Secret Benefits Reviews 

977
•
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the website feels saturated with inactive profiles and automated systems that consume user credits. Many people explicitly mentioned having to pay excessively just to open and reply to messages that ultimately lead nowhere and waste valuable money. Though some reviewers encountered frustrating obstacles, a small group of users were actually happy with the platform and quickly connected with real matches. These positive individuals genuinely felt the site worked very well for finding real interactions despite all the widespread issues reported by other users.

What people talk about most

Website

Consumers find the website frustrating due to widespread fake profiles and automated bots. Reviewers... See more

Payment

Customers consistently note negative experiences with payment, expressing deep frustration over having to buy... See more

User experience

Clients share profound dissatisfaction with the user experience, expressing frustration over profile... See more

Price

Customers expressed deep dissatisfaction with the high costs, describing purchases as very poor value after... See more

Social media

People report widespread dissatisfaction with social media features, expressing frustration over numerous... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Firstly, it is worth saying i have met girls off the site that are genuine and are fantastic, and i believe all the profiles are genuine, and the girls are all there for different reasons, some just f... See more

Rated 1 out of 5 stars

Cheaters like my husband love this site. Sad thing is he would rather pay someone to be intimate with him (not good looking guy) and doesn't care if his wife is doing without. He also turns them into... See more

Rated 1 out of 5 stars

Scam! They send automated messages from fake profiles. I received over 25 messages, replied to 10 (verified, some with Top Admirer) yet none of them responded. One, saying were located same town as me... See more

Rated 1 out of 5 stars

Out of 50 maybe you get one real person. It looks like the site is either mostly bots or the accounts are being manipulated by the app admins: as most other reviews describe you'll get a lot of messag... See more


Company details

  1. Dating Service

Written by the company

Secret Benefits takes pride in providing excellent customer service that goes above and beyond. If you are having a problem with the site, please contact us directly and we will do everything we can to solve it. Secret Benefits is where generous and attractive people can meet to find adventure and companionship.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(977)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Be prepared to have hundreds of ladies writing to you!

It can be overwhelming at times keeping up with the convos, but secretbenefits.com is a great site for secure internet dating. Many of the members are video verified. Thousands of very attractive singles looking for serious relationships. Customer service is great, and always takes care of any questions, or issues I might have.
Highly recommend this site to others.

3 March 2024
Unprompted review
Rated 3 out of 5 stars

You can tell what it wants to be…

The site seems like it wants to be genuine, but there appears to be no incentive or encouragement for the women to reply to contacts - and the reply rate is as poor as Tinder, but with a substantial outlay for sending messages.

The price of everything is 10 credits, meaning that a purchase of 200 credits is basically 20. so, $4.50 per contact. This would be fine as a method to discourage spamming messages to every girl and encouraging those of us who can afford it to use the site if there was a better reply rate than you can get on low-rent sites. I didn't get my money by throwing it out of the window for no reason. Perhaps credits could be returned if the girl never replies (with bot replies/message not counting)?

It's also a bit poor that girls are encouraged to add "private galleries" (which men are charged another 10 credits to access) - but banned from putting private content on them should they so choose, which is likely what people are expecting when they pay extra to see these "secret photos". This part of the site does make it feel like it is a little scammy.

I actually recognised two girls on the site already, so I know that at least some of the accounts are probably genuine. But that's the same on Tinder, where you can message for free with no worse a reply rate - and potential better results.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

My 2 cents on SB

I was skeptical when i first joined the site never knowing what to expect but then over the next few days was amazed how easy it was to communicate with some very beautiful woman who messaged me back and have started up some amazing chats with them will hopefully meet with someone really soon. Overall, Sb has been a great site to be on.

Thanks, Sebas

11 February 2024
Unprompted review
Rated 5 out of 5 stars

I used a few different sites before

I used a few different sites before, but this one has given me the best results for my money. All the responses are genuine and serious. I can finally have a chance of finding my wife.

20 February 2024
Unprompted review
Rated 2 out of 5 stars

Fake Bots - Do NOT buy a membership. They lure you in

At first, I asked the customer support if there were Bots, and they went and deleted my account.

1) I found out many of the accounts are fake women who Message you so that you subscribe to pay.

2) I read online many women have accounts there without their knowledge. Essentially someone from SB scrapes the internet uses their photos, and signs them up.

3) They track your IP, and if you ask them about the Bots, they remove your account and harass you via email.

Overall, the messages you receive from the women are 1 liners and you can tell they didnt write them

18 February 2024
Unprompted review
Rated 5 out of 5 stars

I don't have time to fantasize about a…

I don't have time to fantasize about a picture and I don't have time to keep putting coins in the machine talking to a screen while hoping that the woman's real. I have a zero tolerance for BS and games.

