Scentreach Reviews 

88
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Ordered 2 1ml samples and 1 3 ml sample overall good packaging high quality decant bottles, it did take a little bit to get here since I believe scent reach is located in Europe, I’m in US. I did seem... See more

Rated 3 out of 5 stars

I’ve ordered 2 times from this website. First time everything went smoothly and my package came super quickly but a year later when I ordered I had to wait 2 weeks for my order just to be processed ev... See more

Rated 4 out of 5 stars

Everything was amazing the only reason I didn’t give a 5 star was because of shipping, shipping didn’t take a very long time it just took a while but without that it was great

Rated 4 out of 5 stars

Quick shipping and quality decants, except I ordered a bunch of 1 ml testers and the amount of liquid in each tester was pretty inconsistent. One had had like 1.2 ml, and another had like 0.7 ml.

Company details

  1. Perfume Store

Written by the company

Try various of fragrances, before committing to large bottle.


Contact info

3.5

Average

TrustScore 3.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(88)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing fragrances

amazing fragrances, really well packed overall really good!
The sample bottles came in a little sealed bag.
Amazing!

11 May 2024
Unprompted review
Rated 3 out of 5 stars

Everything was good until I opened the…

Everything was good until I opened the package I smelled something then I opened it and one of thr fragrances was broken or leaked.

26 April 2024
Unprompted review
Scentreach logo

Reply from Scentreach

Hello,
In these situations please contact our support and we'll be happy to help you - resolve this situation.

Kind regards,
Scent Reach

Rated 1 out of 5 stars

Seby

They are not sending my samples and they wont refund them so they stole my money basically

7 March 2024
Scentreach logo

Reply from Scentreach

Hello,
If the Estimated Arrival Time has exceeded and you still haven't received your order, please contact our support.

Unfortunately we've never received any email from you - asking for an assistance for your delayed order.

Kind regards,
Scent Reach

Rated 3 out of 5 stars

Bottles only half way filled

Bottles only half way filled other than that good way to sample fragrances

21 April 2024
Unprompted review
Scentreach logo

Reply from Scentreach

Hello,
Thank you for leaving us a review!

1ml Sample sizes are filled in 2ml bottles, that are filled till half.
We would appreciate if you could correct your review about our samples :)

Kind regards,
Scent Reach

Rated 2 out of 5 stars

Spillage

Packed okay, got it late, but worst of all, it had leaked so half of the samples where gone😡

24 March 2024
Unprompted review
Scentreach logo

Reply from Scentreach

Hello,
Please reach out to our support info@scentreach.com they will help you resolve this.

Kind regards,
Scent Reach

Rated 4 out of 5 stars

Good service overall

Ordered 2 1ml samples and 1 3 ml sample overall good packaging high quality decant bottles, it did take a little bit to get here since I believe scent reach is located in Europe, I’m in US. I did seem to see some leakage on one of my 1 ml sample. Overall would recommend, seems like the people at scent reach know what they are doing and deliver

11 April 2024
Unprompted review
Rated 1 out of 5 stars

took way longer than advertised to…

took way longer than advertised to arrive and had no tracking

8 March 2024
Scentreach logo

Reply from Scentreach

Hello,
IF you package is delayed please contact our support, we will help you assist on it.

Shipments that are dispatched with Standard Shipping method comes without "Tracking", which is also clearly displayed during the checkout process.

Kind regards,
Scent Reach

Rated 4 out of 5 stars

Loved both colognes the only down side…

Loved both colognes the only down side was the time it took to get here and losing a bit of the fragrance cause when I opened the package a bit of the fragrance was dripping out the vile.

17 March 2024
Unprompted review
Scentreach logo

Reply from Scentreach

Hello,
If the samples/travel-sized bottles arrive damaged, please contact our support and we'll send you new ones.

Regards,
Scent Reach

Rated 1 out of 5 stars

horrible

i order 5ml of jpg elixir and 1ml of gentlemen set, they had 2 sprays in them that's low even for 1ml and instead of dior homme intense i got azzaro tmw parfum, premium shipping took 3 weeks. horrible place will NEVER buy again and if ur reading this scentreach, it came in 2 sprays and i wanted 15. u got it incorrect r u stupid?

31 January 2024
Unprompted review
Scentreach logo

Reply from Scentreach

Hello,
Unfortunately the information you provided here is incorrect, since the smallest (1ml Samples) contain 15 sprays.

In case your received damaged/wrong items, please contact our support and we'll help you resolve this situation.

Kind regards,
Scent Reach

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look