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SelectQuote Reviews 

12,645
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,596 reviews, reviewers overwhelmingly and consistently had a truly great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents who consistently provide professional guidance and patiently answer every question throughout the entire procedure. Many consumers truly appreciate the exceptionally clear communication, helpful expert advice, and smooth assistance received when exploring various available insurance options. However, some reviewers were not happy with response times, noting recurring instances where phone messages or important emails went completely unanswered for several days. A few other people also felt that securing final approval involved unexpected scheduling delays and tedious steps that ultimately caused considerable frustration for them.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were... See more

Customer service

Users describe positive interactions with customer service, noting that agents are courteous, professional,... See more

User experience

Consumers find user experience to be positive, highlighting that the process is quick and easy compared to... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more

Company replied

Rated 5 out of 5 stars

Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more

Company replied

Rated 5 out of 5 stars

Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(12,645)

1,607 reviews in the last 12 months

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Rated 5 out of 5 stars

Price

Every thing was good

1 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you very much for taking the time to share your positive feedback, as we deeply appreciate knowing that every aspect of your visit met your expectations.

Rated 5 out of 5 stars

Good interview with agent

Good interview with agent

1 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience during the discussion with our representative. Thank you very much for taking the time to share your positive feedback with us today.

Rated 5 out of 5 stars

Helpful and Followed Through

Everyone was helpful at moving things forward, giving rates and then helping get over those last steps needed.

9 September 2026
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Reply from SelectQuote

We are thrilled to hear that our team provided continuous support, clear rate details, and the guidance you needed to reach the finish line. Thank you for taking the time to share your positive experience with us!

Rated 1 out of 5 stars

Over 2 months to get approved

Over 2 months to get approved. This 3 party getting my medical records was the hold up. This company is the worst. Something has to be done about this.

9 September 2026
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Reply from SelectQuote

Thank you for your feedback.

Rated 1 out of 5 stars

6 weeks to process an application after…

6 weeks to process an application after I already paid a month of coverage is out of line. Absolutely unacceptable.

8 September 2026
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Reply from SelectQuote

Thank you for your feedback. We are reviewing our processing steps to fix this delay.

Rated 5 out of 5 stars

Very quick way to get good insurance is…

Very quick way to get good insurance is staff is very friendly and knowledgeable

8 September 2026
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Reply from SelectQuote

We are thrilled to hear that our team provided prompt, friendly, and expert assistance. Thank you so much for taking the time to share your wonderful five-star experience with us!

Rated 5 out of 5 stars

Great customer service

Great customer service. Prompt and knowledgeable personnel and excellent pricing with many options

8 September 2026
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Reply from SelectQuote

We are thrilled to hear that our team delivered fast and expert assistance while offering great choices that fit your needs. Thank you so much for sharing your positive feedback!

Rated 5 out of 5 stars

Easy to deal with very friendly swift…

Easy to deal with very friendly swift action. Even though Prudential made an error on a bank account number, they added an extra digit. No big deal handled very quickly. Overall, pleased.

1 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. Thank you for your positive feedback. We appreciate your patience while we corrected the routing error and are pleased we could resolve the matter swiftly for you.

Rated 5 out of 5 stars

Nice Experience

Nice people to work with. Good communication and I believe I ended up w a good policy at a fair price.

1 September 2026
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Reply from SelectQuote

We are thrilled to hear that you had such a positive experience with our team. Clear communication and finding you great coverage at a reasonable rate are always our top priorities. Thank you so much for your feedback!

Rated 1 out of 5 stars

No clue what to do next

I inputed all my information, then I got a phone call and they asked and inputed all the same information, got a appointment for a nurse to come over to ask me all the same questions again and have not heard a peep ever since she left. I have no clue where anything stands or what is next

1 September 2026
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Reply from SelectQuote

Thank you for taking the time to share your feedback. We appreciate your patience and recognize how frustrating it is to repeat your details multiple times and then experience a complete lack of follow-up regarding your status. We are reviewing our intake processes and care coordination procedures internally to prevent these repetitive questions and to ensure clear, timely updates are provided after every home visit.

Rated 5 out of 5 stars

fast to the point

1 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding our quick and direct service.

Rated 5 out of 5 stars

I DON’T LIKE NEEDLES

The lady that came by today was professional and completed everything she needed in a timely manner.

13 September 2026
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Reply from SelectQuote

Thank you so much for the wonderful 5-star review! We are thrilled to hear that our team member provided efficient service while maintaining the highest level of professionalism during her visit. Your positive feedback means a lot to us, and we truly appreciate your business.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. Quick response to questions. Easy process. I was kept up to date through the approval process.

7 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. Thank you for your feedback regarding our quick updates and smooth approval procedure.

Rated 2 out of 5 stars

Not sure it's worth it

Too much back and forth. It was a waste of time responding to emails. Kept getting the same reply which appeared to ignore my responses or replies. Too many company names involved. I don't know who I'm insured with. Premium numbers were different from what I was told. There's an issue with my premium pay schedule.

1 September 2026
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Reply from SelectQuote

Thank you for sharing your feedback. We regret that your recent experience involved repetitive communications, confusion over coverage providers, and discrepancies in your rate schedule. We are actively reviewing our processes to ensure clarity.

Rated 5 out of 5 stars

Select Quote gave me the best deal of…

Select Quote gave me the best deal of the three entities I researched. I came back to them after having a policy 15 years ago - glad I came back!

7 September 2026
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Reply from SelectQuote

We are happy to hear that you returned to us after so many years. Thank you for taking the time to compare your options and for choosing us to provide the best value.

Rated 5 out of 5 stars

Great communication with the agents

Great communication with the agents, and very smooth process

31 August 2026
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Reply from SelectQuote

Thank you for your review. We're glad you enjoyed your seamless experience with our team.

Rated 5 out of 5 stars

Easy straight forward

The comparison of several companies and streamlining the application process and links to complete other docs as needed

4 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience using our platform to evaluate options and easily finish your paperwork in one place. Thank you!

Rated 5 out of 5 stars

Great Experience

Overall, my experience was simple. I was overwhelmed initially when thinking about life insurance but all staff were so helpful. No one was pushy. They were knowledgeable and efficient communicators. Great experience.

29 August 2026
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Reply from SelectQuote

We're glad you enjoyed your experience with our team. Navigating life coverage options can certainly feel daunting at first, so we are happy to hear that our staff made the process clear and comfortable for you without any pressure. Thank you for sharing your feedback.

Rated 4 out of 5 stars

Satisfactory result

It took a while to get everything finalized but in the end it worked out well

29 August 2026
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Reply from SelectQuote

We thank you for the feedback and appreciate your patience while we finalized your process.

Rated 5 out of 5 stars

Great people

Great people, very helpful

5 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. Thank you for your feedback!

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