing everything and getting corporate to override certain changes, like name spelled wrong etc. It was a complete nightmare and I would never use Select Quote ever again. Right now I’m dealing directly with Prudential and because of this huge 3 month multi mistake mishap, I’m waiting for the other shoe to fall cause there is still an issue. Their computer shows banking information, but I never gave them my banking info. So I’m waiting for them to catch up to the final mistake so we can correct it.

Reply from SelectQuote
Straight forward approach to obtaining my desired insurance needs

Reply from SelectQuote
The communication was average when I had questions.

Reply from SelectQuote
After my visiting nurse and blood draw, urine test I was simply astounded how much trouble there was with paperwork. I certainly hope the situation improves!

Reply from SelectQuote
Simple and always kept me informed of what the status was with the application and process.

Reply from SelectQuote
All of the people we worked with from the initial call, through the medical examination and ultimately to the final resolution through the final issuance of a life policy, were professional, helpful, and efficient. I appreciated all of their assistance.

Reply from SelectQuote
This was so much easier than I expected it to be.i highly recommend select quote. They got me an excellent policy for less thanI expected and for a longer term. Thank you.

Reply from SelectQuote
Was given an approximate cost for a term life insurance policy after answering a few questions. Rep explained the process and requirements for obtaining coverage.

Reply from SelectQuote
The support was great, the following thru the process providing support was great, answering my questions was great.
It is taking a longer period of time to get insured because of medical record request. I am wanting insurance ASAP. Please work on the approval process
Very helpful and patient with all my questions. Price was excellent and customer services were friendly and kind.
I got all the information I needed and Chris DuPont was an awesome advisor. He took the time to help me find exactly what I needed.

Reply from SelectQuote
The process was so easy. Nick S. was very efficient in finding me a significant savings for a policy that was better than the one I was paying a lot more for.
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