scentsangel.com Reviews 415

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting the authenticity of the fragrances and the wide selection available. Many appreciate the competitive and fair pricing, along with the convenience of various sample sizes. The delivery service is consistently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive safely and on time. However, some customers were dissatisfied with the product quality, mentioning that certain samples smelled fundamentally wrong or watered down, lacking the authentic scent profile. A few other people also felt that the sample bottles were problematic, citing issues with hard-to-remove caps, leaking atomizers, or the absence of labels directly on the bottles. There were also occasional reports of order mix-ups or issues with pricing discrepancies.

What people talk about most

Product

Users describe positive interactions with product, often praising the authenticity of fragrances, good... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and often... See more

Quality

Consumers find quality to be positive. Many reviewers praise the impeccable quality of the fragrances, noting... See more

Price

Customers generally express satisfaction with the pricing, often highlighting competitive and reasonable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

I've had an amazing experience with this company. I place three different orders and each time my items were shipped out they arrived ahead of schedule and as described. If they offered everything I... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

415 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great price and quick delivery

This is my second purchase from your company. You had the lowest price that I could find online for Full Incense perfume and the delivery was very fast. A great company to do business with.

4 October 2025
Rated 5 out of 5 stars

Great discounter

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that's very advantageous. I have placed several orders and all have arrived very quickly and have been safe/secure when it comes to packaging.

5 October 2025
Rated 1 out of 5 stars

Offer one thing and sent me a smaller…

Offer one thing and sent me a smaller size . Who has time to to pack it up and ship it back ?? Did I get scammed??? Probably…. I will just give it to my son . Just spent several hundred today on another site . Don’t trust using Scent Angel again . Live and learn I guess.

4 October 2025
Rated 5 out of 5 stars

Serious retailer

Serious retailer, top-quality fragrances and decanters. They've recently raised their prices. It's no longer easy to find bargains on this site.

11 October 2025
Unprompted review
Rated 4 out of 5 stars

I really do love this company

I really do love this company. The only time I had a wrong scent sent to me, they corrected it quickly and got me the correct fragrance. The only thing I’m taking off points for is the packaging. I have rheumatoid arthritis, I cannot get the caps off these bottles. Like, it’s genuinely hard to get them off. Second, the name of the scent on the bottle would be really nice.

4 October 2025
Rated 5 out of 5 stars

Best Place to Buy Decants

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment arrived fairly quickly, the fragrances are phenomenal, and the proprietary SA bottles are fantastic. I'm SOOOO pleased with my experience and the products.

3 October 2025
Rated 5 out of 5 stars

Exceptional Customer Service

Although there was originally a mix up in my order it was immediately addressed and I received my product overnight. I have been ordering from a different seller for the last 2 years. As of now, my go too is definitely scentsangel. They impressed me all around!

3 October 2025
Rated 3 out of 5 stars

Terrible bottles

My only grip is the packaging. The bottles are terrible and difficult to remove the cap. I received one the other day and the sprayer is defective. I will probably have to transfer the fragrance to another bottle.

2 October 2025
Rated 5 out of 5 stars

Good stuff 👌

Purchased BDK Gris Charnel Extrait and TF Eau d’Ombre Leather and was nervous since I hadn’t purchased from this site before but my two full bottles came quickly and are legit! Very pleased.

2 October 2025
Rated 4 out of 5 stars

I love almost everything

I love the selection of fragrances, pricing and choice of 5 or 10ml sizes. The one thing I would love to see change is the bottles. The tops are so hard to get off of them and there is no label to distinguish one from another in a collection.
Oh, and the free shipping is nice and quick. Love everything but those darn bottles.

1 October 2025

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