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Scratch72 Reviews 277

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery service, often noting that items arrive quickly and sometimes even ahead of schedule. Many people also highlight the excellent quality of the products and appreciate the competitive pricing, frequently finding the best deals available. The overall service is highly regarded, with consumers finding the ordering process straightforward and communication regarding dispatch and delivery to be clear and informative. Reviewers often express satisfaction with their purchases and indicate a strong likelihood of using the company again.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Product

Users describe positive interactions with product. Customers consistently praise the quality of items, such... See more

Price

Consumers find price to be positive, often citing the best prices on the market for items like golf shorts... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the good quality of items,... See more

Service

People report positive experiences with service. Customers praise the first-class service, noting quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price for my footjoy hydro pro waterproof trousers, despatched super quick on perfect packaging. I love the waterproofs which I needed last Saturday.... Scratch 72 had a reassuring profile on t... See more

Rated 5 out of 5 stars

First time I’ve used Scratch72 and impressed with fast despatch. Footjoys arrived within 48hrs via Royal Mail so a happy customer. Excellent ratings on Trustpilot well deserved and would definitely... See more

Rated 5 out of 5 stars

Great service and superb product Delivered free with royal mail who gave me regular updates on delivery date and time. Well done. Highly recommend

Rated 5 out of 5 stars

An easy site to navigate and a good price for the Under Armour golf shorts that I purchased. They arrived before the estimated time so all I can say is ‘brilliant’.

Company details

Written by the company

At Scratch72, we believe that golfers should look as good as they play. As leading golf apparel suppliers on the South Coast, we aim to provide exceptional products and service to all of our customers. From golf clothes for men to premium golf bags, our store is stocked with hand-selected products at affordable prices. The brands we supply include adidas, Under Armour, FootJoy, Titleist and many more! Whether you are looking for shirts, shorts, knitwear or accessories, we have a product to suit your needs. Browse our product categories to find the perfect product.

Contact info

4.9

Excellent

TrustScore 5 out of 5

277 reviews

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Rated 1 out of 5 stars

Very disappointed...

I have no problem with the delivery of the product but I'm finding it difficult to believe the product received is a genuine Footjoy pair of golf shoes. When comparing with a previous pair of Footjoy of same price the quality and comfort is so poor. To be fair the grip and sole work effectively but the foot housing is terrible. No support of the foot. Very cheap feel, and there are few holes for the laces to go through to provide support. Will be communicating with Footjoy too regarding this product. Feel like I've been deceived and ripped off.

23 July 2024
Unprompted review
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Reply from Scratch72

Hi Robin

Sorry that you are not happy with the shoes that you received, however we are shocked to receive a review like this. Firstly due to the fact that you have not tried to reach out to us first so that we can put this right for you, we also offer returns so if you are not happy with an item you are welcome to return it for a full refund which is still available to you as long as the shoes are unworn and in a new condition.
These are also 100% genuine Footjoy golf shoes, we have been a Footjoy partner for over 40 years, and an authorised online retailer for over 10 years and we do not sell any counterfeit products.
I have had a look at your order and the shoes that you purchased are the e-comfort which is Footjoy’s entry level golf shoe which is offered at a very affordable price point of £59.00, obviously you cannot expect tour level support and finest Italian leather at this price as it is currently one of the cheapest golf shoes on the market. That is not to say however that this is a poor golf shoe we. have currently sold over 1000 of this model and until this moment in time have received no complaints of this nature.
You have also commented on the number of lace holes in the shoes, I assume that you looked at the pictures of what you were buying before placing your order and I can assure you that the shoes are exactly as shown in the pictures.
I have also clicked on your trustpilot account and was very interested to find that you have only ever left three reviews all of which regarding golf shoes that you weren’t happy with I would recommend that someone with your obviously high standards should probably shop for your shoes in store.

Regards
Stuart

Rated 5 out of 5 stars

Winter Shoe Purchase

Came across a pair of winter golf shoes on Insta, googled them and found my size at Scratch 72, easy to order, delivery very quick, overall a very good experience. Would use agin for gollf gear

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Still not received my order which was…

Still not received my order which was ordered over a week ago now…

After I left this review all of a sudden my item has now been dispatched and “Stuart” replied to my review saying he looked into and it had been delivered, please go make lies up “Stuart” but thank you for addressing the situation quickly. Much appreciated.

1 June 2024
Unprompted review
Scratch72 logo

Reply from Scratch72

HI Warren,
I have just looked into the tracking which shows that your item was delivered on the 5th at 14:09 the delivery scan is right on your doorstep and your front door is visible in the picture and open.

On top of this I have an email from you dated the 5th of June at 16:50 saying:
"I’ve received an order today but I’m not happy with the fit or style in person, it just doesn’t suit me at all.
Can I have a return info sent to me please?"

This was replied to the following morning giving you all of the return information. I am not sure what you are trying to achieve with your review as you obviously have the item.

Regards
Stuart

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