Seasalt Cornwall Reviews 119,501

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 27,043 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and durable, often lasting for years. Many appreciate the wide selection of clothes, colors, and styles, with specific mention of petite sizes being a great fit for shorter individuals. The delivery service is frequently highlighted as swift and efficient, with orders arriving quickly and well-packaged, often using recyclable materials. Reviewers also find the online ordering process simple and the overall service professional and faultless. However, some customers also noted inconsistencies in sizing, finding that items can be too big or too small, making online ordering challenging for certain garments. A few people were dissatisfied with the packaging, mentioning that clothes arrived creased and sometimes with a bad smell, despite the company's eco-friendly efforts. Additionally, a minority of reviewers experienced issues with the quality of some recent purchases, citing poorly made necklines, loose buttons, or holes appearing in fabric shortly after wearing.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality, fit, and design of the clothes,... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the excellent... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting quick, prompt, and efficient... See more

Order

Customers report a high level of satisfaction with the ordering process, consistently describing it as easy,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the usual quality and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of Seasalt Cornwall for many many years. I love their clothes and jewellery. Always well made. Always a good size you can trust and always last wash after wash. Their clothes ge... See more

Rated 5 out of 5 stars

I love Seasalt clothes, fabric textures and colours are great. Especially good is the ‘petite’ size as I am only 5’ tall. I bought the Charlotte Storm dress in 14 petite, a little tight in waist so... See more

Rated 5 out of 5 stars

Although I seemed to have ordered two of the same linen top…it was very simple to pick them up at the shop, try them on and return the one for a refund. The store assistant ordered another top in the... See more

Rated 5 out of 5 stars

I enjoy shopping at Seasalt. I look forward to receive my order, which arrives within a couple of days. The quality of the clothing is always perfect. If I need to return, the customer service is exc... See more


Company details

  1. Clothing Store

About Seasalt Cornwall

Written by the company

HELLO FROM CORNWALL

On the southwest coast of England, almost completely surrounded by sea, our home in Cornwall is famous for its windswept cliffs, sandy beaches and rolling hills.

It's where we were founded in 1981, with a little family shop selling workwear and waterproof coats to fishermen and sailors, as well as local artists who chose practical aprons and hard-wearing smocks for long days in the studio.

From the very beginning, we've been passionate about crafting clothing that will be loved and worn for seasons to come, and we're proud of our considered approach. We focus on quality and longevity, using fabrics with organic, recycled and responsibly sourced fibres that are better for people and the environment.

Today, the story of Cornwall's wild landscape and artistic community is still woven through every garment. Each collection is carefully curated to inspire creative, confident dressing, with a range of timeless shapes, rich coastal colours and sizes to fit UK 6 - 28 as well as Petite and Tall.

We hope the clothes we have created will become part of the rhythm of your life and bring joy and beauty to your every day.

Thank you for being part of our journey. We look forward to sharing our love of Cornwall with you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to shop on line

Easy to shop on line, to order more than one size and return the one not needed with no fuss. What a pity we no longer have a store.
Delivery service is swift and dependable.

12 June 2026
Rated 5 out of 5 stars

Boots

I enjoy shopping at Seasalt. I look forward to receive my order, which arrives within a couple of days. The quality of the clothing is always perfect.
If I need to return, the customer service is excellent. The process is easy to follow and the money is back in my account within a few days. I like that you receive regular email updates.

12 June 2026
Rated 5 out of 5 stars

Fantastic Service!

I went into Seasalt in Shrewsbury just to browse at the dresses now it's getting warmer.
I've never worn a dress in my life and hadn't a clue what I liked or what would suit me.
A lovely lady Jo asked me what I was after and listened to my concerns about length and longer sleeves etc. She showed me lots of different styles and I tried on lots; she was very friendly and patient and made me feel confident about my choice!
I decided on a pretty dress but needed it in smaller size so the other lovely assistant, Sara ordered it for me to be posted to my address free of charge!
My whole experience was a really good one and has restored my faith in humanity! It,s so nice to receive great service in retail as it,s a very rare thing these days.
All I can say is a big 10 out of 10 for the staff in Seasalt Shrewsbury; well done and I will definitely be returning!!😊

16 June 2026
Unprompted review
Rated 4 out of 5 stars

The website was easy to use, goods as described

The website was easy to use, the dispatch and delivery were efficient. I have bought Seasalt garments before and been very happy with them, the Enor Dress Sea Spray Floral Bright Radish bought this time, is a good colour and fit, but the fabric is rather thin, so it looks cheaper. However, it is comfortable and will suit the hotter weather.

12 June 2026
Rated 5 out of 5 stars

I love this skirt

I love this skirt, the lovely vibrant colour the lovely cotton fabric and a really good fit.
Perfect with a white top.

12 June 2026
Rated 5 out of 5 stars

Lovely raincoat always good quality

Lovely raincoat & good quality. This is my 4th raincoat from Seasalt they look good, feel great on and most importantly keep me dry on my daily dog walks. I know I'll get good wear out of it.

11 June 2026
Rated 5 out of 5 stars

Returning customer

I have been a customer of Seasalt Cornwall for many many years. I love their clothes and jewellery. Always well made. Always a good size you can trust and always last wash after wash. Their clothes get better the more you wear them! I always feel myself in your clothes. Thank you for continually hitting the high target of never compromising on quality, choice and delivery!

11 June 2026
Rated 5 out of 5 stars

Nice company, nice clothes

No issues. Easy to order. Delivered quickly. Much prefer the new rewards programme. I've used Seasalt Cornwall for a while now. I shop both online and when I'm in the west country. My closest shop at home, is around forty minutes away, so it's a shame there's not a couple more stores around the midlands area. Always friendly staff in the vast majority of stores I have shopped in. And the online customer service has always been good too, with fast response times, whenever I've needed to contact them in the past.
I have found recently, that some of the sizing is not as generous as it was previously, having to size up on some garments.
Overall, I enjoy shopping with Seasalt Cornwall.

11 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look