Scalable Capital Reviews 6,186

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Legacy brokers use something called " box" execution, which means you really do not know what happens to your trade. Akerna Corp is different because it is very open and honest about what it does. Ake... See more

Rated 4 out of 5 stars

Overall satisfying experience and easy to use. Only two things that would help improve further: 1. Joint Accounts- I really wish Scalable Capital would hurry up and implement this. Maintaining two... See more

Company replied

Rated 4 out of 5 stars

Great website for simple investing, especially ETFs. Everything is simple and intuitive enough that one can start immediately and feeling comfortable. Both the website and the app seem quite secure.... See more

Rated 5 out of 5 stars

Interface is reall easy and the costs are low. The tax statement helps a lot during tax claim process. The black background looks amazing and the prime costs is really good value for setting as many a... See more

Company replied

Company details

  1. Bank

Written by the company

Scalable Capital is a leading bank that empowers people in Europe to shape their own finances. Scalable Capital makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives and set up savings plans. Attractive interest, loans, and private equity complement the range of products and services. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. More than one million clients already have a total of more than €40 billion on the platform. Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London. Together with the founding and management team led by Erik Podzuweit and Florian Prucker, Scalable Capital is building the next generation of financial services. Further information at: www.scalable.capital.

About Scalable Capital

Written by the company

Personalised & Diversified
We provide personalised, globally-diversified ETF-portfolios designed to create long-term wealth.
Cost-Efficient.
To do this, we select the best and most cost-efficient Exchange Traded Funds (ETFs).
Your Risk Under Control.
We monitor and manage your portfolio continuously with our proprietary risk management technology.

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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Rated 4 out of 5 stars

Scalable has several advantages over…

Scalable has several advantages over the market leader TradeRepublic - brandnew automatic re-invest of dividends and a working help desk are the highlights.

Saclable has various execution days for savings plans, the limit is the meanwhile marketwide 1€. It's a shame you´re limited to one execution day per share and the shortest execution period is one month – weekly or even on every of the execution days would be so much better for me using the cost average. And that would certainly be easy to implement - TradeRepublik has weekly at least :-), not to mention zero, smartbroker+, trading 212, lightyear...

The variety of meanwhile over 4500 differnt shares for saving plans is really becoming good and has the huge advantage, that scalable is not limited to Eix - if L+S is delisting a share in TradeRepublik you´re lost at least with your fractionals, here you still find another exchange to exit if you have to.
The many availible shares are good alternative against the big bunch of ETFs full of big-caps - I was surprized to find the maximum saving plans availible is limited to 250. Surely the limit is made to keep performance up - which is mostly good on the site. But I wished sclable would have sub-depots - to easier divide my trading and my long term positions - and to have the limit several times :-)

One more advantge of Scalable is the interst you´re getting on your current account on EZB-rate - this way you get interest on money blocked by limited share buy orders - this one offered only by TradeRepublik, others as xtb offer lower rates or can´t do it at all.

Sure, for many comfort things you expect at full banks (statistics, cards for annual meetings) you better still have an online bank as Consors or comdirect - but the basic stuff is availible here at Scalable - and becomes improved permanently it seems - it´s sad I have not find a way to invest in scalable itself :-)

6 February 2026
Unprompted review
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Reply from Scalable Capital

Hello Marie,
thank you very much for taking the time to leave us this positive and detailed review. We really appreciate the feedback and are pleased that you like our product. We are happy to take your requests regarding our savings plan offering and sub-accounts into consideration and always strive to incorporate feedback from our customers into our further development. You can currently already sort your portfolio using portfolio groups or the watch list. Please find all the relevant information in our help center: https://help.scalable.capital/en
Kind regards,
Eva from Scalable Capital

Rated 5 out of 5 stars

So far reliable and well functioning

So far I didn’t have issues with scalable capital, so there’s nothing to complain about.
And it looks like they are improving all the time. The app is actually really nice and easy to use.
Big advantage for me is the fact that they finally got their banking license

2 February 2026
Unprompted review
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Reply from Scalable Capital

Hello Tetiana, thank you for taking the time to leave us this positive review. We really appreciate the feedback and are pleased that you like our offer. Kind regards, Eva from Scalable Capital

Rated 4 out of 5 stars

Polished app with 2fa

2fa is great, app looks polished, some features like seeing distributions or paying out money I always need to look twice.

