Select Auto Protect Reviews 407

The worse service experience I have endured in my 50 years of life. Do yourselves a favor and do not put yourself in this situation. They will not cover you, and then when you cancel they will not reimburse you.

I want this policy cancelled

Great job folks

SCAM...have a claim and you are NOT handling a claim. 5 days now and STILL NO ANSWERS.
Turoving over to authorities for investagation.

My first warranty claim 6 months after purchasing the platinum policy, I along with my Honda dealership have not be able to get any response. I'm considering contacting an attorney.

I dont leave reviews often but I am absolutely appalled at the service we received. This is a long in depth one so buckle up. We dropped my husband's car at his mechanic in need of a new transmission. His mechanic tried to call the number given for 2 weeks with no answer. My husband called and they said oh you never signed the contract....we had been paying them for months and no one mentioned it when we had already called them a few times for payments. So he signed and they were like ok your mechanic can call now. He tried again for days. No answer. We had to call again. We asked if they could call our mechanic. It had been sitting in their shop for 2 weeks with the new transmission sitting in the shop waiting to be put in. They did not call and our mechanic still didnt get through. We called again. This time they put the claim in for us. After 3 and a half weeks my mechanic finally got through. But here's the kicker our mechanic put the transmission in the car because he couldn't just let it sit there for almost a month. Well now the warranty service said they will not cover it because they didnt get diagnostics. Our mechanic gave them all the diagnostic information. They still wont cover it. We also asked to speak to a supervisor. We called and they said they'd put in the request. 24 hours later. Still no phone call. We called back the authorization for us speaking to the supervisor had not yet been pushed through. They added a note to push it. Almost 7 hours later still no phone call. We called back and finally got through. They stated there's nothing they will do to cover the work since our mechanic didnt wait the weeks it took to get in contact with anyone. Our mechanic also said their authorization employee who took his phone call was nothing but nasty with him.

Partially my fault but don't like talking on the phone about this kind of stuff. Manage to get this purchased for my electric truck just through email and text, hoping product works the way I want it to.

fast & good service

gentleman listened to my needs and answered all questions courteously and informatively

Easy and honest, more miles more years less money better coverage.
I asked then to give me the best quote they can now. Not a call back quote or a we will math that quote.. a blow every one away quote and that's what they did

Eric is knowledgeable and very efficient. He handled the policy

Great price and customer service sales

Very fair price and did not balk at the discount advertisement I found online.
Took repeated emails to connect as I was trying to avoid 'sales calls'.
Was not made aware of the 1,000 mile or 30-day waiting period, and though it certainly is a fair requirement, it was a surprise when the contract showed up.

Your rep. Michelle Moore was very helpful on walking me through an Auto select protect car warranty for my Toyota rav 4 hybrid. She answered all my questions and was very pleasant and helpful. Thanks so much.

Michelle Moore was fantastic to work with! She made the whole experience easy and fast. Great customer service! Promote her and hire more people like her. Also the coverage and pricing was much better than what the dealership was offering.

Eric was professional and patient. He explained everything clearly and took the time to answer questions