Lovely purse just as described. I contacted them through Instagram to ask a question before purchase and got a response within the hour! Product arrived within a few days, beautifully packed it could... See more
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Review summary
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Reviews shaping this summary
Beautiful hat and expertly made! I love the draw string detail on the inside to adjust the size of the hat and the thin belt detail on the outside. Fab that the hat folds away into a bag too. I recei... See more
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The necklace that I purchased was unavailable from some other retailers and so I was pleasantly surprised to be able to purchase from you. It was delivered very quickly and wrapped very nicely as a pr... See more
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Having seen and tried on The Backless elegant bonnet at an airshow, followed by a country fair, I decided I didn't need yet another hat; I have loads, and I wasn't going on holiday, so I didn't need... See more
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Company details
Written by the company
As an environmentally focused retailer with a desire to support fashion that is sustainable and ethically sourced, we have everything you need to finish off that outfit and help you feel amazing inside and out. Our accessories range is carefully chosen for it's provenance, method and materials of manufacture and their beauty. The result is an eclectic mix of things that you won't find in your average shop and we are always searching for new and exciting adornments to improve our range. We believe that all women should aspire to be beautiful and confident; having the right accessories can really help. We love the Urban dictionary’s definition of Sassy. “possessing the attitude of someone endowed with an ungodly amount of cool”. Add to this a little bit of passion and you have what we would call a "Sassy Spirit".
Contact info
Julian Bower, LN11 9QN, Louth, United Kingdom
- 07510343376
- clare@sassyspirit.co.uk
- sassyspirit.co.uk
4.8
Excellent
220 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Sassy Spirit, your 1-stop gift shop
Clare at Sassy Spirit spends a lot of time researching and sourcing desirable and ethical/sustainable products so all we have to do is turn up at her website or stall and buy. She is always friendly and helpful and you genuinely feels she cares about you and your requirements
I've bought a few things from her over the years and they've always lasted well so I'd definitely give her 5 out of 5
27 July 2024
Unprompted review
Reply from Sassy Spirit
Ghislaine
Thank you for such a lovely review. I am so pleased you have been happy with your recent couple of purchases. It was my pleasure to help you select them.
Best wishes
Clare
Beautiful product!
1 August 2024
Reply from Sassy Spirit
Sally-Anne thank you for 5 star review. So happy to see you love your new pendant.
Best wishes
Clare
Had a fault with a basket which was…
Had a fault with a basket which was dealt with immediately and I love my new replacement basket…..great service and communication!
26 July 2024
Reply from Sassy Spirit
Beverley
I appreciate you taking this time to leave this review, thank you. Occasionally things don't go to plan but I do, do my best to fix them as quickly as possible. I am very glad you are happy with your new basket.
Kind regards
Clare
Absolutely gorgeous bag
Absolutely gorgeous bag I love it. Drawstring cover that folds down inside too. Pretty and functional
27 July 2024
Unprompted review
Reply from Sassy Spirit
Julie, thank you for this lovely review. So glad to hear you are happy with your new basket.
Best wishes
Clare
Really good transaction
Really good transaction. Nice item which I was able to have delivered by hand so no postage expense. Very prompt service.
28 June 2024
Reply from Sassy Spirit
Gillian, thank you for taking the time to leave us such a nice review. I am glad you found our local delivery service helpful and hope we can help you again in the future.
Best wishes
Clare
Reply from Sassy Spirit
Katherine
Thank you for making a second purchase of our summer ponchos. I really appreciate you taking the time to leave us a 5 star review.
Best wishes
Clare
Service good but thought the quality of…
Service good but thought the quality of necklace disappointing
30 May 2024
Reply from Sassy Spirit
Lesley
Thank you for taking the time to leave a review. I was really surprised and disappointed to see your 3 star award. Equilibrium Jewellery is a well known brand, widely available throughout the UK. They have an excellent reputation for producing quality fashion jewellery at extremely competitive prices and for this very reason we have stocked them for many years. The necklace you chose had been reduced in our sale event and you were able to secure for just £12 including delivery. I know this to be a really good saving and this further surprised me that you felt the quality was disappointing considering the price paid. I am sorry we didn't meet your expectations on this occasion and hope that we can do better in the future. In the meantime I will feedback your review to our supplier.
