scentsangel.com Reviews 414

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting the authenticity of the fragrances and the wide selection available. Many appreciate the competitive and fair pricing, along with the convenience of various sample sizes. The delivery service is consistently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive safely and on time. However, some customers were dissatisfied with the product quality, mentioning that certain samples smelled fundamentally wrong or watered down, lacking the authentic scent profile. A few other people also felt that the sample bottles were problematic, citing issues with hard-to-remove caps, leaking atomizers, or the absence of labels directly on the bottles. There were also occasional reports of order mix-ups or issues with pricing discrepancies.

What people talk about most

Product

Users describe positive interactions with product, often praising the authenticity of fragrances, good... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and often... See more

Quality

Consumers find quality to be positive. Many reviewers praise the impeccable quality of the fragrances, noting... See more

Price

Customers generally express satisfaction with the pricing, often highlighting competitive and reasonable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

I've had an amazing experience with this company. I place three different orders and each time my items were shipped out they arrived ahead of schedule and as described. If they offered everything I... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

10/10

I love this service! It allows me to try out new things! My packages are always packed with care and arrive with zero damage. 10/10 would recommend!

7 October 2025
Rated 1 out of 5 stars

The samples are really disappointing …

The samples are really disappointing and didn’t meet my expectations. I tried them all and made me feel I look like a gasoline or diesel worker. I tired to find out any smell related to what I read about all perfumes that I did order the samples but I didn’t. Anyway, thank you

6 October 2025
Rated 5 out of 5 stars

Very fast shipping

Very fast shipping! I bought the full-size bottle and received a beautiful, original bottle in its original box. I can’t comment on how long the scent lasts since it’s a gift.

6 October 2025
Rated 5 out of 5 stars

Purchased Tom Ford Noir

Purchased Tom Ford Noir, a scent that I had been looking at for quite a while. A few places had it but Scents Angel had it for the cheapest. Shipped pretty quick and the Noir is authentic and smells great! (and believe me, I've seen a LOT of fake TF perfumes, so I kinda know what to look for).

5 October 2025
Rated 4 out of 5 stars

I love almost everything about…

I love almost everything about Scentsangel. The perfume is true and arrives quickly. I like the bottles. The only problem I have is that the bottles are not labeled and I need to keep them in their box in order not to get them mixed up. I would really love it if the bottles were labeled instead of the boxes. That is my only complaint.

17 October 2025

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