That is exactly why I keep coming back to SB. More women on the site have been ready to cut the cr*p and get to the point with me than any other site that I’ve wasted my time with, so you can take my word for it that if you are like me, you shouldn’t be too disappointed with this site.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

My experience is mostly excellent

My experience is mostly excellent. I just met a new match that's very beautiful and sweet. She's African-American and I love her hair very much so and I love her height she's very tall and she seems like a comfortable person to be around all the time God bless thank you very much for helping me find the kind of woman I was looking for. Bye

5 February 2024
Unprompted review
Rated 5 out of 5 stars

A model for other dating sites

Beautiful profiles, clean photos and many new as well as verified. lovely ladies in my chats and so far no foul language. I chose ladies within 15 years of me for the sake of maturity and compatibility. Thanks for allowing my impute!

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Seems on the up to me

Just saw a blip about this site a few days ago. My experience so far is completely satisfactory. Haven’t paid anything to use the site, and I think I will find a real caring and understanding man

28 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM-SCAM-SCAM

SCAM-SCAM-SCAM! You have been warned! Take time to read the TOS and you will see the "girls" will send out messages, although they didn't and they're "online" even though they are not! This causes you to use your credits (your hard earned money) to read a message from a girl that didn't message you!!! Less than 1/3 of the profiles are real people. I have a specific profile and wasted credits reading messages from people that should not have responded. SCAM!
Of the real replies from real girls, expect to pay them outlandish amounts so they can be treated like the "Queen" they are! You will NOT get what you are seeking here fellas! DO NOT WASTE YOUR TIME!!!!

17 January 2024
Unprompted review
Rated 5 out of 5 stars

The chance to meet interesting people…

The chance to meet interesting people is very high. There are many active users, but the service is not available in all countries, which makes it not as interesting if you like to travel. The verified profiles are really good if looking to weed through the junk from the serious members.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

I have tried to contact support more…

I have tried to contact support more than 12 times. i have all the emails and screenshots.

This is pathetic service especially to those who value their time.

EDIT- instead of desperately trying to get this review removed. Why don't you actually fix the problem for the customer?

23 January 2024
Unprompted review
Rated 5 out of 5 stars

I think this is a great date service

I think this is a great date service and many of the women are beautiful. The only thing I wish that I had more time because chances are I can't get away from work very much to be trekking all over to meet in person with these beautiful women. I wish I could use credits to have a live video chat within the site. Thank you for taking the time to read this message and for your consideration in this manner.

15 January 2024
Unprompted review
Rated 2 out of 5 stars

SCAM SCAM SCAM

This site is for scammers just wanting to take your money, I am seriously out of pocket because of females asking for loans, then asking for more and more and promise to pay back but this does not happen, have deactivated my account. Now will contact my bank to try and get my money back. I have also sent this from a different email as I don’t want any more hassle. Will be blocking emails from these robbing females, who are threatening me with police action!
Changed to 2 stars because customer service got my fees back quickly, however was still out of pocket by hundreds due to unscrupulous females making use of the site and conning me.

21 January 2024
Unprompted review
Rated 1 out of 5 stars

No suitable women

I listed my preferences such as age (50-65), casual relationship, non-smoker, etc. Not one of the messages received was in this age group; most in their 20s-30s, about half were smokers, and so forth. I spent no money because there was not one of the women I wanted to contact. It seemed obvious that those who messaged me had not read my profile, or were autobot. For example, two recent messages came from supposed women, 19 and 23. I'm 70. I'm not interested in dating anyone who is young enough to be my granddaughter. This site is a complete waste of my time.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

A big kiss to the support with…

A big kiss to the support with Secretbenefits.com. Very timely, helpful and even a profile tip. I really like the emails from Stella too. Now, if only I could find my perfect match…

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Looking on SB for my hero

Hi. This is my first time using this kind of dating site. There are not a lot of guys to pick from where I live so I want to meet a different man in the city who can take care of me and help me get out of this town, haha.

9 January 2024
Unprompted review
Rated 2 out of 5 stars

Absolute scam

Absolute scam, I politely messaged women near me, no reply, I replied to messages sent to me, still nothing afterwords, the website is purely after your money, if the webite was legit, then it would make members submit some ID to prove they are real. Avoid at all costs.
However, following this review, SB admin did compensate me for my troubles with a refund so their customer service help staff are very generous and understanding. Again after 2 months the customer service team have given me another 100 credits, because I complained again that there were no real women on site. Will continue using site to see if I can change my mind.

8 January 2024
Unprompted review

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