Select Auto Protect Reviews 407

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers had a great experience with this company. Customers are really happy with the staff, finding them helpful, professional, and knowledgeable. Many people appreciate the fair pricing and the excellent customer service they received, often highlighting that the process was smooth with no hidden costs. However, some customers also noted issues with the service and warranty claims. A few people experienced denials of coverage, with some mentioning difficulties in communication and slow authorization processes, leading to extended wait times for repairs.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism and helpfulness. Customers... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the quick... See more

Warranty

Users describe ambiguous interactions with warranty. Many customers express significant dissatisfaction,... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing to be fair, reasonable, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I signed up with Select Auto Protect, because my dealer was really screwing around. Well, the Sales Manager at the dealer just called and gave me the same price as SAP so decided to go with them. I ex... See more

Rated 4 out of 5 stars

Very fair price and did not balk at the discount advertisement I found online. Took repeated emails to connect as I was trying to avoid 'sales calls'. Was not made aware of the 1,000 mile or 30-day... See more

Rated 5 out of 5 stars

Mr. Russo was very professional and answered all my questions quickly. He really made the process easy. The real test is going to come when I actually have a claim- until then all I have to go by is... See more

Rated 5 out of 5 stars

Previously purchased an Extended Warranty for my vehicle through Select Auto Protect and decided to try them again for a Warranty on my wife’s vehicle. I dealt with Eric Russo and he could not have b... See more


Company details

  1. Auto Market
  2. Auto Insurance Agency
  3. Auto Parts Market
  4. Insurance Agency

Written by the company

Select Auto Protect specializes in providing car warranties to protect our customers against the high costs of unexpected repairs. We offer a variety of coverage options to suit the needs of different car owners, including comprehensive coverage and limited coverage plans. Our team of experienced professionals is dedicated to providing excellent customer service and helping our customers find the right car warranty for their needs. In addition to our competitive pricing and flexible coverage options, we also offer additional benefits to our customers, such as 24/7 roadside assistance and rental car reimbursement. We are committed to helping our customers keep their vehicles on the road and minimizing the stress and costs associated with unexpected repairs. Whether you're a new car owner or have been driving for years, we have a car warranty option that can provide the protection you need. Contact us today to learn more and get a quote for your car warranty.


Contact info

3.8

Great

TrustScore 4 out of 5

407 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company has denied my claim

This company has denied my claim. They refuse to allow me to speak with anyone other than one customer service associate. Their reason for denial is not even valid according to the repair shop. They refuse to release their inspection. In addition I am out for a week of a rental because they said my truck had to sit at the dealership and wait on inspection.

22 December 2025
Unprompted review
Rated 3 out of 5 stars

I can't honestly give an opinion until…

I can't honestly give an opinion until I've had to use the plan. What I will say is the first offer that was given to me was, in my opinion, high. The second offer from a different salesperson was $150 lower. I went back to the first salesperson and stated if I could get it for $50 lower then I'd go with that salesman which is what I did. As far as cost I'm very happy! Can't comment on service until I've had to have my car serviced, if ever.

27 November 2025
Rated 5 out of 5 stars

Another Honest Review about Select Auto Protect.

No for starters I am not compensated by anybody except my own experiences. Like much of the reviews here I am not going to write about how I dealt with Mr. X & Ms. Y about the deal I got...it really does not help anybody looking to find out if this company stands behind their warranty. I purchased 3 warranties from Select all at a very fair & reasonable price. Like most pieces of insurance (or this case warranties) you purchase with hope you really do not need it but when you do it is there. I take reasonably good care of my automobiles and recently when I needed some front end work performed on my car it was a GREAT experience dealing with Select. My mechanic was forthright and honest on the work that was needed and within 24 hours the work was authorized and performed to my satisfaction! If I was not satisfied on my first purchase from Select believe me I would not have purchased 2 more for my other cars. Plus whenever I felt I needed to contact anybody at Select I NEVER had a problem, no run around just a clear concise honest answer on what Select will and will not cover all to my satisfaction! Keep up the Great work as I hope this review helps those deciding where to go for an extended auto warranty.

18 November 2025
Unprompted review
Rated 4 out of 5 stars

I signed up with Select Auto Protect

I signed up with Select Auto Protect, because my dealer was really screwing around. Well, the Sales Manager at the dealer just called and gave me the same price as SAP so decided to go with them. I expected a hard sell when I called to cancel, waited about 30Secs to speak to Cust Service. Easy Peasy, Will definitely go back when Car #2 needs an extension

4 November 2025
Rated 1 out of 5 stars

was denied a claim for reason unknown

was denied a claim for reason unknown, was advised that the adjuster came the shop where vehicle was located but this is untrue as the service manager will confirm, the shop advised to come get the vehicle as this was the only way of travel at the time, took the vehicle back and attempted the process again, was denied because of this I suppose, the people at this place would not even talk about it, was advised to file a new claim but was told it would also be denied. Not very happy with this company right now

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy a policy from this company

Do not buy a policy from this company. I filed a claim for a transmission. After sending documentation, making 20+ phone calls to the company, (they never returned a phone call) paying for a teardown for the transmission they denied the claim stating "pre-existing conditions". After that, I couldn't get a hold of anyone in charge. Left many messages and never received a return phone call. Notified BBB and my credit card company that this was a scam. Select Auto did not respond to the BBB or credit card company. I got a full refund through my credit card company.

3 April 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look