Many thanks
Clare
Great service
My item was packed beautifully and sent promptly. I'm very pleased with both my purchase and the service provided ;)
21 May 2024
Reply from Sassy Spirit
Ruth
Many thanks for taking the time to leave us a review and for the 5 Stars. Thrilled to hear that you love your new basket. Hope we can help you again in the future.
Kind regards
Clare
Reply from Sassy Spirit
Sue many thanks for this lovely 5 star review. Hope to welcome you back again soon.
Best wishes
Clare x
Demonstrated clear knowledge of the…
Demonstrated clear knowledge of the 'handbag' history through the ages.
Clear communication skills, very polite and easy to understand, with an easy-listening voice.
Showed empathy and patience with our older members of the club.
A beautiful display of varieties of handbags, purses, scarves
A memorable speaker for our Ladies Luncheon Club
7 May 2024
Unprompted review
Reply from Sassy Spirit
Louise
This is amazing feedback, thank you. I thoroughly enjoyed my afternoon with your Ladies Luncheon Club and will very much be looking forward to speaking for you again next year.
Kind regards
Clare xx
Absolutely beautiful scarf
Absolutely beautiful scarf. Excellent quality. Thank you 😊 x
27 April 2024
Reply from Sassy Spirit
Maria thank you for this lovely review. I agree with you it's a lovely scarf and we don't have many left. Why not take a moment to check it out in the 3 other colours we have?
Best wishes
Clare
Reply from Sassy Spirit
Teresa, thank you for taking the time to leave us a 5 Star Review. Delighted to hear you love your purchases and our service.
Hope to help you again soon.
Clare x
Wonderfully made using recycled…
Wonderfully made using recycled leather. Looks stunning. Gift for my friend but tempted to keep for me 💕
21 March 2024
Reply from Sassy Spirit
This review made me smile, thank you for sharing it. I hope the friend also likes the bag and you will be back for one for yourself soon.
Best wishes
Clare
Reply from Sassy Spirit
Barbara thank you for taking the time to leave us a 5 star review. I am pleased the earrings were just what your were looking for.
Best wishes
Clare
Wonderful online shopping experience
Wonderful online shopping experience. Well laid out site with plenty to choose from. Purchased a recycled leather bag for myself and extremely pleased with it. Item dispatched very quickly and beautifully packaged upon arrival. Highly recommend.
29 February 2024
Reply from Sassy Spirit
Shauna, delighted to receive such a glowing review, thank you for taking the time to leave it. Very pleased to hear you love your Nephele Bag, hope to welcome you back soon for your next one.
Best wishes
Clare
4 stars
Great communication and efficient service. I didn't award a 5 star as the product wasn’t well packaged for delivery and got badly bashed about. The item was for a gift and didn’t look nice give.
27 February 2024
Reply from Sassy Spirit
Hi Kim
Thank you for the honest review. I am disappointed to read that the item didn't arrive in perfect condition. As a retailer we would always encourage our customers to get in touch if something doesn't meet their expectation so that we can take remedial action. In this case we may have had recourse with the courier if the parcel had been damaged in transit. Our boxed jewellery has always been sent out wrapped in tissue paper and sent in a padded envelope for protection. I can only apologise that you didn't have a 5 star experience with us and hope it won't deter you from shopping with us in the future.
Best wishes
Clare
Beautiful bag
Beautiful bag, love it! Securely packaged and received quickly, thank you!
15 February 2024
Reply from Sassy Spirit
Valerie thank you so much for taking the time to leave a review. It is a truly beautiful bag, I totally agree with you. So glad you have been pleased with it.
Best wishes
Clare
Amazing company and products
I have nothing but amazing things to say about this company and claire, had an issue with an order and it was sorted straight away
Lovely lady
Beautiful products
18 January 2024
Reply from Sassy Spirit
Debbie
I am delighted to get this feedback, thank you. More than happy to help.
Best wishes
Clare
Better than the picture
The brooch I ordered was even more beautiful than the photo, beautifully made, very pleased
4 January 2024
Reply from Sassy Spirit
Kay, that is such nice feedback to receive, thank you. I look forward to helping you again in the future.
Kind regards
Clare
Products are absolutely gorgeous
Products are absolutely gorgeous, and the delivery time was excellent, even so close to Christmas. Would highly recommend buying from Sassy Spirit for beautiful gifts.
21 December 2023
Reply from Sassy Spirit
Katie, thank you for this 5 star review. Happy to help you with that last minute Christmas shopping. Hope to welcome you back again soon.
Best wishes
Clare
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