scentsangel.com Reviews 414

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting the authenticity of the fragrances and the wide selection available. Many appreciate the competitive and fair pricing, along with the convenience of various sample sizes. The delivery service is consistently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive safely and on time. However, some customers were dissatisfied with the product quality, mentioning that certain samples smelled fundamentally wrong or watered down, lacking the authentic scent profile. A few other people also felt that the sample bottles were problematic, citing issues with hard-to-remove caps, leaking atomizers, or the absence of labels directly on the bottles. There were also occasional reports of order mix-ups or issues with pricing discrepancies.

What people talk about most

Product

Users describe positive interactions with product, often praising the authenticity of fragrances, good... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and often... See more

Quality

Consumers find quality to be positive. Many reviewers praise the impeccable quality of the fragrances, noting... See more

Price

Customers generally express satisfaction with the pricing, often highlighting competitive and reasonable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

I've had an amazing experience with this company. I place three different orders and each time my items were shipped out they arrived ahead of schedule and as described. If they offered everything I... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent company,& very quick…

Excellent company,& very quick delivery! Seller offers some of the best ways to try a fragrance out before committing to a full bottle. They continue to be a reliable & efficient way to enjoy fragrance in this crazy world!

8 October 2025
Rated 5 out of 5 stars

Outstanding Business

Great website and easy to order. Fast shipping and the product is packed very well. I have made several orders and they all have been perfect. Give them a try.

24 October 2025
Rated 5 out of 5 stars

Items arrived in one piece since the…

Items arrived in one piece since the packaging was good. Not my first time buying from here but I took advantage of the sale they had as it was a perfect time to try some items I had my eyes on.

11 October 2025
Rated 5 out of 5 stars

Cheap and fast!!

I found a niche fragrance bottle and a decant I've been wanting at a much better price than everywhere else. They shipped fast and were well packaged. So far a great experience!!

23 October 2025
Rated 5 out of 5 stars

I love everything about Scentangel

I love everything about Scentangel, Good customer service, nice perfumes with great prices, I love buying testers from Scentangel,I will continue purchasing from them. They sell niche brands and designers,My friends will always patronize from them.

11 October 2025
Rated 5 out of 5 stars

I love Scents Angel

I love Scents Angel, their prices a very competitive, their selection is great with fast shipping and constant communication. I’ve spent so much money with them and I’ve never been disappointed. Top three discounters IMO.

22 October 2025
Rated 4 out of 5 stars

Received Questionable Product, Refund Issued Promptly

I placed an online order through Scents Angel for Tiziana Terenzi Wirtanen Extrait de Parfum. When the order arrived, I was disappointed to find that the product appeared to be inauthentic or at least inconsistent with what I expected. The scent, packaging, and overall presentation did not match other authentic Tiziana Terenzi fragrances I’ve owned or sampled.

I contacted Scents Angel customer service to share my concerns and request a resolution. After some back-and-forth, they agreed to issue a refund, which I appreciated.

Since then, I’ve ordered decants from the company and have been completely satisfied with those purchases. Based on that, this seems like an isolated incident, possibly related more to the distributor than to Scents Angel itself.

Overall, while the initial experience was disappointing, the way it was handled and my subsequent positive orders give me confidence in ordering from them again.

28 October 2025
Unprompted review

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