Seattle Pottery Supply Reviews 

1,981
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide selection of products, including glazes, clays, and tools. People frequently commend the fast and well-packaged delivery, noting items arrive quickly and intact. The staff receives high marks for being knowledgeable, helpful, and friendly, providing excellent customer service. Reviewers also find the ordering process user-friendly and efficient, with detailed website information facilitating their purchases. However, some people mentioned unexpected delivery delays, orders arriving late, or higher shipping costs. A few others also noted specific product quality concerns, such as clay being brittle or slip causing adverse reactions.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great selection of clays, glazes,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the prompt and... See more

Order

Users describe positive interactions with order, highlighting the ease of online ordering and the speed of... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Staff

Consumers find staff to be positive, consistently describing them as lovely, helpful, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more



Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,981)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clay

I’ve loved the clay I’ve ordered. They processed my order fast and it was delivered fast as well. I’ll definitely be ordering again in the future!

30 July 2025
Rated 5 out of 5 stars

The staff at SPS

The knowledge and expertise of the staff is excellent. I have a very old equipment, which has been in storage for decades. Getting those older mechanisms back into working condition was huge problem for me which advice from SPS was so helpful. I am still needing to update my stuff, so I will be going back, I am sure, for more advice from time to time.

29 July 2025
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, shipping was fairly quick. Ordered sea mix 6. Package was in good shape and clay seamed usable. Have not tried it yet but look forward to trying it in a week or so.

28 July 2025
Rated 5 out of 5 stars

Great

Great. On time, good stuff. I'll order again.

2 July 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We await your order! Thank you for the confidence!

Rated 5 out of 5 stars

The clay is always top quality

The clay is always top quality. Ordering is easy with prompt delivery. Wouldn't buy clay anywhere else.

30 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We love having you as a customer! Thanks for shopping with us.

Rated 5 out of 5 stars

Quick shipping

Quick shipping. Excited to use my new clay.

28 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We ship as fast as we can! Enjoy that new clay!

Rated 5 out of 5 stars

Attention to detail

Attention to detail, quick to offer feedback delivery expectations, and always delivering the product requested!
Thank you guys and gals of Seattle Pottery, supply!

26 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

You are very welcome. Thank you for being a customer!

Rated 5 out of 5 stars

Quick and convenient

Decent price for four 12# chubs of clay plus free shipping, and the order was processed very quickly. I don’t live near a pottery supply so this was fast and convenient.

2 July 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

Glad you are enjoying the sample kits that we produce. We have some new ones in the work so keep your eyes out for them.

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