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Seattle Pottery Supply Reviews 

1,981
•
TrustScore 5 out of 5

4.8

Ceramic Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and knowledge of the staff, finding them pleasant and easy to communicate with for various inquiries. The products, including pottery wheels, glazes, and clay, are frequently highlighted for their excellent quality and variety, with many appreciating the detailed product information available. Reviewers also commend the prompt and efficient delivery service, noting that orders arrive quickly and are well-packaged, even for international or long-distance shipments. However, some customers experienced issues with order fulfillment and shipping times, with orders arriving later than expected or with incorrect shipping methods. A few people also reported receiving clay that was too hard or glazes that were watery, and one customer noted an uncomfortable sensation from a slip product.

What people talk about most

Product

People report positive experiences with product, often praising the wide selection of glazes, clays, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Order

Customers generally report positive experiences with ordering, noting that the process is often easy and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the glazes for being beautiful, easy to... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

Pottery store open on. Saturday! Came from Portland and loved the glaze selection and that there were so many test tiles on different clays! Lovely staff, overall great experience. I will be back

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more

Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,981)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

As Good As It Gets

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into pinhole or running issues with them. I can't decide which clay I like the best, but I am satisfied with continuing to use SPS clay for all my pottery. I have tried the Klamath and Vashon varieties. Very easy to work with- very "sturdy." I'd like to try Fools Gold, but being inland closer to Spokane than Seattle, the shipping costs are very hard for me to afford (not their fault). The staff has been excellent in communicating whenever I have a question. In an idea world, I could hop over to pick things up in person.

6 October 2025
Rated 5 out of 5 stars

New Wheel delivered!

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was minor issue with communication between me and the delivery company but Russell Wycoff was extremely helpful at ironing out the snafu. Thanks Seattle Pottery Supply for being there. Cathy Glass

30 September 2025
Rated 1 out of 5 stars

Patience

I can't complete this since I have not as yet received my order. At this point all I can say that it seems to have taken an inordinate amount of time from order to arrival.

29 September 2025
Rated 5 out of 5 stars

Online website is superb

Online website is superb! Ordering was user-friendly. Tracking updates appreciated. The company has all the products I use on a regular basis! The wheel bats I ordered are hard to find. Keep those in stock!

26 September 2025
Rated 5 out of 5 stars

Really nice products

Really nice products, but what is especially important when ordering remotely is an excellent and user friendly website. So easy to order and fast shipping!!

26 September 2025

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