1 February 2026
Unprompted review
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Reply from Scalable Capital

Hi Kevin, thank you for your review. We are pleased that you like our product! We will gladly take your feedback into account and pass it on to our team. Kind regards, Eva from Scalable Capital

Rated 5 out of 5 stars

Easy to use

Easy to use. I’ve been using Scalable Capital for almost a year now. Much recommended.

23 January 2026
Unprompted review
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Reply from Scalable Capital

Hello Aida,
thank you for sharing your experience! We hope you continue to be satisfied with our product.
Kind regards,
Lasse from Scalable Capital

Rated 3 out of 5 stars

We need more etfs. Some etf are not available. More detailed ratios needed.

We needed more detailed ratios, averages, details about etfs. Stocks included in an etf it's percentage. Commodities section is required. 5 year balance sheet, income statement, flowchart required.

1 January 2026
Unprompted review
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Reply from Scalable Capital

Hello, thank you for your review and suggestion. Our team is constantly working on optimisations and is always happy to receive feedback that can be incorporated into the further development of the product. You are also welcome to send us specific ETF requests on scalable.capital/kontakt or via direct message on one of our social media profiles. Kind regards, Eva from Scalable Capital

Rated 4 out of 5 stars

Good fees

Good fees
App is uncrompehensible

22 January 2026
Unprompted review
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Reply from Scalable Capital

Hello Tim,
thank you for your feedback. We are always working to further improve our product and whenever possible we refer to the feedback from our customers when developing it further. You are also welcome to send us detailed feedback and questions on scalable.capital/kontakt.
Kind regards,
Eva from Scalable Capital

Rated 5 out of 5 stars

Would be great to have a ticker about…

Would be great to have a ticker about the dividend dates of the companies

22 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello,
thank you for your review and suggestion. Our team is constantly working on optimisations and is always happy to receive feedback that can be incorporated into the further development of the product.
Kind regards,
Eva from Scalable Capital

Rated 5 out of 5 stars

Great trading offer and options

User-friendly UI, nice handling and overview of assets, and great offer of trading options. No downtimes or other issues.

22 January 2026
Unprompted review
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Reply from Scalable Capital

Hello Tony,
thank you for sharing your experience! We hope you continue to be satisfied with our product.
Kind regards,
Lasse from Scalable Capital

Rated 5 out of 5 stars

The app is quite good and simple so the…

The app is quite good and simple so the user don't face any difficulties to explore as compare to other app in the market. In addition, I want to have a option in the app to disable the interest factor. I mean, I don't want to take 2.5% interest on my amount because it is against my religious faith. The trading 212 app provide this option to disable the interest amount.

22 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello Muhammad,
thank you for your feedback. We are pleased that you are satisfied with our app. We are constantly working on new features and functions to further improve the app. We will gladly consider your suggestions in the further development and evaluate a possible implementation.
Kind regards,
Lasse from Scalable Capital


Rated 4 out of 5 stars

the candle stick pattern will he…

the candle stick pattern will he helpful, 1 year, 2, year, 3, year, 5 year views are missing.

22 January 2026
Unprompted review
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Reply from Scalable Capital

Hello,
thank you for your review and suggestion. Our team is constantly working on optimisations and is always happy to receive feedback that can be incorporated into the further development of the product.
Kind regards,
Eva from Scalable Capital

Rated 1 out of 5 stars

CANNOT REACH SUPPORT

Worst support - can't even find where to contact support or help desk. It's only AI chat

21 January 2026
Unprompted review
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Reply from Scalable Capital

Hello,
thank you for your review. You can find all the ways to contact us at scalable.capital/kontakt. If you are having problems logging in, you can reach us directly via +49 89 380 380 67 or service@scalable.capital.
Kind regards,
Eva from Scalable Capital

Rated 4 out of 5 stars

The app allows me to invest passively

The app allows me to invest passively. Additionally the recent addition of Scalable bank is also quite useful for the cash sitting idle in the account to get interest.

