It was in May 2024 when I got approved for a business loan by ScotPac. My credit score was just average back then but still I was approved for a loan to upgrade my telehealth business. Best part is, H... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I have used them and very happy with the overall process. No mocking around while ensuring everything is done according to regulations. Quick and efficient and officer wasnt v... See more
Company replied
Daxa has been fantastic to work with. She’s fast to respond, extremely professional, and makes the whole process feel simple and well managed. Couldn’t ask for a better ScotPac Cash Connector manager.... See more
Company replied
Wayne went above and beyond to help me with this scenario given it was outside policy and he had to escalate it to have it done. Had a few issues at settlement albeit they were explained accurately... See more
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Company details
- #7 of 17 best companies in Financial Institution
Written by the company
ScotPac Business Finance is Australia and New Zealand’s largest non-bank lender, supporting businesses of all sizes with tailored funding solutions. For over 35 years, we have partnered with business owners, providing the flexibility and support they need to grow, manage cash flow, and seize opportunities. Our comprehensive product range includes invoice finance, asset finance, trade and import finance, and business loans. These solutions are designed to simplify access to working capital, enabling businesses to scale without the constraints of traditional financing. Whether you’re looking to improve cash flow, purchase equipment, expand operations, or navigate complex supply chains, ScotPac is here to help. With a dedicated team of experts and a commitment to understanding the unique needs of each business, we pride ourselves on offering fast, personalised service. As a trusted partner, we have supported tens of thousands of businesses across diverse industries, from start-ups to established enterprises. At ScotPac, we’re driven by one goal: empowering business success. Let us help your business unlock its full potential with flexible funding solutions that work for you
Contact info
Level 41, 25 Martin Place, 2000, Sydney, Australia
- 1300 781 642
- enquiries@scotpac.com.au
- scotpac.com.au
4.8
Excellent
712 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You’re a company that is always quick…
You’re a company that is always quick to act whether it be yes or no which is what I like you don’t waste any time and when you do proceed, it is done very quickly. Great work
7 August 2025
Reply from ScotPac Business Finance
Thanks for your feedback! We’re glad to hear you value our quick turnaround and efficient approach. Our team works hard to provide clear, timely decisions and smooth processes, so it’s great to know this makes a difference for you. We appreciate your support!
Reply from ScotPac Business Finance
Thanks for the great feedback! We're pleased to hear you found our service efficient and easy to work with.
My experience with ScotPac Business…
My experience with ScotPac Business Finance has been nothing short of exceptional. From the initial inquiry to the final approval, their team was incredibly supportive and efficient. They truly understand business finance and provided tailored solutions that helped my company move forward with confidence. I felt well informed and valued as a customer.
23 July 2025
Reply from ScotPac Business Finance
Thank you for your wonderful feedback. We're delighted to hear that your experience with ScotPac has been exceptional from start to finish. Supporting businesses with tailored finance solutions is at the heart of what we do, and it's great to know our team made you feel informed and valued throughout the process. We appreciate your trust in us and look forward to continuing to support your business journey.
Reply from ScotPac Business Finance
Thank you for your feedback! We're glad to hear the process was smooth and straightforward for you.
Scotpac Review
We have been using Scotpac for just over a month at our transport company.We are thrilled with the service.We are even more impressed with how it helps grow our business with invoice funding and a highly responsive customer portal.Also a big thanks to Smriti for all her help so far.
I would highly reccomend Scotpac
31 July 2025
Unprompted review
Reply from ScotPac Business Finance
Thanks so much for the great feedback, Stewart! We're thrilled to hear that our Invoice Finance solution and customer portal are already making a positive impact on your transport business. We’ll be sure to pass on your kind words to Smriti—she’ll be delighted to know her support has made a difference. We look forward to continuing to support your growth!
Reply from ScotPac Business Finance
Thanks for the great feedback! We're glad to hear the application process was quick and easy for you. We look forward to working with you in the future.
Nice and easy to deal with and credit…
Nice and easy to deal with and credit spoke to writer direct to get an understanding of deals.
10 July 2025
Reply from ScotPac Business Finance
Thank you for your feedback! We're glad to hear the process was smooth and that our credit team took the time to connect directly with you for a better understanding of the deal. We value strong communication and appreciate your support.
Ease of process
Ease of process. Dealing with efficient and knowledgeable personnel. Of course - a good product tailored to my clients needs.
