In my experience, shipping to the UK takes around 1 week, and I didn’t have to pay any import fees or customs charges. The items look cool, the sizes are a bit weird and probably not for everyone. T-s... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
All of their items are heavily cropped, but this isn’t made clear on their pictures, I’m 6’4 so all their clothes look stupid on me even though I like the designs. £10 delivery then have to pay anothe... See more
Company replied
the support team was very friendly and helpful. Great garments except for one im sending back now but it was no problem the support team was helpful and understanding. Btw I love these unique pieces o... See more
Company replied
Quick delivery! The products I ordered were definitely oversized so I’m glad I sized down as they also inform you on some of their designs on the website. The quality is great for the price! Only have... See more
Company replied
Company details
Written by the company
Scuffers® is a clothing brand founded in 2018 based in Madrid. In full national and international growth, with a commitment to quality garments and all through an everyday urban aesthetic and full of light, with an undertone of exaltation of personal and differentiating nuances that seek a tireless personal growth. Scuffers was born with the purpose of representing every person who is willing to be more real. More alive. More honest with himself. More proud. More ambitious. In short, more THEM. As Always, With Love
Contact info
Pozuelo de Alarcón, 28023, Madrid, Spain
- help@scuffers.es
- scuffers.es
3.5
Average
20K reviews
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Too expensive
20 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Scuffers
We are very sorry your order did not arrive, but you were charged. We'll look into this issue to see how we can prevent this in the future.
Reply from Scuffers
We appreciate your review and are happy to know that our delivery was professional and respectful of your time. Thank you for your feedback.
Great quality goods
Great quality goods, excellent response after incorrect sized goods received, item replaced very quickly.
24 April 2026
Reply from Scuffers
We're happy to hear that you received great quality goods! We appreciate your feedback regarding the swift replacement. Thank you for your review!
Perfect Birthday Present For My 17 year old
Fantastic quality. Excellent customer service. My daughter was so pleased to get one of the hoodies for her birthday.
20 April 2026
Reply from Scuffers
We appreciate your wonderful feedback! We are so glad to hear that you were pleased with the quality and service and that your daughter loved her birthday hoodie.
After receiving my package on the 2nd…
After receiving my package on the 2nd of February I realised my package was missing one of the t shirts in the 2 Tshirt pack, I made a complaint that got no where, after a long wait for answers all I got was that the carrier said the parcel was normal, which I know to be wrong, due to the time and patience I have had with this I’ve decided to never buy from here again which is a shame cause I really do love the products but the service needs improvement.
26 January 2026
Reply from Scuffers
We're sorry to learn that you did not receive the complete order. We appreciate you bringing this to our attention. We'll investigate the issue with the carrier. We value your feedback and will use it to improve our service.
Reply from Scuffers
We appreciate you sharing your feedback! We're happy to know you found our clothes good quality and had no shipping issues.
all went wrhong
17 April 2026
liked a lot so cute
20 April 2026
Great customer service!
My niece loves her sweatshirt I got her for her birthday. Customer service was great, they respond quickly.
23 April 2026
Reply from Scuffers
We appreciate your wonderful feedback! We are so glad to hear that your niece loves the sweatshirt and that you were pleased with our customer service.
Reply from Scuffers
We appreciate your positive feedback! We're so happy you had a great experience with our quick delivery and easy shopping.
the most hoodie i’ve EVER had
20 April 2026
Reply from Scuffers
We appreciate your positive review! We are so glad you are enjoying our hoodie; we hope it is the best you will ever have!
My jacket has a huge rip in it and was…
My jacket has a huge rip in it and was a few days late. I really want to like it but I’m a little upset.
24 April 2026
Reply from Scuffers
We're so sorry your jacket arrived damaged and late. We value your feedback and will look into how this happened. We appreciate your patience.
It was just a frustrating experience…
It was just a frustrating experience from start to finish. Our package got lost
24 April 2026
Reply from Scuffers
We regret that your experience was frustrating, especially with the lost package. We appreciate your feedback and will review our processes.
Item not arrived
I ordered on 21st April and still haven't received my order.
Ive emailed with no response I payed £50which is a lot for 1 top not to arrive....
Poor
24 April 2026
Reply from Scuffers
We are very sorry to hear that your order hasn't arrived and that you have not received a response to your email. We'll investigate this issue. Thank you for letting us know.
Reply from Scuffers
We're happy to hear that you had a great experience with our fast shipping and excellent service. Thank you for your positive feedback!
Best Hoodie
As expected, the sizing and quality is great!! Really happy about the purchase i made. One of the best hoodies i own
23 April 2026
Reply from Scuffers
We appreciate your positive feedback! We are so pleased to hear that you're happy with the sizing and quality of your hoodie. Thanks for your purchase!
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