secondhandphones.com.au Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store

Information provided by various external sources

All of our second hand Phones & Tablets are quality checked by our certified technicians and backed with our no stress warranty. Shop online or in store.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

This is the second mobile I have bought…

This is the second mobile I have bought from Second Hand-phones in the last 2 months and once again it has proved to be great value. The iPhone 7 Plus is in great condition with a battery that holds its charge brilliantly. It arrived promptly and took no time at all to setup, transferring data from our old iPhone was quick and simple.

Great value and service again.

3 August 2020
Unprompted review
Rated 3 out of 5 stars

I ordered two identical phones

I ordered two identical phones. GRADE DESCRIPTION
Refurbished Very Good - This product is in very good cosmetic condition and although there may be some light signs of use One is exactly as I ordered it, the other one shows more than 'light wear' with 60% of the 'paint' missing from the fingerprint button. The response from Second Hand phones is 'The fingerprint reader is a high-wear area so most of what we have in this grade may show the same missing paint.
Photos on our website are stock images and do not represent the actual device that is for sale.' Both phones are working, delivery was excellent.

16 January 2019
Unprompted review

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