Smooth approval, fast settlement and excellent communication.
15 July 2025
Reply from ScotPac Business Finance
Thank you John for your thoughtful review! We're glad to hear the process was smooth and that our team delivered the level of service and expertise you expect. It's great to know the solution was a strong fit for your client’s needs. We appreciate your support and look forward to working with you again.
Very efficient with approval time frame…
Very efficient with approval time frame thanks to the BDM and the assessor
9 July 2025
Reply from ScotPac Business Finance
Thank you for your feedback! We're glad to hear the approval process was efficient and that our BDM and assessor provided great support. We appreciate you choosing ScotPac and look forward to working with you again.
The experience I had with the staff was…
The experience I had with the staff was incredible nothing too hard for them to handle or to help me with. They made it so easy every step of the way.
7 July 2025
Reply from ScotPac Business Finance
Thanks so much for your kind words! We're thrilled to hear our team made the process smooth and stress-free for you. Providing exceptional support every step of the way is exactly what we aim for. We appreciate you choosing ScotPac!
Reply from ScotPac Business Finance
Thank you for your feedback! Your satisfaction is our top priority, and we're thrilled to hear that you had a great experience with our service. If you have any more feedback or need further assistance, feel free to reach out. We appreciate your support!
Daniel BDM super helpful
Daniel BDM super helpful. Settlement was quick process. Docs easily signed. Approval process wasnt much back and forth overall great outcome.
27 June 2025
Reply from ScotPac Business Finance
Thanks for sharing your experience! We're thrilled to hear everything went smoothly and that Daniel was so helpful throughout the process. Quick settlements and a straightforward approval process are exactly what we aim for. We appreciate your feedback and look forward to working with you again.
Positive team experience
Always positive experience with the ScotPac team, They are professional while being approachable and personable.
Their efforts are appreciated in getting the deal done.
30 June 2025
Reply from ScotPac Business Finance
Thank you for sharing your positive experience with the ScotPac team! We're delighted to hear that you found our team to be professional, approachable, and personable. Your appreciation for our efforts in getting the deal done means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!
Prompt responses from all people at…
Prompt responses from all people at Scotpac and brilliant service. Our BDM Daniel Stuart is great to work with.
30 June 2025
Reply from ScotPac Business Finance
Thank you for the great feedback! We're so pleased to hear you've had a positive experience with the team. We'll be sure to pass your kind words on to Daniel – he's a valued member of our team and will really appreciate the recognition. We look forward to continuing to support your business and clients.
Toowoomba Bearings...Thank You to Scotpac
Thank you to Michael and Ryan of Scotpac for being so professional and supportive in helping with the application process.
A BIG Thanks You to Daxa for her understanding, support and direction in helping with the finalisation of the set up and connection with the bank.
27 June 2025
Unprompted review
Reply from ScotPac Business Finance
Thanks so much for your kind words! We’re thrilled to hear that Michael, Ryan, and Daxa provided the professional support and guidance you needed throughout the process. We’ll be sure to pass along your appreciation to the team, they’ll be glad to know they made a positive difference
Very Impressed
Scotpac is very easy to deal with. Great service and worked fast to get our loan through
24 June 2025
Reply from ScotPac Business Finance
Thank you so much for the kind words. We're really pleased to hear you had a positive experience and that the process felt easy and efficient. It means a lot to know our service made a difference, we appreciate you choosing ScotPac.
Great service across all teams and very…
Great service across all teams and very responsive
24 June 2025
Reply from ScotPac Business Finance
Thank you for the lovely feedback. We’re so pleased to hear you had a great experience with our team and found us responsive throughout the process. We really appreciate your support!
Reply from ScotPac Business Finance
Thanks for sharing your experience! It’s great to hear everything went smoothly and the process felt straightforward. We’re all about keeping things simple and supportive, so it’s fantastic to know that came through.
ScotPac, formerly Business Fuel
Not the first time we've used Business Fuel,(ScotPac), but as before, very prompt & professional service. Will use them again in the future.
20 June 2025
Reply from ScotPac Business Finance
Thanks for the great feedback! We're glad to hear you've had consistently positive experiences with the team. We look forward to working with you again in the future.
Reply from ScotPac Business Finance
Thanks for the kind words! We’re glad we could support your business and deliver a great result.
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