One thing which could be improved is to get an overview of how much I have invested in my portfolio and how much return I have got so far.

22 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello,
thank you for your review. We are happy that you are pleased with our product! In your broker, you can already choose between two performance views: total return and portfolio value. Positive returns are shown in green, negative returns in red.
Kind regards,
Eva from Scalable Capital

Rated 1 out of 5 stars

You have no customer service

You have no customer service. Why even have a number if one can’t speak to anyone. Also via email it can take weeks to get things sorted.

15 August 2025
Unprompted review
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Reply from Scalable Capital

Hello,
thank you for your feedback. We are sorry that you are not satisfied with our customer service. We are currently receiving an increased volume of inquiries, which is why processing may be slightly delayed. However, we are already working on process improvements. If you still have an unresolved issue, please send us an email to community@scalable.capital so that we can forward the matter internally again.
Kind regards,
Eva from Scalable Capital

Rated 5 out of 5 stars

Subscription prime+ is great for…

Subscription prime+ is great for trading and the price is good

21 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello Johan,
thank you very much for your review! We are pleased that you are satisfied with our offer.
Kind regards,
Eva from Scalable Capital

Rated 5 out of 5 stars

Great app for investing

This is my first investment app in Germany. Till now the experience is very good. Quite easy to use. Very transparent. However I would like to have 2 features. An option to show top 20 stocks which are going up and 20 which are going down on that day. Also live option of withdrawal with out any holding period

21 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello,
thank you for your review. We are pleased that you are satisfied with our app. We are constantly working on new features and functions to further improve the app. We will gladly consider your suggestions in the further development and evaluate a possible implementation.
Kind regards,
Eva from Scalable Capital

Rated 5 out of 5 stars

Scalable Capital has the best broker…

Scalable Capital has the best broker and they are so sweet to work with credit is always welcome and you can also save money with with them. I am so happy with scalable capital they have changed my life

21 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello Jaqueline,
thank you very much for your review! We are pleased that you are satisfied with our offer.
Kind regards,
Eva from Scalable Capital

Rated 3 out of 5 stars

Missing functionalities

Missing functionalities:
- Year to date view
- Month to date view
(Month and year views are only rolling)
- possibility to perform Excel extract with URP, number of actions

21 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello Benjamin,
thank you for your feedback. Our team is constantly working on optimisations and is always happy to receive feedback that can be incorporated into the further development of the product.
Kind regards,
Eva from Scalable Capital

Rated 3 out of 5 stars

Likes / Dislikes/ what needs to be done

Likes:
1- Clear Interface
2- Easy to use
3- Transparent transaction
4- Ease of legalities

Dislikes:
1- Its difficult to know (exact time) when the transaction will happen on the date set for savings plan.
2- The dates for savings plan is not soon. We have to wait till that date. There should be a way where we can instantly start our savings plan on the same day. Because, the market is complete different on the other date of execution.
3- As such no benefit of having PRIME+ when free transactions are only starting from 250 euros.
4- Cant buy a part of share. Need to buy a whole share

What can be done?
1- More statistics on brokerage account
2- Atleast 1-2 free buy and sell per month.
3- Part of share should also be allowed to buy.
4- Savings plan can be started instantly on the same day to take advantage of current market.
5- Why to have PRIME+ account is still a boh question. There should be more benefits and free transactions atleast from 50 euros.

21 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello,
thank you for your detailled feedback. We are constantly working on new features and functions to further improve the app. We will gladly consider your suggestions in the further development and evaluate a possible implementation.
Kind regards,
Eva from Scalable Capital

Rated 5 out of 5 stars

The best broker app in the whole of…

The best broker app in the whole of Europe

21 January 2026
Unprompted review
Scalable Capital logo

Reply from Scalable Capital

Hello Mohammed,
thank you very much for this praise. We will be happy to pass the feedback on to our team, who will be happy to hear it!
Kind regards,
Eva from Scalable Capital

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