Seems like a great service in theory but they took items from my neighbours house instead of what I have left out as specified. The houses are clearly numbered so it’s pretty frustrating, especially a... See more
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The bins are always overflowing with dumped household waste the supposed tamper proof does not work and the poor shopping centre cleaners who have nothing to do with this donation for profit group get... See more
Easy to book online, though was required to include number of bags I was including in various categories- which at the time I didn’t really know, so just had to estimate which was a bit awkward. Confi... See more
Company replied
This is such a helpful service. Save yourself a trip to the Op Shop. Its a great way to re purpose your unwanted household goods or clothes and accessories you no longer need. Its especially great to... See more
Company replied
Company details
Written by the company
SCRgroup is Australia's most innovative company providing circular solutions for clothing and homewares. We offer a variety of services to the public, retailers, shopping centres, private businesses, charities, schools and Government designed to support our local and global circular economies. Our programs include street collections, home collections (Homecycle and Thread:collect), instore collections and award winning educational talks for schools.
Contact info
344 Johnston Street, Level 5, 3067, ABBOTSFORD, Australia
- (03) 9386 8702
- Reception@scrg.com.au
- scrg.com.au
2.5
Poor
53 reviews
Hasn’t replied to negative reviews
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SCRgroup was able to respond to my…
SCRgroup was able to respond to my questions in a timely manner and often in the same day! The pickup was as per the text I received on the day.The people that came to do the pickup of the items were friendly and efficient so making the whole experience problem-free.
30 June 2022
Reply from SCRgroup
Thank you for your feedback Trang. We're so glad you had a great experience with us! The SCRgroup team
job well done from start to finish
easy to book, excellent reminder communication, arrived on time. Job well done from start to finish.
30 June 2022
Reply from SCRgroup
Thank you for your feedback Francoise. We're so glad you had a great experience with us! The SCRgroup team
Easy and convenient
It was easy to book, hassle free and excellent communication-was informed when the bags would be picked up and soon after it was done got another text saying it has been collected. I would recommend this service to anyone.
30 June 2022
Reply from SCRgroup
Thank you for your feedback. We're so glad you had a great experience with us! The SCRgroup team
Great service..l love that they not…
Great service..l love that they not only take wearable clothes but let you bag up 'worn and torn' clothes that they recycle.
30 June 2022
Reply from SCRgroup
Thank you for your feedback Eileen. We're so glad you had a great experience with us! The SCRgroup team
Reply from SCRgroup
Thank you for your feedback Brianna. We're so glad you had a great experience with us! The SCRgroup team
Reply from SCRgroup
Thank you for your feedback Felipe. We're so glad you had a great experience with us! The SCRgroup team
This is a great service and helps the…
This is a great service and helps the environment. Staff were very clear about the arrangements and pick up went very smoky. Thank you for this initiative.
30 June 2022
Reply from SCRgroup
Thank you for your feedback. We're so glad you had a great experience with us! The SCRgroup team
Seamless service
Seamless service both in the lead up to items being picked up and the actual pick up.
30 June 2022
Reply from SCRgroup
Thank you for your feedback Kitty. We're so glad you had a great experience with us! The SCRgroup team
This is the most amazing program
This is the most amazing program. To be able to recycle power items, be it a serviceable rice cooker or milkshake maker, was truly a great opportunity. Thankyou so much!
30 June 2022
Reply from SCRgroup
Thank you for your feedback Anne. We're so glad you had a great experience with us! The SCRgroup team
Great service
Great service. Easy to use. Everything picked up in time. Good communication.
31 May 2022
Great service from office staff
Great service from office staff . Collection was while I was out of the house . Very pleased that I have now found a place for all my dressmaking fabric scraps
31 May 2022
Very easy to book and use this service
Very easy to book. Had to call because I had a query regarding a particular item and call was dealt with very efficiently and the person I spoke to was extremely helpful. Turned up on the day as arranged. Very good service and will use again.
25 May 2022
Amazing Service!
Had a ginormous bag of old clothes bouncing around my house for months but I kept putting off taking it to the op shop. This service is a lifesaver! Was incredibly prompt sent a text message reminder the night before, 15 mins before and then afterwards and didnt have any problems whatsoever. So good!
24 May 2022
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