scentedbykatieprice.com Reviews 16

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous. A signed photo of Katie is worth more than £10 in itself so to get that along with bath bombs and soaps in a nice box is brilliant. I don't understand the bad reviews. The box was a tenner and I got a signed photo, three bath bombs, and two soaps. For a tenner you'd get one bath bomb in Lush. People just want to bring Katie down. Don't listen to the naysayers.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Not worth the money so please don’t…

Not worth the money so please don’t waste your money. I got 3 items in my box which did not amount up to £5 let alone £10. In the advert it showed lovely brushes, wax melts, bath bombs in the advertisement well I got nothing of the sort! The sponge loafer I got looked like it belonged to a child as it was tiny, I then had a tiny the size of an egg and then a bigger bath bomb which was cracked and broken! The box it came in was also tiny! I feel like I’ve been robbed with the stuff I got in my tiny box for tiny people! Was looking forward to trying the products as well so feel totally letdown that’s for sure!!

17 April 2025
Unprompted review
Rated 1 out of 5 stars

DONT’T WASTE YOUR MONEY

Ordered 6 of the boxes which showed; bath bombs, brushes, soaps and bath dust! 2 items in 1 box and 3 in the others! Bombs were broken. Looked like they had been purchased from the pound shop! Then to add further insult on the delivery note it said sorry sold out of the kids box we have made one up!
Well it was a USED red skull cup with a lid with no straw! That was it !
DISGUSTING AND UNACCEPTABLE.

26 October 2024
Unprompted review
Rated 1 out of 5 stars

This is not even worth 1 star

This is not even worth 1 star. I ordered this for a gift as my sister is a big Katie fan.. what a rip off. I received 1 bath bomb and 2 tiny heart shaped soaps. I understand that people need to make money but this is just ripping people off!!! I have emailed the address on the order but it keeps coming back undelivered, problem with email address. Ive also sent an email to a different address to give them the opportunity to correct this but had no reply. What a surprise!!! DO NOT WASTE YOUR MONEY.

30 September 2024
Unprompted review
Rated 1 out of 5 stars

Katy Price misleading box contents…

As with any business Katy Price is involved with there is no customer service whatsoever. Falsely advertising box contents is not acceptable but unable to resolve as emails are never answered. will never order from any of her so called businesses again. 1 star rating is too much.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

I emailed the company 3 times, no response absolutely disappointed

I ordered a goody bag though scented by Katie and it was advertised as having 6-8 bath bombs, candles, ect in the box. I ordered it as a gift for someone for Christmas. It arrived and I was so disappointed it was nothing like it was advertised it only had two items in the box and a head band. I pacifically ordered the one without headbands in as the person I was gifting it to had no need for that. I have emailed scented by Katie three times now to show my disappointment and to possibly send it back and get my money back. I have had no response. Nobody has rang me or emailed me back to organise this or to apologise for the box being so disappointing so I’m now writing a review as I’m extremely disappointed on spending £15 as a gift and I feel truly misled by this. I will never be ordering from here again. I absolutely adore Katie but this is really letting her down, I hope to hear something back off the company as I will continue to express my disappointment .

11 December 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy

Shocking save your money got the lucky box for £15 plus postage 3 things in it load of rubbish .emailed them as that’s the only way to contact and got ignored .they should be ashamed never buy off them again or recommend her

10 March 2023
Unprompted review
Rated 1 out of 5 stars

A disappointed fan...

I ordered a lucky dip box which contained a large bath bomb, a shower bomb, a soap, some soap roses and a candy cane. Products smell nice but I had no idea how to use the shower bomb so I looked online and some people say you lay them in the bath while others say you lather it and rub it on your skin, as there were no instructions on this item I messaged customer services, no answer after a week, nor any answer on their Instagram msgs.
This company has NO CUSTOMER SERVICE, it seems they take your money and that is it. To say I am disappointed is an understatement as I thought KP would make sure her customers are happy.

I will not be ordering anything else as I could not get any help and what I received was not worth the money I paid at all. It is too 'Pricey' and I for one am not paying for her next holiday!

11 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic products and service 👏

Absolutely fantastic products that smell gorgeous (especially the whipped soaps and body scrubs), and speedy delivery. Items came well packaged and they frequently offer discounts and free gifts, I got a free nail polish which I was really pleased with 🙂 My fave scents are Glam, Wonderland, Paradise and Pink Bubblegum. The only issue is that you have to be quick or things sell out fast! One very happy customer 💕

30 July 2022
Unprompted review
Rated 5 out of 5 stars

Great purchase

Order arrived on time. One item arrived damaged and a replacement was sent out and arrived in good condition. Couldn't fault the service or products. Have since purchased again with no issues.

7 July 2021
Unprompted review
Rated 1 out of 5 stars

Do not order as they don’t respond

Do not order as no customer service. I ordered before Christmas and parcel obviously went missing as tracker said Royal Mail hadn’t received. Emailed company no response. Messaged on Instagram replied once and said parcel not missing but I sent screen shot of tracking page to show Royal Mail had never received from them and no further response. Also removed my comments in their posts asking for reply?
Escalated to PayPal and got a refund.

16 January 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look