Banner for SelectQuote

SelectQuote Reviews 

12,639
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,596 reviews, reviewers overwhelmingly and consistently had a truly great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents who consistently provide professional guidance and patiently answer every question throughout the entire procedure. Many consumers truly appreciate the exceptionally clear communication, helpful expert advice, and smooth assistance received when exploring various available insurance options. However, some reviewers were not happy with response times, noting recurring instances where phone messages or important emails went completely unanswered for several days. A few other people also felt that securing final approval involved unexpected scheduling delays and tedious steps that ultimately caused considerable frustration for them.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were... See more

Customer service

Users describe positive interactions with customer service, noting that agents are courteous, professional,... See more

User experience

Consumers find user experience to be positive, highlighting that the process is quick and easy compared to... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more

Company replied

Rated 5 out of 5 stars

Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more

Company replied

Rated 5 out of 5 stars

Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(12,639)

1,601 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Answered questions and explained the options clearly.

23 September 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our team was able to provide clear guidance and helpful support during your visit. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Top notch experience!

My experience with SelectQuote has been seamless! Their customer service is top notch.

16 September 2026
SelectQuote logo

Reply from SelectQuote

We are so thrilled to hear that you had such a smooth experience and received exceptional service from our team. Thank you for taking the time to share your positive feedback!

Rated 5 out of 5 stars

easy process...agents were professional…

easy process...agents were professional and friendly
very helpful, will recommend to friends/family

16 September 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that your experience was smooth and that our team provided professional, friendly, and helpful support. Thank you so much for your high recommendation and for sharing your positive feedback with us!

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient. Had multiple people assisting the process.

23 September 2026
SelectQuote logo

Reply from SelectQuote

We are happy to hear that our team provided smooth and collaborative support for you.

Rated 5 out of 5 stars

I have worked with Select Quote to get…

I have worked with Select Quote to get Term Life Insurance multiple times and find their offers to always be the lowest cost to my pocketbook. Believe me, I do compare each time I shop. Select Quote does not disappoint.

23 September 2026
SelectQuote logo

Reply from SelectQuote

We are happy to hear that our services consistently deliver great value for your coverage needs. We appreciate you taking the time to compare options and share your positive experience with us. Thank you for your continued trust in our team over the years!

Rated 5 out of 5 stars

Gary Casper - great job of customer service and follow thru

Gary Casper did a great job of explaining various options and has stayed engaged with us with each step of the process and has continued with follow-up. Much appreciated!

15 September 2026
SelectQuote logo

Reply from SelectQuote

Thank you so much for the five-star rating! We are thrilled to hear that you received clear explanations about your options and experienced such dedicated, continuous support throughout every step of your journey. Providing thorough guidance and reliable follow-up is always our top priority, and we truly appreciate your kind feedback.

Rated 1 out of 5 stars

Select quote was a huge waste of time

Select quote was a huge waste of my time. 20 minutes or so filling out the online form, then 30 minutes on the phone with some nice lady who asked me all the same questions and a few more, then another 20-30 minutes with the actual agent or whatever he was answering those same damn questions and more yet again, only to be told at the end that I would need to take a day off work, fast for 8 hours, give blood, urine, etc. at a doctors office to maybe get an offer of insurance (not a policy). Thanks for wasting my time, but if that was necessary to get a policy, why not state that upfront and be done with it? My time is worth something to me if nobody else. Thanks for wasting it. I went with another company and got my $250,000 policy the same day. Their process is anything but easy or quick. Rule #1 of business: make it easy for your customers to give you money. Select quote doesn’t do that in my experience. At all.

15 September 2026
SelectQuote logo

Reply from SelectQuote

Thank you for taking the time to share your feedback with us.

Rated 5 out of 5 stars

The entire process was quick and easy

The entire process was quick and easy. Nick Smith was professional and courteous and got me to the best insurance company for my needs. I am still waiting for information on acceptance (I am over 70) but the overall experience with SelectQuote was very pleasant and helpful.

9 September 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with our team. Thank you for sharing your positive feedback about the quick and seamless process. We appreciate your patience while your application is being finalized, and we hope the final outcome fully meets your expectations. It is wonderful to know our support was helpful to you.

Rated 5 out of 5 stars

The process was quick and thorough

The process was quick and thorough. Although it required lots of individuals however the staff were on job to get things done the right way.

22 September 2026
SelectQuote logo

Reply from SelectQuote

Thank you for the 5-star rating! We are so glad to hear that our team was able to work together efficiently to complete everything thoroughly and correctly for you. Your positive feedback means a lot to our staff.

Rated 5 out of 5 stars

Great experience overall

Great experience overall. Fair pricing with excellent coverage.

22 September 2026
SelectQuote logo

Reply from SelectQuote

We appreciate your positive feedback regarding our affordable rates and great plans.

Rated 1 out of 5 stars

Deceptive experience

I was told this process would take a day now I am told it will take weeks. I don't have anything positive to say about the experience.

15 September 2026
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Easy Process

The process was easy from start to finish!

22 September 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding how simple our entire procedure was for you.

Rated 4 out of 5 stars

The process and ease was impressive.

Don Haraway was detailed and very knowledgeable. The process was easy and helped achieve our goal.

15 September 2026
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear that you had such a smooth experience and that our team was able to help you reach your goals. Thank you for taking the time to share your positive feedback with us!

Rated 5 out of 5 stars

Very good

Very good, very professional

15 September 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with our team's high standard of service and expertise. Thank you for your feedback.

Rated 5 out of 5 stars
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience and found our assistance so straightforward and convenient. Thank you for taking the time to share your kind feedback with our team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look